How to cancel an Amazon Prime membership in the UK?

Gert Svaiko

No longer use your Amazon Prime membership? You’ll need to know how to cancel your subscription, so that you’re not charged next month.

Read on to find out everything you need to know about how to cancel an Amazon Prime membership. We’ll show you how to cancel Amazon Prime on Android, iPhone and desktop, so you can choose whether to do it online or on the Amazon Shopping app.

And, if you need a safe, reliable way to pay for online orders and subscriptions in the UK or abroad, the Wise virtual card is the perfect choice.

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Please see the Terms of Use for your region or visit Wise fees & pricing for the most up-to-date information on pricing and fees.

Quick steps to cancel your Amazon membership

It’s actually pretty easy to cancel your Amazon membership. Here’s a quick run-through of the steps involved for both desktop and mobile. We’ll look at these in more detail next.

To cancel an Amazon membership on the Amazon Shopping app:

  1. Open the Amazon app, sign in and tap the ‘Profile’ button at the bottom of the screen
  2. In the ‘Account settings’ section, select ‘Prime membership’
  3. Tap the ‘Manage membership’ drop down menu, and select ‘ Manage membership’
  4. Select ‘End membership’.

To cancel an Amazon membership on desktop:

  1. Go to Amazon.co.uk and sign into your account
  2. Click on ‘Account and Lists’ at the top-right of the screen
  3. Click ‘Prime’ and select ‘Manage membership’
  4. Click ‘End membership’
📚 Read more: Ultimate Guide for Managing Recurring Charges / Subscriptions

How to cancel your Amazon membership in the Amazon Shopping app (iPhone and Android)?

To dive into this in a little more detail, here are the steps to cancel your Amazon membership in the Amazon Shopping app. The good news is that the process is the same whether you have an iPhone or an Android device.

Step 1

Open the Amazon Shopping app and make sure you’re signed in. On the app home screen, tap the profile button at the bottom of the screen. It’s an icon showing the silhouette of a person.

amazon-homepage-mobile

Step 2

Select ‘Your Account’ and then scroll down the page to ‘Account Settings’. Here you’ll need to select ‘Prime Membership’ to access the details of your Amazon Prime account and membership.

amazon-account-settings-mobile

Step 3

Tap the drop-down ‘Manage membership’ at the top of the page, then select ‘Manage membership’. Underneath, it’ll say ‘Update, cancel and more’.

amazon-manage-membership-mobile

Step 4

On this final page, select ‘End membership’ to start the process of cancelling your Amazon Prime membership. Then all you need to do is follow the on-screen steps and confirm that you’d definitely like to cancel.

end-membership-amazon

How to cancel your Amazon membership on desktop?

If you’d prefer to cancel your Amazon membership on your laptop, here’s how to do it step-by-step.

Step 1

Go to Amazon.co.uk and sign in to your account.

Step 2

Click on ‘Account and Lists’ at the top-right of the screen. You’ll then see icons representing all of your different options, including one for ‘Prime’ which says ‘Manage your membership, view benefits and payment settings’.

amazon-your-account-page

Step 3

Click the ‘Prime’ button and you’ll be taken to a page displaying all the details of your Prime membership. This includes the annual cost and renewal date, plus statistics for what benefits you’ve used so far.

Select the ‘Manage membership’ button on the right-hand side, which opens a short drop-down menu.

Step 4

The final step is to select ‘End membership’ and confirm. And that’s it!

amazon-end-membership-selection

📚 Read more: How to cancel a direct debit?

FAQ on cancelling an Amazon Prime membership

Can you cancel an Amazon Prime membership anytime?

Yes, you can cancel your Amazon Prime membership at any time. However, the cancellation may not be effective immediately.

This can be seen as a good thing, because it means you can keep enjoying the Prime benefits you’ve paid for until your renewal date. This could be monthly or annual, depending on how your membership is set up.

But it also means that you’re unlikely to get a refund for the remaining time on your membership.

What happens after you cancel an Amazon Prime membership?

After you cancel an Amazon Prime membership, your subscription will keep on running until your renewal date. This date will be confirmed during the cancellation process, but you can also check it in your account details when you sign in to Amazon.

Can you rejoin an Amazon Prime membership after cancelling?

If you change your mind, you can rejoin Amazon Prime after cancelling. But you might need to wait until after your original renewal date. This is when your current Prime membership ends, leaving you free to start a new one.

However, you can also try contacting Amazon to see if they’ll reinstate your membership before it is cancelled.

Can you get a refund after cancelling an Amazon Prime membership?

There are only a few circumstances where you can get a refund after cancelling an Amazon Prime membership. These are:¹

  • If you cancel within the first 14 days and haven’t used any of your Prime benefits
  • If you cancel at any point after this time, but haven’t used any of your Prime benefits
  • If you have used some of your Prime benefits, you may be eligible for a partial refund.

How long does it take to get a refund with Amazon Prime?

Once you’ve confirmed that you’d like to end your Prime membership, your refund should be processed within three to five working days


So there you have it - a handy step-by-step guide to cancelling an Amazon Prime membership. You should find it pretty quick and easy, as it only takes a few clicks or taps to complete the process. Just make sure you definitely want to cancel before getting started.

And the next time you’re signing up for a subscription or placing an order online, open a Wise account and create a Wise virtual card - especially if buying from overseas. It’s ideal for secure, low-cost shopping in multiple currencies (including in British pounds).

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Please see the Terms of Use for your region or visit Wise fees & pricing for the most up-to-date information on pricing and fees.


Sources used:

  1. Amazon - Amazon Prime Terms & Conditions
  2. Amazon - End Your Amazon Prime Membership

Sources last checked on date: 20-Jul-2023


*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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