Complete guide to payments on Zoom for businesses

Looking for a complete guide to Zoom payments for your business? In this guide, we’ll show you how payments work on Zoom, including Zoom subscriptions, payment terms and processing fees to expect.

And, we’ll also touch on how Wise Business can help. If you need to pay for your subscription in a different currency, a Wise Business card can help you avoid extra fees with the mid-market exchange rate.

💡 Learn more about Wise Business

How Do Payments Work on Zoom?

Zoom is a video conferencing platform where customers can hold events, live chat and collaborate among teams. Zoom payments work on a subscription basis, and you can pay in advance for Zoom’s services.

You can’t use Zoom to send money to friends or buy items, as it's not a payment platform. However, you can pay for your subscriptions within the platform using any of the accepted Zoom payment methods, like your credit card, Paypal or some digital wallets.

Making payments on Zoom as a business

You can pay for your business’s Zoom subscription via the Zoom web portal using any of the available Zoom payment methods in your region. When making payments on Zoom, you can choose between Autopay and ManualPay.

• Autopay: By default, your business’s Zoom account is set on Autopay, so your subscription charges are automatically deducted from your saved payment method whenever they are due. Autopay typically applies to credit/debit cards, PayPal, and ACH Debit payments.
• Manual pay: You can also pay for your Zoom subscriptions manually through check, wire/bank transfer, EFT, or ACH. However, manual payments are only available to direct customers with a monthly recurring rate of $250 or above¹. You’ll need to contact sales to see if your account is eligible for manual pay.

How to pay your Zoom invoice

To pay for invoices on Zoom, you must be an account owner, an admin or have a custom role with billing privileges. If you have a Zoom account number and invoice number, you can use the express payment option to pay for your invoice. Alternatively, you can locate your invoice in your Billing Portal, which could be under “Plans and Billing” or “Account Management" depending on your subscription plan and account type. Here’s a step-by-step guide on how to pay a Zoom invoice for your business:

Sign in

Zoom payments are not available in the desktop and mobile apps, so you need to sign in to the Zoom web portal to make payments.

Locate your billing portal

You can locate your billing portal by heading over to the navigation menu and clicking “Plans and Billing” or “Account Management”, depending on where your billing settings are located. All customers on the free plan will have the “Plans and Billing” option.

Choose an invoice

If your billing portal is under Account management, choose “Billing” and click the “Invoice History" tab. Otherwise, you can find your invoices in the “Payment History" tab. Select the invoices you want to pay— unpaid invoices typically have an “Open” status.

Pay your Invoice

Click “Continue to Pay” and follow the prompts. Once you have successfully paid your invoice, the invoice status will be updated to “Collected.”

Zoom payment methods

Zoom accepts several payment methods for paying for subscriptions. The Zoom payment methods available to you largely depend on the country in which your business is based. Here’s a list of popular Zoom payment methods and the countries in which they are available:

• Credit card/Debit card (global)
• ACH (US)
• PayPal, ApplePay, GooglePay (global)
• SEPA Direct Debit (SEPA zone countries)
• Klarna (Specific countries in Europe & the US)
• Furikomi (Japan)
• iDEAL (Netherlands)
• Przelewy24 (P24), (Poland)
• Unified Payments Interface (UPI), (India)
• GCash (Philippines)
• KakaoPay (South Korea)
• Wire/bank transfer/ EFT
• Check

Subscription payments on Zoom

Zoom offers 4 different subscription plans to users. Each of these plans gives you access to various features at different costs. After choosing the plan that’s best for your business, you can subscribe using any of the available Zoom payment methods in your country.

Zoom payment fees

You may be charged some payment processing fees when paying for subscriptions on Zoom. These fees don’t necessarily come from Zoom but can come from the payment method you use to pay your invoice. For instance, your credit/debit card issuer can charge currency conversion or foreign transaction fees when you pay for Zoom outside of the US with your UK card.

