Extra secure transactions
We use two factor authentication (2FA) to protect your account and transactions. An additional layer of security to keep your money safe.
Wise Security
Dedicated fraud team
We work round the clock to keep your account and money protected from even the most sophisticated fraud.
Real-time notifications
Every time you spend with your card, you get instant notifications on your device.
Feel safe 24/7
Our security operations team is monitoring constantly for any anomalies and keeping up with the latest attack vectors to keep your data and money safe. We run regular vulnerability scans and use independent auditors for internal and external penetration tests and other security scans.
Data protection
We’re committed to keeping your personal data safe, and we’re transparent in how we collect, process and store it.
Reporting vulnerabilities
We run a bug bounty program through BugCrowd. If you have found a security vulnerability, please report it to us.
Legitimate communication
Phishing is a very simple form of online fraud where scammers seek to convince you to hand over your personal details by posing as a legitimate and trusted company, usually by e-mail. If you have received a phishing e-mail or come across a phishing site, please report it to us using this form.
Security Audits
We are constantly audited by independent finance and IT auditors. We are SOC 1 type 2, SOC 2 type 2, PCI DSS and ISO 27001 certified, as well as GDPR compliant. As a service provider we are responsible for the security of the cardholder data that we possess or otherwise store, process and transmit on behalf of the customer.
Contact customer support
When questions come up, there's a team ready to help you
- Live Chat
- Phone