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If you have a flight booked with Spanish airline Vueling but have to change your plans, you’ll need to know what your options are.
In this guide, we’ll walk you through how to cancel Vueling flights, including whether you can get a refund and what Vueling’s cancellation policy says about disruptions due to Covid-19.
Plus, a handy tip on how to get the most from your holiday spending when you do eventually fly - using the Wise travel money card.
But first, let’s get those Vueling flights sorted out.
The easiest way to cancel Vueling flights is online or through the Vueling app, through the ‘Manage your Booking’ service. You’ll need to have your email address and booking code handy, or details of your destination airport and arrival date¹. You can only do this for flights operated by Vueling.
Vueling offers the option to make fee-free changes to your flight within 24 hours of booking³. This doesn’t include cancellation, but it does let you change the date or time of the flight, and correct any errors in passenger names.
So, if you do make a mistake, you can correct it without penalty. However, you may still need to pay the difference in fare (if any).
Vueling does offer refunds for cancelled flights, but usually in the form of flight credit. This can be used to book new flights with the airline. It can depend what type of ticket you have, and when you booked.
Here’s what you need to know about Vueling’s cancellation policy:
- All bookings up to 21st April 2021 include free cancellation and a refund in the form of flight credit²
- If you buy a Flex Pack ticket, or a Optima, Family or TimeFlex Fare, you can cancel your flight fee-free up to 48 hours before departure and receive flight credit².
- Vueling will consider issuing flight credit or refunds on a case-by-case basis for passengers cancelling flights due to exceptional circumstances, such as serious illness, death of a passenger or close relative, or pregnancy³.
If you test positive for Covid-19 and can’t travel, you can request a ‘Refund for Justified Reasons’ through Vueling’s customer services team².
You can also change your booking if entry restrictions are put in place at your destination after you booked your flights. But you’ll need to check with Vueling whether you can get a refund or have to pay a change fee.
When you do eventually take to the skies, make sure you pack the Wise international debit card in your hand luggage.
This clever contactless card automatically converts currency at the mid-market exchange rate the moment you spend. This means you get the best rate on your holiday spending, without having to lift a finger.
And that’s pretty much it - all the essential info you need to cancel your Vueling flight and hopefully get a refund. Or at least, credit you can use to book a new trip in the future.
Sources used for this article:
Sources checked on 17-Jan-2022.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
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