Complete guide to payments on CyberGhost for businesses

If you're a business owner who uses or intends to use CyberGhost VPN to secure your business's online activities, understanding how payments work on CyberGhost will help you get the most out of its services.

In this guide, we'll discuss CyberGhost's subscription plans, payment processing fees, and available payment methods. We'll also introduce how Wise Business can help.

If you need to pay for your subscription in a different currency, a Wise Business card can help you avoid extra fees with the mid-market exchange rate.

💡 Learn more about Wise Business

How do payments work on Cyberghost?

CyberGhost is a VPN provider from Romania that protects your team's online activity, IP address and location from third parties. CyberGhost is not a payment platform, but you can pay for CyberGhost subscriptions via the website or app checkout using accepted payment methods.

Some of CyberGhost's payment methods include debit/credit cards, PayPal and Bitpay. Alternatively, you can also pay for CyberGhost subscriptions through third-party resellers like App Store, Google Play, Microsoft Store, and Amazon Appstore.

CyberGhost doesn't store your payment information, such as credit/debit card numbers or wallet keys, but third-party resellers and payment processors may store them.

Making payments on CyberGhost as a business

There are no separate CyberGhost payment terms or plans for businesses. Both individuals and businesses can pay for the same subscriptions via the CyberGhost pricing page using any of the accepted payment methods, or by downloading the app and paying with an Apple ID or a Google account.

The payment process varies depending on whether you are a new customer or an existing customer.

How to pay for CyberGhost as a new customer

1. Visit the CyberGhost pricing page.
2. Select your preferred subscription plan– 1 month, 6 months or 26 months, and any add-ons.
3. Click "Continue to checkout"
4. Enter your email address and credit card, PayPal or BitPay details
5. Review your order summary and click "Complete your purchase"
6. If the payment goes through, you'll receive a confirmatory email along with your invoice number, and you'll be asked to set up a password for your new CyberGhost web account.
7. Lastly, you'll be directed to your CyberGhost web account to start installing the app on your devices.

How to pay for CyberGhost as an existing customer

You'll need to log in to your online account management page to renew, upgrade or extend your CyberGhost subscription. There, you'll find your account information and how much time is left of your existing subscription. If you extend an existing subscription, CyberGhost may rollover unused days depending on the plan and payment method you use.

CyberGhost payment methods

CyberGhost accepts a variety of payment methods depending on your location. Here are the accepted CyberGhost payment methods for businesses and individuals in the UK:

• Credit cards (Mastercard, Discover, VISA, American Express)
• Paypal
• Bitpay
• Digital wallets: Apple Pay, Google Pay

Subscription payments on Cyberghost

Businesses can pay for subscriptions on CyberGhost through the CyberGhost website/app or through third-party sellers like Apple store, Play store, Microsoft store and Amazon App store.

If your business is in the UK, you can use Cyberghost payment methods like credit cards, PayPal, Bitpay, Apple Pay, and Google Pay. CyberGhost has three main plans. They all have the same features but different durations.

In addition to these plans, you can subscribe to the following add-ons:

• CyberGhost security suite for Windows: $1.00
• Dedicated IP for your VPN: $2.50

How to cancel a CyberGhost subscription

When you subscribe to a CyberGhost plan, it's automatically set on auto-renewal. If you don't want to continue using CyberGhost, you can easily cancel your subscription before the renewal date to avoid being debited.

The steps to cancel your subscription depend on how you subscribed in the first place, whether through the CyberGhost website, App Store, or Google Play Store. Once you cancel, you'll have continued access to your CyberGhost account until the end of the billing period. You can always subscribe again whenever you need CyberGhost's services.

How to cancel a CyberGhost subscription through the website

1. Sign in to your CyberGhost account and select your profile icon at the top right corner
2. Click on "Subscriptions"
3. Click on "Cancel payments"
4. Select "Continue to cancel", and you'll see a message confirming you have successfully cancelled your subscription

How to cancel Cyberghost subscription on iPhone/iPad

1. Go to settings in your iPhone/iPad and tap the name that appears at the top of the menu
2. Click on "iTunes & App Store" and select Apple ID at the top of the screen.
3. Log in to your Apple ID
4. Scroll to the subscriptions tab and click on cancel subscription. You'll receive a pop-up message confirming your cancellation

How to cancel a CyberGhost subscription purchased via Google Playstore

1. Open Google Play Store
2. Click on the profile icon in the upper right corner
3. Click on "Payments & subscriptions" and select the Cyberghost VPN subscription
4. Tap "Cancel subscription" and follow the on-screen prompts

Payment fees when sending money

It's helpful to be aware of any CyberGhost payment processing fees or additional payment charges before paying for subscriptions on the platform. While you may incur some payment processing fees when paying for CyberGhost subscriptions, keep in mind that these fees are not necessarily from CyberGhost.

