Order Management Software UK 2021

Remay Villaester (May)
2 minute read

For retail and ecommerce businesses, having an efficient, streamlined order management system is crucial. You might find that order management software (OMS) can help to save you time and money, especially as your business grows and order volumes increase.

In this guide, we’ll cover some of the main software options available in the UK in 2021 to help you understand which is the right option for your business.

But first, let’s start with the basics.

What is order management software?

Order management software is designed to bring all the different parts of your sales order process together in one place. This means that from one central dashboard, you can track and manage it all - from capturing order data through to shipping and returns.

OMS lets you track orders across all on and offline sales channels, manage your inventory in real time and streamline logistics.

Does your business need an order management software?

Order management software in the UK 2021

There is a vast selection of order management software solutions out there, so you’ll be spoilt for choice. This includes standalone OMS, with many options designed for startup and small businesses, through to full Enterprise Retail Platforms (ERP).

Some solutions offer order and inventory management bolted onto other services such as Point-of-Sale (PoS), payment processing and other ecommerce tools.

Let’s take a look at a few of the main options for order management software in the UK in 2021, along with key features and pricing:

SoftwareMain featuresPrice
  • Multichannel order and inventory management
  • CRM
  • Accounting
  • Purchase order management
  • Shipping management
  • Returns management
  • Cataloguing/categorisation
0.31% of your revenue transaction¹
  • Multichannel order tracking
  • Inventory management
  • Financial management
  • Cataloguing/categorisation
  • CRM
  • Shipping management
  • Returns management
Personalised pricing based on order volume
  • Inventory management
  • Order fulfilment
  • Shipping management
From £35 a month²
  • Order entry and tracking
  • Inventory management
  • Shipping management
  • Supplier management
From £22 a month²
  • Tailored system
  • Advanced order management
  • Shipping management
  • Supplier management
From £245 a month (plus additional onboarding cost)³
Shopify Plus
  • Full enterprise ecommerce platform
  • Order management for high volume businesses
  • CRM
  • Inventory management
  • Multichannel, global store management
From $2,000 a month⁴
Sage Intacct Order Management
  • Order management cycle automation
  • Multi-channel management
  • Salesforce integration
  • Cloud-based
Personalised pricing
Zoho Inventory
  • Order tracking
  • Purchase order management
  • Shipping management
  • Inventory and backorder management
Free to £189 a month (Elite plan)⁵
Khaos Control
  • CRM
  • Inventory management
  • Order entry and tracking
  • Shipping management
  • Financial management
  • Cataloguing/categorisation
  • Returns management
From £63 a month (with discounted option of £600 a year for paying annually)⁶

Have suppliers abroad? Save money when you pay them


When properly implemented, order management software could save your company time and money. But there are further savings you could take advantage of, particularly when it comes to trading internationally.

Open a Wise account for Business and you can send and receive international payments for low fees and the real, mid-market exchange rate. This makes paying overseas suppliers, and getting paid for sales in other countries, much cheaper.

You can even automate up to 1000 batch payments at once to suppliers worldwide and keep track of everything with seamless integration between your Wise account and accounting software such as Xero or QuickBooks.

Start saving today with Wise


With the right tools, your business could become an automated machine - streamlined, cost-efficient and super organised. Recognising when it’s time to invest in products like order management software is critical, and it could mark a real step forward in the success of your business.

Sources used for this article:

  1. Sales Order Website
  2. Get App Comparison
  3. WorkHorse Pricing FAQs
  4. Shopify Pricing
  5. Zoho Inventory Pricing
  6. Khaos Control Price page

Sources checked on 29-June-2021.

This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. Prior results do not guarantee a similar outcome. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date.

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