Important addresses and contact numbers for Ukrainians in Slovakia
Emergency numbers
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Arrival in Slovakia
Slovakia has opened the border for all the Ukrainians nationals coming from Ukraine who are seeking humanitarian aid. It’s possible to enter without paperwork, although you might request for asylum or humanitarian aid.
If you have paperwork and cross the border under the visa free scheme you have several choices to extend your stay in Slovakia:
- Apply for temporary or permanent residence through regular channels
- Apply for temporary refuge (specifically applied to those fleeing the war in Ukraine)
- Apply for international protection (asylum - upon arrival)
Applying for residence through regular channels is usually achieved by having family or employment in Slovakia. However, the temporary refuge option is available to all Ukrainian citizens and their family members.
If you apply for temporary refuge you’ll be entitled to healthcare and accommodation if you need it. Application for temporary refuge can be made at the border or at a Foreign Police Department at your destination in Slovakia.
If you don’t have an alternative place to stay arranged you’ll be accommodated at the asylum camp at Humenne.
Applying for international protection is a more complex process, and you’re advised to seek legal advice and support if you decide to pursue this route. Organisations which may be able to help include:
Human Rights League
Address: Račianska 80, Bratislava
Phone: + 421 918 366 968
e-mail: ukrajina@hrl.sk
Slovak Humanitarian Council
Address: Budyšínska 1, Bratislava, 831 03
Phone:+421 51 70 81 777
e-mail: shr@shr.sk
Here are some other useful resources:
- Slovak Republic Government - webpage for Ukrainian refugees
- Ministry of the Interior of the Slovak Republic - including specific information for Ukrainian refugees
- Help Ukraine - for accommodation and practical support
- Taylor Wessing - international law firm which has a list of links and information for Ukrainian refugees arriving in Slovakia
- Help to Ukraine - offering accommodation, Supported by the Ministry of Transport and Construction
- Ukraine Slovakia - This website is an initiative of the Human Rights League and Mareena and is regularly updated according to information from Slovak state institutions
Hospitals
Once you arrive in Slovakia you’ll be guided to find the medical help and support you need by local authorities. Here are a few hospitals in key locations:
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Borders
The Ukrainian State Border Guard website gives details of the border crossing points with Slovakia, including the types of traffic allowed to cross, and whether the crossing is fully open.
There’s an estimate of the wait times to cross the borders available here although it’s worth noting that delays are reported to be long, and may exceed the times shown online.
At the borders there are non governmental organisations and volunteers working alongside police and officials to help support new arrivals. However, it’s important to have adequate food and water if possible, to manage a long wait.
You can also access the Ukrainian State Border Guard interactive map of border crossing points to learn more.
| Border point (Ukrainian side) | Border point (Slovakian side) | Transportation types |
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| Uzhorod | Vyšné Nemecké | Crossing allowed by car and on foot |
| Mali Selmentsi | Velyki Slemence | Crossing allowed on foot |
Transport
- From the border crossing Vyšné Nemecké there is a free shuttle bus to the railway station to Košice and Michalovce
- Transport on all trains in Slovakia is free for Ukrainian refugees upon presentation of ID
- Transport on buses in Bratislava is also free - local information is available upon arrival in Bratislava
- Wizz Air is offering free short haul flights for Ukrainian refugees.
Ukrainian Embassy in Slovakia
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