ANNA Business Account Review (UK - 2025)

ANNA offers business accounts and services for UK small business owners and sole traders¹. You can open your ANNA business account online or in the ANNA app, and pick from several different ANNA business account tiers depending on your specific needs, all of which offer varying features and fees.

But is ANNA worth it for your business? This ANNA business account review covers all you need to know, including key features, fees, limits, customer service and more.

Plus we’ll touch on Wise Business as another alternative you may consider, particularly if you trade internationally. Wise offers multi-currency accounts for businesses, freelancers and sole traders, which have no ongoing fees, and offer mid-market rate currency conversion. More on that later.

Get started with Wise Business🚀

What is the ANNA business account?

ANNA stands for Absolutely No Nonsense Admin, and offers business accounts and services for UK startups, limited companies and sole traders.

With an ANNA business account you can get physical and virtual debit cards for your team, with easy ways to pay contractors and suppliers, and get paid by customers with a payment link.

It’s a fully mobile account, managed via the ANNA app.

Advantages and disadvantages of the ANNA business account

Is ANNA business account safe?

ANNA is an e-money institution in the UK and needs to follow strict rules when it comes to keeping customers and their money safe. As well as safeguarding your funds in top tier institutions, ANNA also has digital security built in and complies with GDPR regulation to keep customer data safe³.

ANNA business account review

ANNA offers 3 different account plans for UK businesses and sole traders:

• ANNA Pay as you go
• ANNA Business
• ANNA Big Business

Each of the accounts comes with its own features and fees, so you can pick the one that will work best for your specific business needs.

As we’ve mentioned, ANNA isn’t a bank, but it is a trusted and regulated provider in the UK. On Trustpilot, ANNA Money gets 4.2 stars out of 5, from over 3,800 reviews posted at the time of writing.¹ You’ll be able to get the most up to date customer reviews by checking out Trustpilot online - and you can also read on for our full ANNA review on features, fees and customer service.

ANNA business account key features and products

Let’s get an overview of what UK entrepreneurs and business owners could get with ANNA business accounts:

• Different account tiers depending on your company needs
• Physical and virtual business debit cards which offer cash back on spending
• Employee expense cards
• Payment links to get paid by others conveniently
• Scheduled, recurring and one off GBP payments
• Ways to send and receive payments to and from select countries
• Expense management and receipt scanning tools
• Ways to deposit cash into your account through PayPoint locations in the UK
• Create pots within your ANNA account to hold money for future payments
• Built-in admin, accounting, payroll and tax tools (some chargeable)

Some of these features may have additional fees, or may have limited access depending on the account plan you select. We’ll look at ANNA business account fees a little later.

ANNA business account limits

There are a few ANNA business account limits which you’ll want to know about. ANNA may be able to offer some flexibility with limits if your company expands and needs to review how your account works. Here are the basic limits which apply to all ANNA business accounts:

ANNA business account fees

Next, let’s walk through the most important costs which are associated with an ANNA business account.As you’ll see, the fees vary by account plan, so you can pick the one which suits your transaction volumes most closely:³

ANNA business customer service

ANNA customers can get in touch with customer service most easily by launching an in-app chat. The other option is to email hello@anna.money - with services covered 24/7.

Generally, online reviews of ANNA customer service are very positive. ANNA’s chat system gets praised in particular, with reviewers noting that staff are often happy to go above and beyond to solve customer issues.

ANNA business account - FAQs

Not sure if ANNA is right for you? Let’s work through a few common questions which may help you decide.

Who is eligible for ANNA business account?

You can open an ANNA account if you live in the UK, and are either a sole trader, or the owner of a UK registered limited company or partnership. Charities can not open ANNA accounts.⁴

In all cases you’ll need the following for verification when you open your account⁵:

• Your passport or driving licence for ID
• Proof of address - such as a utility bill or bank statement from within the last 3 months

You may also be asked to provide some business registration information or documents depending on the specific entity type.

Does ANNA do credit checks?

ANNA does not conduct credit checks for business account opening. ANNA isn’t a bank and doesn’t offer credit themselves.⁵ Instead, when you open an account you’ll need to complete verification processes to prove your identity and address.

Is ANNA bank regulated?

ANNA is not a bank, it’s an e-money institution. This means it’s still regulated and licensed to operate in the UK by the Financial Conduct Authority (FCA).

ANNA holds customer funds in top tier third party accounts - a process known as safeguarding. Customer money is not lent out or invested, which means it’s always available, and it’s held separately from ANNAs own operating capital to ensure it’s secure.⁶

Is ANNA trustworthy?

ANNA is trustworthy and gets good reviews from existing customers. As well as safeguarding customer funds, ANNA also uses digital security measures like firewalls, encryption, endpoint protection, intrusion detection, intrusion prevention, and data loss prevention.

ANNA Money alternative: discover Wise Business account

Before you sign up with ANNA Money, check out Wise Business, which can be a convenient, cheap and flexible option if you need to send, receive, spend, hold or exchange foreign currencies for your business.

Open a Wise business account from the UK - or from many other countries around the world - to hold and exchange 40+ currencies, and spend with physical and virtual business debit and expense cards. There’s no ongoing Wise fee to pay for your account - you’ll just pay a one time account opening charge to get full feature access.

Wise comes with local account details for 8+ countries which makes it easy to get paid by customers in their preferred currency - and you can send payments globally to bank accounts in 140+ countries, for paying contractors and suppliers overseas without excessive fees. As well as flexible money saving international features, Wise accounts offer multi-user access, batch payments, accounting integrations, access to the Wise API and more, which could mean you cut down on admin time.

What is the difference between Wise and ANNA Money?

ANNA and Wise Business have some similar features, but are quite different in focus. While ANNA offers GBP only accounts, Wise lets you hold 40+ currencies, and get currency conversion with the mid-market exchange rate. This can mean Wise is better suited to companies which have customers, contractors and suppliers overseas, as costs are kept low for international transactions.

Register with Wise Business 🚀

Sources used in this article:

1. Trustpilot - ANNA Money
2. ANNA - Account limits
3. ANNA - Pricing
4. ANNA - Help - Who can join ANNA
5. ANNA - Business account
6. ANNA - Help - How ANNA protects your money

Sources last checked 04-Jul-2025