We’ve removed the fee to hold large amounts of euros
On 1st August, we removed the fee to hold larger amounts of euros in your Wise account. Why did we charge this fee? Until recently, the European Central Bank...
Temporary changes to our guaranteed rates for sending money
- Send money from your Wise currency balance to make sure your recipient gets the exact amount.
- Use Wise balances when you send money to make sure your recipient gets the exact amount.
Exchange rates are volatile right now, making it more expensive for us to move money between currencies. So we can keep our service low-cost, we’re currently not offering a guaranteed exchange rate for transfers in some currencies.
You can use balances in your Wise account instead to send an exact amount to your recipient.
As soon as markets stabilise, we'll offer guaranteed rates again. But for now, you’ll get the live exchange rate for some currencies if you fund a transfer from another bank account. Your recipient might get a different amount, because rates change so quickly. You’ll see a warning message if your transfer’s affected.
To send an exact amount, you can use Wise currency balances.
Here’s how. We’ll use a EUR to GBP example.
- If you haven’t already, open a Wise balance in both the currency you have (EUR) and the currency you want to send (GBP)
- Add EUR to your EUR balance
- Convert that money to GBP
- Then, you can send the exact amount straight from your Wise GBP balance to your recipient in the right currency
For transfers using the following currencies we’re currently giving the live exchange rate instead of a guaranteed rate when you are sending to or from: **ALL CURRENCIES **
We'll be updating this list, in case we're adding more currencies. Always check your Wise interface to see if you’re getting a live or a guaranteed rate for your transfer.
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
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