How to cancel a Vueling flight

Zorica Lončar
18.01.22
2 minute read

If you have a flight booked with Spanish airline Vueling but have to change your plans, you’ll need to know what your options are.

In this guide, we’ll walk you through how to cancel Vueling flights, including whether you can get a refund and what Vueling’s cancellation policy says about disruptions due to Covid-19.

Plus, a handy tip on how to get the most from your holiday spending when you do eventually fly - using the Wise travel money card.

But first, let’s get those Vueling flights sorted out.

How to cancel Vueling flights - your options

The easiest way to cancel Vueling flights is online or through the Vueling app, through the ‘Manage your Booking’ service. You’ll need to have your email address and booking code handy, or details of your destination airport and arrival date¹. You can only do this for flights operated by Vueling.

You can also make changes to your booking by calling the Vueling Customer services centre or by visiting a Vueling Sales Office at an airport².

Can you cancel a Vueling flight within 24h?

Vueling offers the option to make fee-free changes to your flight within 24 hours of booking³. This doesn’t include cancellation, but it does let you change the date or time of the flight, and correct any errors in passenger names.

So, if you do make a mistake, you can correct it without penalty. However, you may still need to pay the difference in fare (if any).

Does Vueling provide a refund for cancelled flights?

Vueling does offer refunds for cancelled flights, but usually in the form of flight credit. This can be used to book new flights with the airline. It can depend what type of ticket you have, and when you booked.

Here’s what you need to know about Vueling’s cancellation policy:

  • All bookings up to 21st April 2021 include free cancellation and a refund in the form of flight credit²
  • If you buy a Flex Pack ticket, or a Optima, Family or TimeFlex Fare, you can cancel your flight fee-free up to 48 hours before departure and receive flight credit².
  • Vueling will consider issuing flight credit or refunds on a case-by-case basis for passengers cancelling flights due to exceptional circumstances, such as serious illness, death of a passenger or close relative, or pregnancy³.

Need to cancel a Vueling flight due to Covid?

If you test positive for Covid-19 and can’t travel, you can request a ‘Refund for Justified Reasons’ through Vueling’s customer services team².

You can also change your booking if entry restrictions are put in place at your destination after you booked your flights. But you’ll need to check with Vueling whether you can get a refund or have to pay a change fee.

Ready to travel? Get holiday spending sorted with Wise

When you do eventually take to the skies, make sure you pack the Wise international debit card in your hand luggage.

This clever contactless card automatically converts currency at the mid-market exchange rate the moment you spend. This means you get the best rate on your holiday spending, without having to lift a finger.

Join Wise today


And that’s pretty much it - all the essential info you need to cancel your Vueling flight and hopefully get a refund. Or at least, credit you can use to book a new trip in the future.


Sources used for this article:

  1. Vueling - manage booking
  2. Vueling - flexibility and changes
  3. Vueling - air transport conditions

Sources checked on 17-Jan-2022.


This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. Prior results do not guarantee a similar outcome. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date.

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