How to Accept ACH Payments on Your Website
Learn how to accept ACH payments on your website, including ACH Debit and Credit, bank verification, mandates, settlement, disputes and refunds.
Bacs, short for Bankers' Automated Clearing System, sits at the heart of the day-to-day payments that keep many UK businesses moving.
From payroll and supplier runs to expenses, pensions and refunds, Bacs helps organisations make and collect regular payments through the UK banking system. But how does a Bacs payment work, how long does it take and when should you use it instead of Faster Payments or CHAPS?
This guide explains Bacs payments in simple terms, including Direct Debit, Direct Credit, access routes, payment details, processing times, costs and the checks businesses should make before submitting a payment file.
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| Question | Short answer |
|---|---|
| What is a Bacs payment? | A UK electronic payment made through the Bacs Payment System, usually as Direct Debit or Direct Credit2 |
| What is Direct Debit? | A payment collected from a customer's account after they give an organisation permission to collect it on an agreed schedule3 |
| What is Direct Credit? | A payment made into another person's or organisation's UK bank account, commonly used for payroll, pensions, expenses, refunds and supplier payments1,3 |
| How long does Bacs take? | The standard Bacs processing cycle takes three working days: input, processing and entry1 |
| What details are needed? | For Direct Credit, the payment file needs the payee's sort code, account number, amount and payment date, with a useful reference recommended for reconciliation1 |
| Is Bacs instant? | No. Faster Payments may be more suitable when a domestic payment needs to arrive in real time, subject to the provider's limits4 |
According to Bacs Payment System, Bacs is a UK electronic transfer service used to make payments between accounts. Bacs payments usually fall into two categories: Direct Debit and Direct Credit.2
The system supports payments between UK bank accounts through banks, building societies and payment service providers that connect to Bacs directly or indirectly.2
With Direct Debit, a customer gives an organisation permission to collect agreed payments from their bank account. The organisation can then collect payments according to the instruction and agreed schedule.
Direct Debit is commonly associated with recurring household bills, subscriptions, insurance, utilities and other regular collections.3
With Direct Credit, an organisation sends money into another person's or organisation's UK bank account. Bacs Direct Credit payments require payment data such as the payee's sort code, account number, amount and payment date, according to the Bacs Direct Credit information page.1
Businesses commonly use Direct Credit for:3
Bacs is useful when a payment is predictable, scheduled or part of a larger payment run. Payroll is a familiar example: the business knows who needs to be paid, how much is due and the date the payment should reach each employee.
The same structure can work for supplier payments, expenses, pensions, dividends and refunds. A business can prepare approved payment data, submit it through its chosen access route and reconcile the result after the processing cycle.1,3
The Bacs Direct Credit information page explains that businesses can submit payment instructions up to 30 days in advance of the payment date. This can help payroll and finance teams plan around approval cut-offs, weekends and bank holidays.1
The exact process depends on the bank, payroll provider, payment service provider or bureau you use. A typical Direct Credit workflow looks like this:
The source data matters as much as the submission. Supplier and employee bank-detail changes should be independently verified, especially where the request arrives by email. Keep evidence of the check and use a second approver for higher-risk or higher-value payment runs.
For a standard Bacs Direct Credit, the core payment data includes:
The Bacs Direct Credit information page explains that the payment is processed using the payee's sort code and account number, so those details need to be checked carefully before submission. The payment reference should give the recipient enough information to identify the payment and connect it to the right invoice, customer or account.1
Your business may also require an internal approval reference, payroll identifier, purchase-order number or invoice number. These controls support reconciliation even though they aren't part of the core bank-routing data.
A standard Bacs payment takes three working days to complete. The processing cycle is:
| Stage | What happens |
|---|---|
| Input day 1 | The business or bureau submits the payment file to Bacs |
| Processing day 2 | The payment data is delivered to the recipient payment service providers for processing |
| Entry day 3 | The recipient's account is credited and the sender's account is debited1 |
The Bacs Direct Credit information page explains that payment files can be submitted between 07:00 and 22:30 during the input day, and the complete process takes less than three days from start to finish when the relevant cycle is followed.1
Build your payment calendar around the agreed payment date, processing cut-offs, weekends and bank holidays. If the payment needs to arrive immediately or near real time, consider whether Faster Payments is more suitable.
These payment systems serve different business needs:
| Payment method | When it may suit | Main point to remember |
|---|---|---|
| Bacs Direct Credit | Payroll, scheduled supplier payments, expenses and repeatable bulk payment runs | The standard processing cycle is three working days1,3 |
| Bacs Direct Debit | Collecting agreed payments from customers on a schedule | The payer gives an organisation permission to collect the payment3 |
| Faster Payments | Urgent or near-real-time UK payments | Pay.UK describes the system as operating day and night, 365 days a year, with real-time payments up to £1 million subject to individual provider limits4 |
| CHAPS | High-value or time-critical sterling payments | The Bank of England describes CHAPS as a sterling same-day system used for high-value wholesale and time-critical payments5 |
For a monthly payroll run, the three-day Bacs cycle may fit the business's approval process. For a one-off payment that needs to arrive quickly, Faster Payments may be easier. CHAPS may be relevant where value or timing justifies a same-day sterling payment and the provider offers it.
Businesses can access Bacs directly or indirectly. The Bacs Direct Credit information page explains that direct access may suit organisations processing a high volume of payments, while indirect access through a payment service provider or bureau may suit smaller organisations or those with fewer payments.1
With direct access, the business or its payment software submits payment data to Bacs through the relevant technical and operational arrangement. This route may suit an organisation with enough payment volume and internal capability to justify the setup and ongoing controls.
With indirect access, a payment service provider or Bacs-approved bureau submits the payment data on the organisation's behalf. According to Bacs Approved Bureau Scheme, Pay.UK maintains an approved-bureau scheme and directory for organisations that provide this type of service.6
Compare the practical workflow before choosing a route. Consider file creation, approval controls, payroll or accounting integration, processing reports, rejected-payment handling, support and total cost.
There isn't one universal Bacs price for every UK business. The cost depends on how you access the system and the commercial terms set by your bank, payment service provider, payroll platform or bureau.
The Bacs Direct Credit information page explains that direct access may be faster and cheaper than using a bureau where payment volume is high, while indirect access may be more suitable for smaller organisations. The right comparison should include the full operating cost, including:
Ask the provider for a worked example based on your number of payees, payment runs and payment files. A low per-payment charge may still be poor value if the workflow creates significant manual work.
Bacs may be a good fit when your business needs:
Faster Payments may be a better fit when the payment is urgent, one-off or needs to arrive quickly. CHAPS may suit a high-value, time-sensitive sterling payment. For an international payment to an overseas recipient, check the destination, currency and available payment route instead of assuming that a UK Bacs payment will work.
Before submitting a Bacs payment or payment file, check:
Avoid these problems:
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Bacs payment planning should account for working-day processing and bank holidays. If the payment date or processing cycle crosses a non-working day, check the cut-off and settlement date with your bank, PSP or bureau before submitting the file.
It can depend on the business's payment volume, systems and provider. Direct access may suit a higher-volume organisation, while indirect access through a PSP or approved bureau may be more practical for a smaller payment operation.1,6
Bacs is a UK payment system for payments into UK bank accounts. An overseas payment generally needs a route that supports the destination country and currency. Check the recipient's payment details and the provider's available route before sending.
Check the rejection reason, confirm the payee's details, correct the source record if needed and contact the bank, PSP or bureau if the reason is unclear. Record the correction and resubmission, then reconcile the final payment against the original ledger entry.
Sources:
Sources last checked on 5th August 2026
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This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
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