Payment fees when sending money

Zoom doesn’t charge payment processing fees on local or international transactions. If you notice any Zoom payment charges when you pay for subscriptions, they are likely from your payment provider. Here are some fees you can expect when paying your Zoom invoice:

• Taxes/VAT/Regulatory fees: As per Zoom’s payment terms, Zoom subscriptions are often exclusive of VAT. So Zoom may add VAT charges on top of your subscription costs in your invoice.
• Foreign Transaction Fee and cross-border fee: Your bank or credit/debit card network may charge you a foreign transaction fee and/or cross-border fee depending on where the payment is processed.
• Currency conversion fees: Currency conversion fees are another payment charge to be aware of. Your payment provider will charge a currency conversion fee when your payment needs to be converted from one currency to another. For instance, Zoom invoices are usually in USD. If you want to pay in GBP, some banks or providers may charge a currency conversion fee to convert to USD.

Tips for managing payments on Zoom

• Monitor your account: Regularly monitor your Zoom account to stay on top of payments and cancel subscriptions you no longer need before they are due, as Zoom doesn’t offer refunds.
• Keep only essentials: Save costs by choosing a budget-friendly subscription plan and removing any add-on services you no longer use.
• Keep your billing information up-to-date: Ensure your billing information, like credit card numbers and contact address, is up to date to avoid billing issues and disruptions in Zoom’s services.
• Centralise billing under one owner: Multiple people having access to your Zoom billing portal can lead to accidental purchases and data breaches. Making sure one person or team is the Billing Admin on your Zoom account can help reduce this.
• Stay up to date on Zoom payment terms: Zoom’s payment terms spell out when and how you can make payments on Zoom. It covers anything from taxes, subscription renewal, refunds, payment delays and debt collection. These payment terms can change at any time. Staying up to date on these terms will help you save costs and avoid potential legal issues.

Get Wise Business for smart savings

With a Wise Business account, managing international subscriptions like Zoom becomes simple and cost-effective. You can hold and pay in 40+ currencies, avoid hidden fees, and get the mid-market exchange rate. Plus, when you pay for different tools using your Wise Business debit card, you can earn 0.5% cashback on eligible card payments.

Get started with Wise Business 🚀

*Disclaimer: The UK Wise Business pricing structure is changing with effect from 26/11/2025 date. Receiving money, direct debits and getting paid features are not available with the Essential Plan which you can open for free. Pay a one-time set up fee of £50 to unlock Advanced features including account details to receive payments in 22+ currencies or 8+ currencies for non-swift payments. You’ll also get access to our invoice generating tool, payment links, QuickPay QR codes and the ability to set up direct debits all within one account. Please check our website for the latest pricing information.

FAQs - Zoom payment methods

What is the payment method for Zoom?

Zoom accepts several payment methods depending on the country/region in which your business is located. However, you can typically pay your Zoom subscriptions in most countries with debit/credit cards and digital wallets like Apple Pay and Google Pay.

Can you pay for Zoom for 1 month?

Yes, you can pay for Zoom for one month. Zoom bills subscriptions monthly or annually. You can switch to your preferred renewal period by visiting your Zoom Billing Portal. Zoom subscriptions are set on autopay by default, so remember to cancel your subscription or switch from autopay before the due date to avoid an accident.

How can I cancel autopay on Zoom?

Zoom sets billing on autopay by default. To cancel autopay:

• Sign in to the Zoom web portal.
• Click “Account and Billing” in the navigation menu.
• Click the billing information tab.
• Under “Payment Method”, navigate to Auto-payment and click “Edit”.
• Uncheck the box to disable autopay.

How much does it cost for a paid Zoom account?

Zoom offers three paid accounts starting from $13.3²

• Basic plan: Free
• Pro plan: $13.3
• Business: $18.8
• Enterprise: Custom

Are there Zoom payment processing fees?

Zoom doesn’t charge any payment processing fees when you pay for your subscriptions, but your payment provider may charge one. You can always reach out to your bank or card network to get some clarity on fees.

What are Zoom payment charges when using Zoom

Here are some Zoom payment charges to expect:

• Charge for paid subscription plans (starts from $13.3)²
• Charges for add-ons such as Zoom scheduler and Zoom docs
• VAT/Taxes depending on your location.
• Zoom doesn’t charge payment processing fees, but your bank/card network may charge one.

Sources used:

Sources last checked on 15-December 2025