The number of instant transfers is back up to 52% in Q4 (a 2% increase from Q3 '22), which is a very good way to round out 2022!
The improvement in speeds are largely down to two changes:
The first, and most exciting, change is that we've made transfers from Brazil instant!
The second is that we're able to run our financial crime screening checks on transfers more reliably, even when we experience high volumes of incoming payments. This has reduced the number of delays and increased the number of transfers being sent instantly.
As if that wasn't enough, the Christmas season brought even more speed gifts for customers:
We reduced the number of late transfers by 2%, largely thanks to the fixes we mentioned above.
In addition to this, we've also reduced the number of delays when you send money to Indian Rupees, after working with our partners to make improvements to their performance.
However, we still faced some issues which contributed to delays in Q4:
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
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