Banks are still hiding fees

In some countries, rules set out that banks need to be transparent about the fees they charge for international payments. But some rules are more vague than others and some regulators are not holding their banks accountable. That’s why - unfortunately - most banks are still hiding fees in exchange rate mark-ups.



Is your bank transparent?

We looked at a number of banks across different countries.
Choose your bank below to download the report.

Belgium

KBC
Belfius
BNP
ING

Estonia

Blank
Luminor
SEB
Blank
Swedbank

France

Boursorama
HSBC
CréditMutuel
BNP

Germany

DKB
Commerzbank
Targobank
ING

Hungary

Erste
CIB
Unicredit
Raiffeisen
Otp bank
K&H

Ireland

Bank of Ireland
Revolut
PTSB
AIB

Lithuania

Blank
SEB
Swedbank
Blank

Netherlands

ABN AMRO
Rabobank
Revolut
ING

Poland

ING
mbank
BankPolski
Millenium
Santander

Spain

ING
BBVA
Caixa
Openbank
Santander

United States

Moneygram
Western Union
Wells Fargo
Xoom

United Kingdom

Zing
Monzo
Santander
Barclays
HSBC
TSB
Revolut
Natwest
Starling
Lloyds

How to spot hidden fees

Hidden exchange rate markup

Some banks present their exchange rate as the exchange rate. But they are in fact adding a markup, they just don't tell you about it.
Image showing example of where bank hide their fees

Misleading upfront fees

Some banks say a transaction is free or there is just a low upfront fee. This tricks people into thinking that's the whole story, when most of the fees are hidden in an inflated exchange rate.
Image showing example of where bank hide their fees

Methodology

Information on this website has been collected from each of the featured banks, by following their money transfer flows.

This is a one-off snapshot from the bank's payment journey at a specific point in time. These payments flows are subject to change.
The exchange rate markups may fluctuate.