Personal Finance Tips

How to delete an IG Trading account

Zorica Lončar

05.02.24

Read time 2 minutes

IG is a UK-based trading platform, designed for spread betting, investments and CFD trading.

If you have an IG trading account but no longer use it, you’ll need to know how to close it down. But how easy is it, and how do you get started?

Read on to find out. We’ve put together a guide covering everything you need to know about how to delete an IG trading account.

Do I need to delete an IG trading account?

If you no longer use your trading account with IG and you don’t have any open positions or active trades, you might be tempted to just let it lie dormant.

However, this isn’t recommended. IG charges a monthly inactivity fee for all accounts that have been inactive for two years or more, if they still hold funds. The account will be closed by IG at that point, but you may be charged a rolling inactivity fee of £12 a month.¹ You should receive a notification from IG though before this happens.

To avoid the fee, it’s best to close your account down if you don’t use it. We’ll run through how to do it next.

How to delete an IG trading account - step-by-step

Now, here’s what you need to do to close down your account with IG:²

Sign into your IG account
Make sure there are no open positions left on your account
Withdraw all remaining funds
Email helpdesk.uk@ig.com to request the closure of your account. Make sure you send your email from the email address that is registered on your IG account.

If you do want to use another email address to request the closure of your account, you’ll need to provide some additional details for security purposes. These include:²

Your name
Your date of birth
Your address and phone number
Your IG account balance and the market you last traded
The last four digits of the card registered on your account.

Can I delete an IG trading account online?

Unfortunately, no. Shutting down your account isn’t as simple as logging in and clicking a ‘close account’ button. You’ll need to follow the steps above to contact IG to officially request the closure of your account.

And before you do, make sure to check that there are no open positions and withdraw all funds.

How to contact IG customer services

Need help with closing your IG trading account? If you’re having some issues or have a burning question, you’ll need to know how to contact customer services.

Here’s the contact information you need for IG customer services:³

Call 0800 195 3100
Email helpdesk.uk@ig.com
Contact @IGClientHelp on X (formerly Twitter)
Send a Whatsapp message to IG customer services.

Earn returns on GBP, EUR and USD with Wise Interest

If trading on IG is no longer something you’re interested in, there are a few other ways you can potentially grow your money.

International money specialist Wise has a feature called Wise Interest, which lets you earn returns on balances held in GBP, USD and EUR. Your money is invested in a fund which holds government-guaranteed assets.

Here’s how it works. You open a Wise multi-currency account, turn on Interest and you’ll get returns added to your money every working day.

Best of all, you can access every penny, dollar and cent of your money whenever you need it. So if you need to send money overseas, convert it to another currency or withdraw it to your bank account - that’s no problem. You can do it in just a couple of clicks.

However, it’s important to remember that investments, even in a low-risk fund, are never guaranteed. Capital at risk.

And that’s pretty much it - everything you need to know about how to delete an IG trading account. Unfortunately, you can’t just log into IG and do it online. You’ll need to contact the company to request the closure, but it should be pretty straightforward after that.

After reading this handy guide, you should be all set to get your unused IG trading account closed down.

Sources used:

Sources last checked on date: 17-Nov-2023

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