Business Bank accounts

How to Close Tide Bank Account in the UK

Paola Faben Oliveira

17.04.23 (updated more than 1 year ago)

Read time 2 minutes

The Tide business bank account is a popular choice for small businesses, freelancers and sole traders in the UK. Based in London, the fintech firm offers a choice of free and paid plans for UK businesses.

If your business banks with Tide but you’re thinking of switching, read on. We’ve put together a handy guide on how to close a Tide business account in the UK. This includes the steps to follow, and how to cancel other Tide products such as cards.

Once your Tide account is closed, you’ll be exploring other options for managing your business finances. There are lots of providers out there, including other digital banks like Revolut.

But if your business trades internationally, a better solution could be the Wise Business multi-currency account. With Wise, you can manage your company’s money in 40+ currencies. And you can send and receive international payments for low fees and fair exchange rates.

💡Learn more about Wise Business

But more on that later. For now, let’s focus on getting that Tide business account closed for you.

How to close Tide bank account

Closing a Tide business bank account should be reasonably straightforward.

To start the process, you simply need to sign into your Tide account online or in the mobile app. Then, message Customer Services to request the closure of your account.¹ You can also email hello@tide.co.

If you have another Tide product, as a Tide expense card, you’ll find the cancellation process a little different.

In this case, you’ll need to cancel any unwanted cards using the dedicated Tide Expenses app. Tap ‘More’ and then ‘Expense Cards’ to see and select the expense cards you’d like to cancel.²

It’s worth noting that there’s a £5 (plus VAT) fee for each Tide expense card you cancel. So, be sure before you hit that ‘cancel’ button.²

Tide bank account statements

As a business owner, you’ll know the importance of keeping track of all transactions for accounting and record-keeping purposes.

The good news is that with Tide, you’ll receive a copy of your full transaction history when you close your account. This’ll automatically be emailed to you within 10 days of confirmation of closure.³

If you need statements for this account at some point in the future, it’s also good to know that you can request your transaction history from Tide up to 5 years after closing your account.³

Tide bank account contact number

Have a question about closing your Tide account or need additional help? Here are the contact details you need to reach Tide customer services:⁴

Email hello@tide.co
Message via the Tide app (tap the ‘Support’ icon on the bottom tab bar and start a new message).
Call +44 (0) 333 121 0266 (automated service for lost or stolen cards only).

Discover Wise Business multi-currency account

Once you’ve got your Tide account closed, it’s time to explore other options for managing your business finances.

If your company has any dealings overseas, whether it’s clients, customers, workers or suppliers, a traditional bank may not be the most cost-effective option.

The Wise Business account is the perfect alternative. It’s quick and easy to open online, and gives you a powerful platform for sending, receiving and managing your business finances in 40+ currencies.

wise-business

You can easily pay workers and suppliers all over the world, for low fees and the mid-market exchange rate. And you can get paid for your services quickly and easily, accepting payments in 8+ major currencies.

Need a solution for expenses? You can get a Wise Business expense cards for each team member who needs one. It works in 150+ countries, and charges no foreign currency transaction fees. There’s even 0.5% cashback on spending.

You can also link your Wise Business account with your favourite accounting tools, such as Xero or Quickbooks. This makes keeping track of your company’s finances a breeze.

Get started with Wise Business 🚀

After reading this, you should have all the info you need to close your Tide account and start shopping around for a new provider.

Using the Tide app to message customer services, you should find it pretty quick and straightforward.

Sources used:

Sources last checked on date: 13-Apr-2023

*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.