VAT refund in Europe: A complete guide to tax-free shopping in Europe for tourists
Many travellers miss out on the opportunity to claim back VAT refund. Dive into this guide and discover how to maximise your VAT tax refund in Europe.
Have an overseas holiday planned? Whether you’re jetting off for a week in the sun or a longer adventure, you’ll have a few key things to get sorted.
Along with packing your suitcase, you’ll need to check if you can use your UK debit card abroad without charges, and find out if your mobile network allows international roaming.
In this guide, we’ll be focusing on VOXI and its international data roaming policy for UK users. We’ll run through where in the world you can use your VOXI device to get online, along with any data roaming charges you need to know about.
And while you’re making your pre-travel preparations, make sure you check out the Wise card from the money services provider Wise. It could save you money on holiday spending, letting you pay and withdraw cash like a local in 150+ countries - and all for low fees* and great mid-market exchange rates.
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VOXI is a mobile network owned by Vodafone, and it uses Vodafone’s network too. But unlike Vodafone which offers lots of products and services including broadband and laptops, VOXI focuses on just phones and SIM-only deals.
VOXI offers a range of pay monthly and SIM-only plans for UK customers, along with the latest smartphones. You can also activate your SIM card on the VOXI website.
VOXI does allow international roaming. This means that if you’re a VOXI customer, you’ll be able to use your phone to get online and make calls when you’re outside the UK.
However, there could be charges depending where you’re travelling. In some destinations, you can use your UK allowance of data, calls and texts.
But in others, you’ll need to buy a roaming pass or package from VOXI before you travel. Each covers a set number of destinations. If your destination isn’t covered, you’ll either need to cough up for data roaming charges (usually priced per MB of data used) or turn off roaming altogether.
We’ll look at VOXI international roaming charges in more detail shortly.
VOXI customers should be able to use their devices in a wide range of countries worldwide, although there are some exceptions. Most of Europe is covered, along with 70+ other countries including:¹
You can check the full list of roaming destinations over on the VOXI website.
There are some specifics you need to know about certain destinations though. We’ll run through these next.
If you’re going to Europe, you’ll need to buy a VOXI European Roaming Pass. These are available in various durations to suit your trip:²
All options give you either 20GB of data or your inclusive plan data, whichever is less. You’ll also get unlimited texts and minutes.²
The pass activates as soon as you buy it, so it’s worth waiting until the day of your flight to order it.
There are some European destinations where you don’t need a European Roaming Pass. If you’re going to Iceland, Norway, the Isle of Man or the Republic of Ireland, you can use your inclusive UK data, minutes and texts allowance just like you would at home.³
📚 Read more: 7 best UK-issued prepaid travel cards for Europe |
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For trips to the US, you’ll need a VOXI Global Roaming Extras pass. This is for destinations outside of the Europe Zone, and covers the US along with 70+ other countries.¹
You choose one of the following:¹
Pass duration | Price | Included |
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8 days | £15 | 100 minutes 100 texts 2GB data |
15 days | £25 | 200 minutes 200 texts 4GB data |
Like with the other roaming pass, the Global Roaming Extras pass activates right away once purchased.
If it isn’t right for you, another option is to look into getting a US SIM card instead.
📚 Read more: 7 best UK-issued prepaid travel cards for the US |
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Turkey isn’t covered under the VOXI European Roaming Pass. This means you’ll need to shell out for the Global Roaming Extras pass¹ if you’re planning to soak up the sun in Turkey and want to use your phone there.
📚 Read more: 7 best UK-issued prepaid travel cards for Turkey |
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Here’s a roundup of the cost of VOXI international roaming passes we’ve covered so far:
International roaming pass | Cost |
---|---|
European Roaming Pass² | 1 day - £2.25 2 days - £4 8 days - £10 15 days - £15 |
Global Roaming Extras pass¹ | 8 days - £15 15 days - £25 |
If you don’t buy one of VOXI’s international roaming passes, you’re likely to be charged for using data abroad - and for calls and messages too.
The charges vary depending on the destination, which VOXI groups into different world zones.
But you could be paying between:⁴
There’s also a flat fee of £0.66 per picture or video message (MMS),⁴ so those are best avoided.
You can see the full list of VOXI roaming charges here.
And there you have it - a handy at-a-glance guide to VOXI international data roaming. We’ve looked at network coverage, data roaming charges and the different passes you can buy from VOXI depending on your destination.
It’s a shame that it costs you to use your phone overseas, but VOXI is far from the only network charging for international roaming. With the right roaming pass, you can get online, call and text without worrying about racking up high charges.
After reading this, you should be all set to start planning your trip. Wherever you’re heading to, just don’t forget to pop your Wise card in your travel wallet. It could save you a bundle when spending abroad.
Sources used for this article:
Sources checked on 9-Nov-2023.
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
Many travellers miss out on the opportunity to claim back VAT refund. Dive into this guide and discover how to maximise your VAT tax refund in Europe.
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