How to Close Santander Business Account in the UK

Paola Faben Oliveira

As one of the UK’s biggest banks, Santander is a popular choice for both consumers and business customers.

There are a number of Santander business current accounts available, including its 1|2|3 Business Current Account which offers both interest and cashback.

But if you’re a Santander business customer who is considering leaving, we’re here to help. We’ve put together a handy guide on how to close a Santander business account, including the steps you need to follow.

And of course, the next step will be to find a new provider for your busiess banking needs. If your company trades internationally, the Wise Business multi-currency account is the perfect choice. With Wise Business, you can manage your company’s money in 40+ currencies, and send and receive international payments for low fees.

💡 Learn more about Wise Business

But for now, let’s focus on how to close your Santander account.

How to close Santander business account

If you no longer feel your Santander account meets the needs of your business, it’s probably time to close it.

Here’s how to do it:¹

  1. Before starting, make sure you’ve cleared any outstanding overdraft and cancelled pending transactions
  2. Download, print and complete the account closure form
  3. Make sure it’s signed by all the required authorised signatories
  4. Post the completed form to: Santander Business Banking Operations, Sunderland, SR43 4FW.
  5. Alternatively, you can fax your form to 0844 800 9988.

If the account balance is over £5,000, you’ll also need to provide ID for all authorised signatories on the account.¹

This is only the process for closing a Santander business account. If you have any other products with the bank, such as business credit cards, you’ll need to check what the process is for cancellation. And crucially, find out whether there are any fees or charges involved.

Closing Santander business account form

To complete the Santander account closure form, you’ll need to provide the following information:

  • Business name and trading address
  • Account numbers and sort codes for all accounts you’d like to close
  • Nominated account details - where you’d like any credit balance transferring to once the account is closed
  • Reason for closure
  • Names and signatures for all authorised signatories.

Remember that for balances over £5,000, all signatories will need to provide ID and proof of address.

Accepted forms of ID at the bank include passports and driving licences. To prove your address, you can provide a recent utility or council tax bill, bank or mortgage statement, or HMRC correspondence.²

Santander business account contact number

Need help closing your account? If you have a question, here’s how to contact Santander customer services:³

  • Web chat - log into your online banking or mobile app and select ‘chat with us’
  • Call - 0330 123 9860 (for faster service, call from the phone number registered to your account).

Discover Wise Business multi-currency account

Now that you know how to close your Santander account, it’s time to start shopping around for a new way to manage your business finances.

If your company trades internationally, the Wise Business account is the ideal solution. You can open an account quickly and easily online, and gain access to a powerful platform for sending, receiving and managing your money in over 40 currencies.

wise-business-product

You can easily pay invoices coming in from all over the world, for low fees and the mid-market exchange rate. Getting paid for your own services is just as convenient, and you can accept payments from clients in their own currency - without losing out to high bank fees and poor exchange rates.

Need a better way to manage expenses? Get a Wise Business debit card for every team member who needs one. It works in 150+ countries, and charges no foreign currency transaction fees. As an added bonus, there’s 0.5% cashback on spending.

And to keep accounting simple, you can even link your Wise Business account with your favourite tools, such as Xero or Quickbooks.

Get started with
Wise Business 🚀

Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up to date pricing and fee information.


And that’s pretty much it - all you need to know about closing a Santander business account.

There is a form to complete and post, but it’s reasonably straightforward. As long as you have the right details to hand, and get those all-important signatures (with accompanying ID documents), the process should run smoothly.


Sources used:

  1. Santander - Support - Closing a business account
  2. Santander - Business Banking Application Checklist
  3. Santander - Contact Us - Account Management

Sources last checked on date: 13-Apr-2023


This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. The information in this publication does not constitute legal, tax or other professional advice from Wise Payments Limited or its affiliates. Prior results do not guarantee a similar outcome. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date.

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