Revolut Business Direct Debit: Can You Collect Customer Payments?

Looking to collect recurring payments from customers through Revolut Business? Revolut Business supports outbound Direct Debits in GBP and EUR, which lets eligible UK and European merchants collect payments from your business account.

However, it doesn't support inbound Direct Debits, so it can't be used to collect recurring Direct Debit payments from your customers.¹

This guide explains inbound and outbound debits with Revolut Business in detail, covering aspects of each such as paying recurring bills, key limits, and what to consider if your business needs a way to collect customer payments.

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Note: Wise Business offers a free Essential plan for basic spending and transferring. If you need to receive money, set up direct debits, or generate invoices, you'll pay a one-time £50 setup fee to unlock the Advanced features.

Can Revolut Business collect Direct Debits from customers?

No. Revolut Business doesn't support inbound Direct Debits.¹ If your aim is to collect a subscription, membership, retainer or other regular customer payment automatically, you will need a separate Direct Debit collection arrangement.

This distinction matters because Direct Debit has two sides:

What you need to collect recurring customer payments

A Direct Debit is an instruction from a customer to their payment service provider authorising an organisation to collect varying amounts, provided the customer receives advance notice of the collection amounts and dates.³

For a customer-collection setup, you therefore need a provider and process that can support the collection side: the customer authorisation, the mandate process, collection scheduling and the handling of failed or disputed payments. Revolut's supplied Business Direct Debit guidance doesn't provide that inbound collection route.¹

If your customers are overseas, you may also need to consider the currency in which they are most comfortable paying, the account details they need and how you will manage the money once it arrives.

What Revolut Business Direct Debit does support

Revolut Business Direct Debit is designed for the opposite side of the transaction: paying a merchant from your business account. A merchant can regularly withdraw money from your account once the Direct Debit has been set up.¹

How to use Revolut Business Direct Debit to pay a recurring bill

1. Check the merchant and currency are eligible

Revolut Business supports GBP and EUR Direct Debits only, and they can't be made to merchants outside the UK and Europe.¹

For example, a USD pocket doesn't make a Direct Debit to a US merchant eligible.¹

2. Give the merchant your local account details

Contact the company you want to pay and give it your local GBP or EUR account details. Once the Direct Debit has been set up, the merchant is authorised to collect from your account.¹

3. Complete the merchant's setup process

You can't set up the Direct Debit within Revolut Business. Revolut directs you to set it up with the company you are paying.¹

4. Review it under Upcoming

Once it is active, check the Direct Debit under Upcoming in Transfers.¹ Review the merchant, currency and expected collection date before the first payment is due.

Revolut Business Direct Debit currencies, locations and SEPA B2B

Revolut Business confirms GBP and EUR support. For an EUR collection, it can help to understand the broader SEPA distinction: the European Payments Council describes SEPA Direct Debit Core as primarily for consumers and SEPA Direct Debit B2B as exclusively for businesses. A SEPA Direct Debit is made in euros and the relevant accounts must be located in SEPA.⁴

Revolut Business Direct Debit fees

According to Revolut, there is no fee for setting up or processing Direct Debits, and you can set up as many as you want for any amount. Currency conversion fees may still apply if the payment needs a conversion.¹

Revolut's current Business fees page says each plan has a monthly FX allowance. A 0.6% fee applies above the allowance and a 1% fee applies outside standard FX market hours; the allowance depends on your plan and the applicable fee is shown in the app before you exchange.²

Before an EUR bill is due, check the currency balance that will fund it, whether a conversion is needed, your plan's FX allowance and the total displayed in the app.

What protection applies to a UK Direct Debit?

The Direct Debit Guarantee sets out the standard UK protections for a Direct Debit. It says the organisation normally gives advance notice of a change to the amount, date or frequency, and an error by the organisation, bank or building society entitles the payer to a full and immediate refund.⁵

The Guarantee doesn't change the underlying contract with the merchant. If you receive a refund for a collection you still owe under that contract, the merchant can ask you to repay the amount due.⁵

Discover Wise Business: An Alternative to Revolut Business

For those seeking an alternative to Revolut Business, consider Wise Business.

Wise Business offers a free Essential plan for basic spending and transferring. If you need to receive money, set up direct debits, or generate invoices, you'll pay a one-time £50 setup fee to unlock the Advanced features.

With Wise Business, you can:

• 🌍 Send money to 70+ countries and pay overseas invoices at the mid-market exchange rate with low, transparent fees and no hidden exchange rate markups (product availability varies by region)
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• 💰 Hold money in 40+ currencies
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• 💳 Get business debit cards with 0.5% cashback for you and your team to keep track of team expenses and spend all over the world, with real-time visibility and categorisation. See full cashback terms and conditions
• 🏢 Manage cash in 55+ currencies across international offices from a single business account and move money between business accounts in seconds (exact speeds can vary depending on individual circumstances and may not be the same for all transactions)
• 🧾 Connect and sync every business transaction to your favourite accounting software, including Xero, Quickbooks, and more
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FAQs

Can Revolut Business collect Direct Debits from customers?

No. Revolut Business supports outbound Direct Debits only, which means a merchant can collect from your business account but your business can't collect from customers through this feature.¹

Can you set up a Direct Debit in the Revolut Business app?

No. Contact the company you want to pay, give it your local GBP or EUR account details and follow its own process. Revolut says the Direct Debit can't be set up through your Business account.¹

Can I transfer a Direct Debit to Revolut Business from another account?

No. Revolut says you can't transfer a Direct Debit between accounts. If your details change, contact the merchant and give it the updated payment details.¹

Does Revolut Business support SEPA Direct Debit B2B?

The supplied Revolut guidance doesn't confirm this. The European Payments Council describes SEPA B2B as a scheme for businesses, so check directly with Revolut and the merchant before relying on it for a business mandate.^1,4

Sources:

Sources last checked on 27th July 2026