Protecting yourself from festive holiday scams

Christmas is a time for travel. That sadly means it’s a time for scams, particularly fake holiday rentals. 

It’s when a scammer lists a fake, or completely falsely listed property to ensnare people into departing with their cash. Scary as it sounds, it’s very common and spikes this time of year.

Check out Max and Alex's stories below

Protecting yourself from festive holiday scams

Max's story

Ensnared in a nasty 
holiday booking scam
Max's story

Alex's Story

Fell victim to a holiday rental scam in Ibiza
Alex's Story

Anyone can fall for a scam

Even if we might think we’re ‘not the type’ to fall victim. At Wise, we see scams target people of all ages and backgrounds. Everyone is vulnerable at some point. Those times we might book a holiday late, or if our budget is tighter than usual, or if we’re travelling somewhere busy. 

To help raise awareness, we’ve partnered with Nicky Kelvin, from The Points Guy, to create a ‘fauxchure’. It’s a brochure filled with fake listings, each with some of the main red flags we see based on real stories.

Nicky Kelvin


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How to stay safe and aware


There are a few simple steps you can take to protect yourself from a holiday rental scam. As Nicky says, it’s important to:

Do due diligence if a booking looks too good to be true

Read reviews, check how long the place has been listed and, if booking with an agent, check they’re ABTA and/or ATOL listed.  
Protecting yourself from festive holiday scams

Always stay on a legitimate booking platform

Ensure all conversation, and most importantly any payments, take place securely via a legitimate booking platform. Never pay via bank transfer. 
Protecting yourself from festive holiday scams

Stop before you part with your cash

Challenge the provider – if you’re being rushed, chances are it’s a scammer.
Protecting yourself from festive holiday scams

“It’s easy to think we’re invulnerable to scams, that we’re not the sort of person to fall victim to a scammer. Yet everyone is vulnerable at some point: whether we’re booking a holiday during a busy period, doing so last minute or on a tight budget. Unfortunately, this is why scammers target people during the festive season.

It’s important to protect yourself. We all want great deals, but make sure you thoroughly check any offer that seems too good to be true. Most importantly, protect yourself by ensuring that all payment takes place securely – and never via bank transfer.”

– Nicky Kelvin

Nicky Kelvin

Take Five to prevent fraud


Wise is a proud supporter of the Take Five campaign. The campaign provides straightforward, impartial advice that helps prevent email, phone-based and online fraud.

Its advice is simple, but hugely important: stop, challenge, protect - three steps that can be the difference between being scammed and protecting your money and yourself.

Next time you receive a request asking for your financial details, a payment or something else related to your personal details, take five and check each step.

STOP

Take a moment to stop and think before parting with your money or information, this small pause could keep you safe.

CHALLENGE

Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

PROTECT

Contact your bank/financial institution immediately if you think you’ve fallen for a scam and report it to Action Fraud, the national fraud and cyber crime reporting centre.

Financial fraud can take many forms, shysters flog fake tickets, pretend to be love interests, pose as the police and try any number of other guises to scam. Take Five is a great resource for learning about these different forms of fraud, and what to do if you think you’re a victim of a scam.

If you’re a Wise customer and are worried that you have been scammed, please visit here for more information.