Some card issuers or payment providers may charge you when you subscribe. Understanding these fees will help you plan your business expenses and not be caught off guard. Here are some payment charges and additional costs you may encounter when paying for your subscription:

• VAT/Taxes: CyberGhost may add VAT/Taxes to your subscription costs depending on where you live and what your local tax laws are.
• Foreign transaction fee: CyberGhost charges for its plans in USD. So if you are based in the UK or any other country outside the US, you'll need to make a foreign transaction to be able to pay for your subscription. The payment method you use can determine how much you pay in foreign transaction fees. For instance, if you are paying with a credit/debit card, you can expect to pay around 1 to 3% of the subscription amount. If you are paying internationally with PayPal, you may be charged a cross-border fee of around 5% of your subscription amount (capped at 2.99 GBP)².
• Network/Miner fees: Cyberghost accepts Bitcoin via Bitpay as a payment method. If you pay for your business's CyberGhost subscription with crypto, you may be charged network (miner) fees. The amount you pay as network fees fluctuates based on network activity.
• Currency-conversion fee: If you are paying in any currency different from USD, your payment provider may charge you a currency conversion fee. This fee is different from foreign transaction processing fees, although they may be merged. Your credit/debit card network can charge you around 1-3% of the amount you're paying.

Tips for managing payments on Zoom

• Monitor your dashboard: Check your online account dashboard regularly to stay up to date on payments. From your online account dashboard, you can easily pay subscriptions, cancel subscriptions or change or update payment methods. If you made payments through a third-party platform like the App Store, you'll need to manage payments from there.
• Set up/Cancel autorenewal: Your CyberGhost account is set on auto-renewal by default. This is great if your business frequently relies on VPNs to complete tasks. But if you only need VPNs occasionally, it's best to cancel auto-renewals to avoid accidental purchases.
• Avoid using VPNs during payment: VPNs hide your IP address and can make it look like you are connecting from a different location. Using a VPN while paying may trigger fraud detection and lead to failed payments.
• Restrict access to billing: Paying via credit cards, PayPal, BitPay, or any of CyberGhost's payment methods requires you to share sensitive information. Restricting billing to one team member/team helps prevent data leaks or privacy breaches.

Get Wise Business for smart savings

With a Wise Business account, managing international subscriptions like CyberGhost becomes simple and cost-effective. You can hold and pay in 40+ currencies, avoid hidden fees, and get the mid-market exchange rate. Plus, when you pay for different tools using your Wise Business debit card, you can earn 0.5% cashback on eligible card payments.

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*Disclaimer: The UK Wise Business pricing structure is changing with effect from 26/11/2025 date. Receiving money, direct debits and getting paid features are not available with the Essential Plan which you can open for free. Pay a one-time set up fee of £50 to unlock Advanced features including account details to receive payments in 22+ currencies or 8+ currencies for non-swift payments. You’ll also get access to our invoice generating tool, payment links, QuickPay QR codes and the ability to set up direct debits all within one account. Please check our website for the latest pricing information.

FAQs - CyberGhost payment methods

Does CyberGhost process payments directly?

CyberGhost does not process payments directly or store your payment information, as it is not a payment platform. All CyberGhost subscription payments are processed by third parties, such as your credit cards, PayPal, and BitPay.

What are CyberGhost payment processing fees?

CyberGhost does not charge payment processing fees when you pay for subscriptions/services. However, your card network or chosen payment method can charge payment processing fees like they would with any other transactions. These fees include foreign transaction fees, currency conversion fees and cross-border fees.

What payment methods does CyberGhost accept?

Cyberghost generally accepts payments via credit cards, digital wallets (Apple Pay & Google Pay), PayPal and Bitpay. It's essential to check the Cyberghost Payments page to be sure of which payment methods are available in your country.

Can I send or receive money through CyberGhost?

No. You cannot send or receive money through CyberGhost because CyberGhost is not a payment platform. You can, however, pay for your CyberGhost subscriptions within the platform using third-party payment methods like credit/debit cards, PayPal, Apple Pay, Google Pay and Bit Pay.

Sources used:

Sources last checked on: 15/12/2025