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There are a lot of reasons you may be thinking of switching banks.
Maybe the customer service is lacklustre, the fees are getting higher or you’re not so confident in the bank’s security. Or maybe you’re a new arrival in the UK and are thinking about where to begin your banking journey.
If any of this applies to you, you’re likely to have come across HSBC when comparing UK banks. If you’ve checked it out and it’s the bank for you, the next step is to open an account. But how do you go about it?
This guide will show you exactly how to open a HSBC account from your computer, or your phone, or in-branch.
HSBC is one of the largest banks in the world, operating in over 60 countries.¹ They offer a wide range of financial services, from personal banking and business banking, to wealth management and insurance. They’re a reputable option for every financial service you can need, with over 150 years in the business.
Although not a bank, Wise could be a cost-effective alternative if you’re specifically looking to manage your money internationally.
Wise uses the mid-market exchange rate with no mark-ups added, and a small, completely transparent fee so you know exactly where your money is going.
There are a few ways to open an account at HSBC. All do the job, but some are simpler than others.
If you prefer a more personal touch, then you can always go into a branch and set up your account with one of their advisors. Here’s how to do it:
Opening an account is not supported via the app at the time of writing.
If you already have an account though, you can register for digital banking using the app. You’ll simply need to provide either your sort code and account number, credit card number, InvestDirect account number, or PIMS account number.
You won’t need a surplus of documentation to prove your identity when setting up a HSBC account. But a few key documents are required.
You can prove your identity with either:
And you can prove your address with either:
Some branches may require more than one proof of address. Others may ask for proof of income and expenses. If asked, you’ll need to provide either:
Provided you have the necessary documentation prepared, the application process shouldn’t take more than a few minutes.
Once it’s been approved, HSBC will need to review your application. While some may be approved immediately, the bank may get in touch requesting more information.³
Switching current accounts used to be a hassle. But these days, you can use the Current Account Switch Service to make it seamless.
The service takes responsibility for transferring your direct debits and salary over to your new current account. And as an added bonus, the process is backed up by the Current Account Switch Service guarantee so you’ll be fully reimbursed should anything go wrong.
Here’s what you’ll need to do:⁴
Your old account will be closed in the process, unless you want to keep it active. This is called a partial switch, but this isn’t covered by the current account switch guarantee and takes longer than 7 working days.⁴
If you need to contact HSBC regarding any of these options, you can speak to them via text chat on their contact page, or via their mobile app.
If you want to reach their call centres, you can do so from these numbers:
If you’re looking specifically to manage your money internationally, then banks may not be your best bet.
With Wise, you can send money worldwide for low fees and the mid-market exchange rate, with no markups to worry about. You can manage your money in 50 currencies too, converting between them when you need to.
Whether using Wise online or via their mobile app, it’s a fast and convenient option. There’s also the Wise international debit card, which uses the same great exchange rates when spending overseas. So, you don’t have to worry that you’re paying a premium like you will with most conventional banks.
Find out more about the Wise multi-currency account here.
Please see the Terms of Use for your region or visit Wise fees & pricing for the most up-to-date information on pricing and fees.
Sources used:
Sources last checked on date: 02-May-2023
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
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