
Q1 2022 Mission Update: Price
In Q1 we rolled out several changes on fees:
-
We decreased fees when you send money to United Arab Emirates, South Africa, Kenya and Ukraine.
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Additionally, processing cost changed for us on some convenient pay-in methods - therefore we needed to change fees on several currencies when you fund your payment via Credit / Debit card - we increased fees on for example USD or EUR. On good note - on some other currencies we were able to take fees down (such as sending from Australian dollar).
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Lastly, unfortunately due to volatility in markets in Turkey led us to increase fees when you send to Turkish Lira.
In Q1, 189k customers got cheaper fees, while 634k experienced a fee increase. Overall this led to our average fee to increase from 0.60% to 0.61%.
Here are some of our changes in numbers, the changes in fees on equivalent of sending £1.000:
Differnce in fees, ££ | Difference in fees % | For example if you send... | |
---|---|---|---|
Sending GBP Low cost to KES | - £0.9 | -9.4% | .. sending £1k GBP Low cost to KES, you save £0.9, 9.4% decrease. |
Sending Sending GBP Low cost to AED | -£5.8 | -47.4% | .. sending £1k GBP Low cost to AED, you save £5.8, 47.4% decrease. |
Sending GBP Low cost to ZAR | -£1.3 | -11.5% | .. sending £1k GBP Low cost to ZAR, you save £1.3, 11.5% decrease. |
Sending GBP Low cost to UAH | -£10.8 | -66.5% | .. sending £1k GBP Low cost to UAH you save $10.8 , 66.5% decrease. |
Sending AUD Debit Card to GBP | -£1.4 | -14/9% | .. sending 1.75k AUD via Debit Card to GBP, you save £1.4, 14.9% decrease. |
Sending NOK Consumer Fast & Easy to GBP | -£0.5 | -7.0% | .. sending 11.34k NOK via Consumer Fast and Easy to GBP, you save £0.5, 7% decrease. |
Sending DKK Consumer Fast & Easy to GBP | +£0.5 | +5.8% | .. sending 8.93k DKK via Consumer Fast and Easy to GBP, fee increases £0.5, 5.8% increase. |
Sending USD Consumer Debit to GBP | +£0.8 | +4.7% | .. sending 1.32k USD via Consumer Debit to GBP, fee increases £0.8, 4.9% increase. |
Sending GBP Low cost to TRY | +£4.4 | +66.1% | ... sending £1k Low Cost to TRY, fee increases £4.4, 66.1% increase. |
Low cost = sending money from your bank account
**Fast & Easy **= send money from your debit or credit card
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