Can you use Airwallex in Singapore?
Can you use Airwallex in Singapore? Find out here in our essential guide for UK businesses, covering everything you need to know.
Airwallex, a multinational financial technology company, intends to make international payments easier for all companies. It offers finance-related services for businesses of all sizes. These include cross-border payment solutions, business cards, and virtual business accounts.
Since its launch in 2015 in Australia, the company has expanded to operate in 23 countries. These include Singapore, Hong Kong, the United Kingdom, the Netherlands, the United States, Canada, New Zealand, Malaysia, and Lithuania.
A primary supporter of Airwallex is Tencent, a Chinese tech giant. Together, they aim to empower marketplaces with Airwallex1. The intention is to help online sellers and small and medium-sized entrepreneurs to scale their businesses.
This article takes a closer look at Airwallex and reviews its price plans and fees in the United Kingdom. We’ll also share how Wise Business can be a good option to sustain and grow your venture globally.
💡 Learn more about Wise Business
Let’s begin with a quick overview of Airwallex Business Account pricing and features:
Feature | Details |
---|---|
🆓 Free Account | Yes ✅ |
➕ Monthly Fees |
|
📱 Account Management | Online via app and web |
🗺️ International Payments | Yes ✅ |
🏧 Debit Cards | Free and earn 1.5% cash back |
📃FX Conversions | A 0.5% fee is added to interbank exchange rates for currencies like HKD, CNY, AUD, EUR, GBP, CAD, SGD, CHF, NZD, and JPY. The fee is 1.0% above the interbank rates for all other currencies. |
💰Expense Management | Free |
💻 Integration with Business Apps | Yes ✅ |
🫂 Multi-User Access | Yes ✅ |
💸Bill Pay Features | Free |
Airwallex is currently rated 3.7 stars on Trustpilot, based on 1000+ reviews3. Ratings may vary across different platforms and could change over time. For a better insight into customer experiences, it’s advisable to see multiple review sources.
Airwallex has recently stepped into the fintech scene and has diverse tech resources. The low Airwallex fee is one of the main reasons many people switched to it. Its core strength is cross-border payments. UK Businesses looking to send money overseas should consider Airwallex Business Account, among other options, for their financial operations.
Airwallex offers multiple financial services for businesses in the UK. Its pricing models are structured across the three primary plans: Explore, Grow, and Accelerate. Here’s a quick look at what these models charge:
It helps small businesses shift and manage funds worldwide. The first-month trial is free, so you can check whether it’s suitable during that period. Note that the terms and conditions apply during this month. So, read the applicable terms for more information.
Waiver Condition: The £19 monthly fee is waived if you deposit or hold a minimum of £10,000 (or equivalent in other currencies) during your monthly subscription period.
Monthly fee: £19.
This plan is considered to offer the best bang for its buck. It caters to growing businesses, helping them track and control their company's money and workforce. You can get a free trial for the first month to check its viability. Like Explore, terms and conditions apply during the trial phase, so read them to make an informed decision.
Monthly Fee: £99.
This plan is designed for large businesses that require tailored workflows and support. The centralized management of finances helps companies keep a check on their capital health.
Monthly Fee: £999.
- UK Visa and Mastercard: 1.30% + £0.20 per transaction
- EEA Visa and Mastercard: 2.40% + £0.20 per transaction
- International cards: 3.15% + £0.20 per transaction
- Local payment methods: £0.20 + payment method fee.
- 0.5% above interbank rates for major currencies (USD, HKD, CNY, AUD, EUR, GBP, CAD, SGD, CHF, NZD, JPY).
- 1% above interbank rates for all other currencies.
- Local transfers: Free.
- SWIFT transfers: £10-£20 per transfer.
- 5 free employee card users. Additional users are £5 per user per month.
Note that Airwallex offers custom pricing plans for businesses. It’s advisable to contact their sales team or account manager to discuss adequate solutions. With Airwallex, customers can create global accounts using their local bank details. They can access interbank exchange rates and transfer money through international and local clearing networks to over 130 countries.
In the table below, you’ll find an overview of Airwallex plans, features, monthly and annual costs offer in the UK.
Plan | Features | Monthly Costs | Annual Costs |
---|---|---|---|
Explore |
| £19 (waived if you deposit or hold a minimum of £10,000 during your monthly subscription period) | £228 if not waived |
Grow | All Explore features plus:
| £99 | £1,188 |
Accelerate | All Grow features plus:
| £999 | £11,988 |
Custom | All Accelerate features plus:
| Custom pricing (contact sales) | Custom pricing (contact sales) |
Airwallex Business services have varied fees, depending on a specific account type and other arrangements a Business makes with Airwallex. You can get volume discounts if you’re a large business entity. Talk to the customer service team to know more about how it works.
Airwallex charges different fees for each transaction, depending on the type and amount. Check out the list below to learn about the most common transaction categories:
Airwallex is a good choice for businesses that operate internationally from the UK. Its multi-currency accounts and competitive FX rates are a modern alternative to traditional banks.
However, there are some limitations. For instance, it may decline payments or FX conversion requests if there aren’t enough funds in the relevant source currency5. Sometimes, banking partners may impose restrictions on transfers and deposit limits.
Opening an Airwallex Business Account in the UK is quite a simple process if you learn all the protocols. The first step is to visit the Airwallex website and navigate to the Airwallex UK business account page. Then, click on the "Get Started" button to begin the registration process. Choose your country (United Kingdom) and specify your business structure, such as Limited Company, Limited Liability Partnership (LLP), and Limited Partnership (LP).
Once you complete the digital verification process, you’ll get a notification. You can then start your transactions. The team may contact you if they need more information to complete verification.
Airwallex customer support in the UK can be contacted by submitting an online request or emailing support@airwallex.com. Unfortunately, there isn’t a local support phone line in the UK. You can reach out via email or website to get assistance.
Airwallex makes international payments simple. Businesses can manage cross-border transactions in one place. It supports currency exchange and virtual bank accounts in multiple currencies.
If you are looking for an alternative to Airwallex Wise Business account is the perfect option. It’s quick and easy to open online, and gives you a powerful platform for sending, receiving and managing your business finances in over 40+ currencies.
You can easily pay suppliers and employees all over the world, for low fees and the mid-market exchange rate. And best of all, you can get paid for your products or services quickly and easily, accepting payments in 8+ major currencies.
You can also link your Wise Business account with your favourite accounting tools, such as Xero or Quickbooks. This makes keeping track of your company’s finances a breeze.
All of that available with a small one-time fee of £45, with no monthly costs to use your account.
Get started with Wise Business 🚀
Sources used in this article:
Sources last checked February 21, 2025
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
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