How to close a Halifax bank account

Zorica Lončar

If you’re a Halifax customer but are considering banking elsewhere, you’ll need to know how best to close your account.

In this guide, we’ll walk you through the process of closing a Halifax account, including the quickest and easiest way to do it.

Plus, a handy tip for anyone who regularly sends and receives money internationally - the Wise multi-currency account. Later on, we’ll look at how this alternative to traditional banks could save you a bundle when managing your money across borders.

But first, let’s focus on what you came here to read - how to close a bank account with Halifax.

How to close a Halifax current account

You can close your Halifax account in one of two ways:

In branch

You can visit your local Halifax branch in person to request the closure of your account¹. Find your local branch here. You don’t need an appointment - you can just pop in and a customer service representative will walk you through the process.

By post

Another option is to write to Halifax to ask for your chosen account to be closed. Here’s the address to write to¹:


Account Closure Team

PO Box 548



Can I close my Halifax bank account over the phone?

Halifax recommends using one of the two options above to close your current account, but you can also start the process by phone. If you call customer services on 0345 720 3040, you can request a form to be sent to you¹. Then, you’ll need to fill this in and send it back.

How to close a Halifax bank account online - is it possible?

You can’t close a Halifax current account online - you’ll need to use one of the methods mentioned above. However, if you have a Halifax savings account, you can close it through online banking.

To do so, you’ll need to meet certain requirements²:

  • Your savings account balance is £5 or less
  • You have another Halifax account you can transfer this balance to
  • Your account is one with a variable interest rate.

If you meet these criteria, you should in theory be able to close your account online. You’ll need to follow these steps²:

  1. Sign into online banking - you won’t be able to close your account using the Halifax mobile banking app
  2. On your account homepage, select ‘Account Services’ and then ‘Close Account’
  3. Transfer the balance (if any) to another Halifax account
  4. Provide a reason for closing the account
  5. Confirm the details and submit your request.

Your account should be fully closed the next day². But if you have any problems or find you can’t close your account online, you can visit a branch or call 0345 726 3646.

Switching your bank account

Before you pull the trigger on closing your Halifax account, it could be worth considering a switch instead. If you use the Current Account Switch Service, you can easily switch to a brand new account with a different bank in as little as 7 working days³.

All the paperwork and processes are handled for you, and all your Direct Debits, standing orders and wage payments are moved over automatically. Best of all, it’s completely free to use the Current Account Switch Service.

Wise - a money-saving alternative to banks

A bank account is a very useful thing to have, but it isn’t always the best or cheapest option for overseas transactions.

If you send and receive money internationally, whether for personal or business reasons, you should check out Wise.

The Wise multi-currency accountlets you send money worldwide for small upfront fees and the real, mid-market exchange rate. All payments are secure, trackable and quick to set up.

You can hold and manage 50+ currencies in your account, and receive money for free using local account details. You can even get a Wise international debit card which automatically converts your money at the fairest possible rate, so that’s travel spending sorted.

Join Wise today

And that’s pretty much it - all the essential info you need on how to close a bank account with Halifax.

How quick and easy it is depends on which account type you have. Savings accounts can be closed online in just a few clicks, but there may be a certain amount of form filling and waiting around if you want to close a current account.

But after reading this guide, you’ll know exactly what to expect. Good luck!

Sources used for this article:

  1. Halifax - general bank account enquiries
  2. Halifax - close a savings account
  3. Halifax - switch your current account

Sources checked on 19-Jan-2022.

Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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