Personal Finance Bank accounts

How to open a Chase account

Alex Beaney

03.01.25

Read time 3 minutes

Thinking of switching banks or opening a new account? There are a lot of banks out there and it can be difficult to find the one for you. One option is Chase UK and their free current account.

In this guide, we'll show you how to open a Chase account and outline the requirements. We'll also cover which documents you need to provide, how long the process takes and whether you can complete it online.

And if you’re interested in alternatives to traditional bank accounts, the Wise account from the money services provider Wise could be a good option for you. It allows you to send and receive money from countries, manage your money in GBP and dozens of other currencies, with mid-market currency exchange and low, transparent fees*.

Table of contents
Requirements for opening an account with Chase UK What documents do you need to open a Chase UK account How to open a Chase UK account Can you open a Chase account online? How long does it take to open a Chase account? How to contact Chase customer service Wise - the international account for sending, spending and converting money like a local

Requirements for opening an account with Chase UK

In order to open a Chase UK current account, you need to meet a few requirements. The most important one is that you’re at least 18 years old and a resident of the UK. Not only this, you cannot hold any other passports if you wish to bank with Chase.¹

You also need to be a tax resident of the UK and have a smartphone with a UK phone number. The reason for this is that you’ll need to download the official Chase UK app.¹

What documents do you need to open a Chase UK account

To open a current account, you’ll need to send Chase a picture of a valid photo ID. This can be either your passport or your UK driving licence. Along with this, you’re required to send a selfie, to prove it matches your ID photo.²

You’ll also need to provide information about your home address, tax residency and employment status. Additionally, you’ll need to prove your income and expenditure and give Chase a verified email address. Besides these documents, they have the right to request additional information or documents.²

How to open a Chase UK account

Here are the steps you'll need to follow to open a Chase UK current account:

Download the official Chase UK app
Take a photo of a valid photo ID, such as your passport or UK driving licence
Take a selfie showing your full face
Prepare information about your home address, tax residency, employment status, income and expenditure
Provide a verified email address that you actively use
Submit all required documents and information

If additional documents are needed, you may be asked to provide those as well.

Can you open a Chase account online?

Yes, you can open a Chase current account without visiting a branch. The entire process can be completed through the official Chase UK app and by submitting documents electronically.²

How long does it take to open a Chase account?

Most Chase UK current accounts are opened on the same day. However, if additional information or documents are needed, the process can take up to five days.²

How to contact Chase customer service

If you encounter any issues when opening a Chase account, there are several ways to contact them.

The fastest solution is to click 'Support' in the Chase UK app, where you can either call or send a message. Alternatively, you can call 0800 376 3333 if you’re in the UK or +44 203 493 0829 if you’re abroad.³

For those with hearing or speech difficulties, Chase UK can be reached through the Relay UK app or by calling (18001) 0800 376 3333 from a textphone. You can also contact them via a BSL interpreter through SignVideo.³

Wise - the international account for sending, spending and converting money like a local

Now that you've read this guide, you should know how to open a Chase account and what documents you’ll need.

And if you’re looking for an alternative to traditional bank accounts, be sure to check out the Wise account. While it’s not technically a bank account, it offers similar features, especially for international spending and sending payments between countries.

With the Wise account, you can manage your money in currencies and send international transfers for low fees*, all at the mid-market exchange rate. It’s easy to open and it has no sign-up or monthly fees.

Sources used:

Chase UK - Chase current account
Chase UK - information about current account services
Chase UK - contact

Sources last checked on date: 23-Dec-2024

*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.