Chubb Travel Insurance Malaysia Review - A guide on price, coverage, eligibility, and how to make claims

Getting travel insurance offers peace of mind and protections in the case of an emergency, theft or loss while you’re away from home. Chubb travel insurance¹ Malaysia offers a good variety of plan types for local and overseas travel which can be purchased on a one off or annual basis. Add-ons are also available for extras like cruise cover, covid and even for golfers.

This guide gives you a feel for the options available, including plan types, costs and how to make a Chubb travel insurance claim should you ever need to. We’ll also highlight Wise, as a way to safeguard against high foreign transaction and conversion fees when you spend and withdraw overseas. Get Wise for international spending with low fees and the mid-market rate².

Table of contents
What is Chubb Travel Insurance Types of Chubb insurance packages available Chubb travel insurance coverage How to make a Chubb Travel Insurance claim Safeguard yourself against high currency conversion fees with Wise

What is Chubb Travel Insurance Malaysia

Chubb offers domestic and international travel insurance for Malaysian residents, with a variety of different packages and service levels. The service is underwritten by Chubb Insurance Malaysia Berhad, which is overseen by Bank Negara Malaysia.

This Chubb travel insurance review walks through some of the options available if you’re interested in taking a Chubb travel insurance policy for your leisure or business travel. Be sure to read through any policy documents you’re provided with carefully before you sign up, as different policies do have their own important considerations.

Chubb Travel Insurance eligibility

To buy travel insurance you’ll need to meet certain criteria. Some of these eligibility rules depend on the policy you select - others are more general. To see the specific rules and exclusions for your preferred policy, you’ll need to view the Chubb insurance brochure³, or the specific product disclosure sheet for the policy.

Here’s an overview of some common eligibility rules which apply to most Chubb Malaysia travel insurance policies:

• You must be a Malaysian citizen, or Permanent Resident, or you must be legally residing in Malaysia in some other way - for example with an Employment Pass or Student Pass
• Individual cover is available on an annual basis for people from 18 to 70, with renewals possible up to age 80
• Individual domestic cover is available on a single trip basis for people from from 30 days old to 80 years
• Individual international cover is available on a single trip basis for people from from 30 days old with no upper age limit

Types of Chubb insurance packages available

Chubb travel insurance comes in 4 different package types:

• International First
• International Executive
• Domestic First
• Domestic Executive

There are further variations within these packages. For international cover you’ll have to specify where in the world you’re travelling to. Plus you can choose to insure one or more people under the same policy, and pick either a single trip policy or annual cover depending on your preferences and needs.

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Chubb Travel Insurance plans

Chubb travel insurance is split into 2 package types - First and Executive, and then offered on either a domestic or international basis. You can also pick different destination zones, and different combinations of insured people, such as individual, or family. The cover levels can be quite different depending on the package you pick.

Here we’ve included some highlights, but there may be other coverage included in your package - and conversely, other limits may apply to the sort of claim you can make. You’ll need to go through your plan details carefully to see all of the relevant rules for your specific package.

Chubb travel insurance medical coverage

Firstly let’s look at the Chubb travel insurance cover that is based around medical or emergency use. We’ll also split out some of the travel and lifestyle cover you can get later. As we’ve said, other rules can apply and each policy is tailored to the individual’s need - so do read your policy documents carefully before you sign up.

	International - First	International - Executive	Domestic - First	Domestic - Executive
Personal accident - death or disablement	81,250 MYR - 325,000 MYR depending on individual covered	75,000 MYR - 300,000 MYR depending on individual covered	50,000 MYR - 200,000 MYR depending on individual covered	25,000 MYR - 100,000 MYR depending on individual covered
Accident and illness - overall limit	150,000 MYR - 2 million MYR depending on individual covered and circumstances	100,000 MYR - 800,000 MYR depending on individual covered and circumstances	Accident cover only - to a maximum of 25,000 MYR	Accident cover only - to a maximum of 20,000 MYR
Emergency evacuation or repatriation of remains in the event of death	Unlimited	Unlimited	150,000 MYR	100,000 MYR
Travel cancellation or curtailment	Actual cost	50,000 MYR	Maximum claim 2,000 MYR	Maximum claim 1,500 MYR
Personal liability	1.5 million MYR	1 million MYR	500,000 MYR	250,000 MYR
Golf benefits (extra fees may apply)	Available	Not covered	Available	Not covered

Chubb travel insurance travel-related coverage

Travel inconvenience cover is available on all packages, but the type of claims you can submit can depend on the package you pick. Here are some headlines.

	International - First	International - Executive	Domestic - First	Domestic - Executive
Lost luggage (individual item limits may also apply)	Maximum claim 7,500 MYR	Maximum claim 5,000 MYR	Maximum claim 1,000 MYR	Maximum claim 2,000 MYR
Luggage delay (maximum claims per family also apply)	Maximum claim 1,000 MYR	Maximum claim 800 MYR	Maximum claim 1,000 MYR	Maximum claim 600 MYR
Loss of personal money	750 MYR	750 MYR	Not covered	Not covered
Travel cancellation or curtailment	Actual cost	50,000 MYR	Maximum claim 2,000 MYR	Maximum claim 1,500 MYR
Personal liability	1.5 million MYR	1 million MYR	500,000 MYR	250,000 MYR
Golf benefits (extra fees may apply)	Available	Not covered	Available	Not covered

Other cover items can include:

• Travel delay
• Missed connection or departure
• Travel overbooked or rerouted
• Home inconvenience allowance
• Pet care
• Unexpected phone charges

Chubb Travel Insurance price

The cost of your travel insurance depends on where you’re going, who is being insured and which package you select. Policies may be split into zones of cover - so for example, Chubb travel insurance zone 1 is the cheapest, while zone 3 is the most expensive.

To give a quick example, for an individual adult buying a single trip policy, you may get quotes like these, depending on the package you pick and which zone you’re headed to:

• Trip of 1 - 5 days: 45 MYR - 118 MYR
• Trip of 6 - 10 days: 65 MYR - 171 MYR
• Trip of 11 - 15 days: 87 MYR - 230 MYR
• Trip of 16 - 20 days: 99 MYR - 259 MYR
• Trip of 21 - 31 days: 119 MYR - 312 MYR
• Trip of 32 - 38 days: 161 MYR - 422 MYR

Add-ons for Chubb insurance plans

If you have international travel insurance with Chubb you can also elect to add on a cruise package. This covers things like tour cancellations or cruise rerouting. Other add ons include golf and covid cover. Fees apply.

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Making a Chubb Travel Insurance claim

If you have an emergency while you’re travelling you can call Chubb for support. If you need immediate help they may be able to connect you with the people you need - and they can also tell you what paperwork you have to get to support a later insurance claim. Once you have everything to hand and you’re ready to make a claim⁴:

1. Gather the required supporting documents for your claim
2. Download and complete your claims form
3. Email your documents and claim to Chubb (details below)

You must complete this process within 30 days of incurring a loss. There’s an outline online of the documents required based on different claim types. Bear in mind that these vary a lot - so you might have to supply a medical report and supporting invoices for a medical claim, or a police report if you have items stolen, for example.

Chubb contact details

To contact Chubb Malaysia you’ve got the following options:

Phone (general queries)	1800 88 2846
Phone (emergency)	(+603) 7628 3703
Email (general queries)	travel.my@chubb.com
Email for claim assistance	A&HClaimsConnect.MY@chubb.com

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Sources:

1. Chubb travel insurance Malaysia
2. Pricing/fees: Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up to date pricing and fee information
3. Chubb travel insurance brochure
4. Chubb Malaysia claims