Allianz Travel Insurance Malaysia Review - A guide on price, coverage, eligibility, and how to make claims

Travel insurance can make all the difference if you have an emergency overseas, or when travelling locally, allowing you to get medical support, reclaim losses and seek emergency advice. Allianz travel insurance¹ Malaysia is available on a single trip or annual basis, domestically and internationally, with some different plan options you can pick from. This Allianz travel insurance review works through the different Allianz group travel insurance options to help you pick.

We’ll also touch on how you can safeguard against high foreign transaction and conversion fees with Wise, so you can spend and withdraw overseas with low fees and the mid-market rate².

Table of contents
What is Allianz Travel Insurance? Types of Allianz insurance packages available Allianz travel insurance coverage How to make an Allianz Travel Insurance claim Safeguard yourself against high currency conversion fees with Wise

What is Allianz Travel Insurance Malaysia?

Allianz offers a very broad range of life, health and savings insurance, as well as home, motor and travel insurance. When it comes to travel, Allianz has some flexible options covering both health and medical emergencies, and travel inconveniences. You’ll be able to pick the level of cover you prefer as some packages have higher limits for medical care and emergency support. However, it’s good to know that Allianz travel insurance covid cover is included as standard in some packages.

This guide walks through some of the things to think about if you’re considering Allianz travel insurance in Malaysia including cover options, eligibility and costs.

Allianz Travel Insurance eligibility

Different travel insurance plans have their own rules and requirements, including about who is eligible to be covered. You’ll need to carefully review the plan you pick to make sure it’s suitable for you. Basic requirements for Allianz travel insurance eligibility include:

• You must be a Malaysian citizen, or Permanent Resident, or you must be legally residing in Malaysia in some other way - for example with an Employment Pass or Student Pass
• Individual cover is available for people from 18 to 70
• Senior citizen cover is available for people aged from 71 to 80
• Child plans cover children from 30 days old to 17 years
• Family cover can include one spouse, and unemployed and unmarried children from 30 days old to 24 years

Other eligibility rules apply, which you can read about in the Allianz travel care travel insurance PDS³ or the Allianz travel easy travel insurance PDS⁴ - or reach out to the Allianz team for more advice.

Types of Allianz insurance packages available

Broadly speaking you can select from 2 different insurance options: Allianz travel care travel insurance, and Allianz travel easy travel insurance. Both are available on an annual plan or a single trip basis, which might cover domestic travel, travel within Asia or worldwide travel - or a combination of different destinations. You can also opt to have individual cover or add family members to a single plan.

Allianz Travel Easy can only be purchased online, while you can get Travel Care cover through an authorised Allianz agent.

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Allianz Travel Insurance plans

The exact cover you get from Allianz will depend on a number of factors including the policy you buy, where in the world you’re going and the age of people being insured. The key products are the Allianz Travel Easy and Travel Care policies, which are both available on a single trip or annual basis, locally or internationally, and can cover different individuals and groups based on your requirements.

To get an overview of the policy, you could take out with Allianz you’ll need to get a personal quote based on your situation - but to give a flavour we’ve highlighted annual plans and limits for a couple of key products. Bear in mind other limits may apply, and other types of cover may be available.

Allianz travel insurance medical coverage

The basic cover options from travel insurance can be split into medical and emergency care, and travel inconvenience cover. The two packages from Allianz offer quite different cover for medical and emergency use - but often you’ll find that the travel inconvenience cover is quite similar. This means you can pick the package you prefer based on your preferred cover.

Here are some of the key cover levels for 2 example scenarios, for medical and emergency use:

	Allianz Travel Easy (annual, overseas, adult)	Allianz Travel Care (annual, overseas, adult)
Personal accident - death or disablement	200,000 MYR	500,000 MYR
Accident and illness - overall limit	To a maximum of 200,000 MYR	To a maximum of 350,000 MYR
Emergency evacuation	To a maximum of 1 million MYR	To a maximum of 10 million MYR
Travel cancellation	Maximum claim 25,000 MYR	Maximum claim 25,000 MYR

Allianz travel insurance travel-related coverage

Travel support offered by the 2 different packages can be set at a fairly similar level, although it’s still worth getting a quote for features and fees of each package based on your unique situation, if you’re not sure which to get. Here are some of the key cover areas looking at travel and travel inconveniences - other items may also be covered, and there may be additional limits above those listed here.

	Allianz Travel Easy (annual, overseas, adult)	Allianz Travel Care (annual, overseas, adult)
Lost luggage	Maximum claim 5000 MYR	Maximum claim 5000 MYR
Luggage delay	Maximum claim 800 MYR	Maximum claim 800 MYR
Loss of travel documents	Maximum claim 5000 MYR	Maximum claim 5000 MYR
Travel cancellation	Maximum claim 25,000 MYR	Maximum claim 25,000 MYR

Allianz Travel Insurance price

The price you pay for travel insurance with Allianz or any other provider can vary a lot based on the package you prefer, your destination and who is being covered.

To give a quick example, for the Travel Easy package, on a worldwide basis, for an individual adult you may get quotes like these:

• Trip of 1 - 5 days: 100 MYR
• Trip of 6 - 10 days: 135 MYR
• Trip of 11 - 15 days: 180 MYR
• Trip of 16 - 22 days: 250 MYR
• Annual plan: 450 MYR

Add-ons for Allianz insurance plans

You can add on several different packages for additional sports if you’ll be taking part in any higher risk or adventurous activities while you’re away from home. Not all add-on packages are available to all customers - but all the details and extra premiums are available in the various package product disclosure sheets.

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Making an Allianz Travel Insurance claim

You’ll need to gather some important documents to support any Allianz travel insurance claim you need to make. Documents vary a lot depending on your situation, but could be a medical report and supporting invoices for a medical claim, or a police report if you have items stolen, for example.

There are comprehensive lists of the type of documents needed on the Allianz website, and you can also call the Allianz helpline for advice - we’ll look at your options to contact Allianz next.

Once you have gathered your supporting paperwork, the outline of the Allianz claims process is as follows⁵:

1. Submit your claim with supporting documents to an Allianz branch
2. Allianz will process your claim in 7 days
3. If more information is needed Allianz will get in touch to discuss your claim
4. If your claim is approved, you will get a payout in 7 days

Allianz contact details

In an emergency you can contact Allianz 24 hours a day on:

• +603 7628 3919
• +603 7965 3919

For non-emergency situations, you’re advised to use the online contact form to detail your questions, and a member of the Allianz team can get back to you by phone or email. If you'd prefer you can also email on customer.service@allianz.com.my.

Safeguard yourself against high foreign transaction and currency conversion fees with Wise

Travel insurance is one smart way to make sure your trip can go ahead without any unplanned problems. Wise is another. Open a Wise account and get the Wise card for seamless international spending and withdrawals - and you could save money, too.

Wise cards are linked to a digital account which lets you add money in ringgit and spend around the world with the mid-market rate and low, transparent fees. Manage your card and your account in the Wise app, to freeze and unfreeze your card, get instant transaction reports and add more money if you need to. Plus, for those times only cash will do, Wise offers up to two free overseas ATM withdrawals every month so you’ll always have the currency you need in your wallet, wherever you are.

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Sources:

1. Allianz travel insurance Malaysia
2. Pricing/fees: Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up to date pricing and fee information
3. Allianz travel care travel insurance PDS
4. Allianz travel easy travel insurance PDS
5. Allianz - how to make a claim