Metro Remittance Japan: Fees and exchange rates explained

Yumiko Kijima

Metro Remittance Japan, a subsidiary of Metrobank Philippines, assists those with Metrobank accounts in remitting yen from Japan to the Philippines. This guide will explain the costs and exchange rates when using Metro Remittance Japan. We’ll also take a look at Wise, a cheap and convenient option to send money abroad from Japan.

Metro Remittance Transfers: A Cost Example

We’ll look at the example of sending 100,000 JPY (including transfer fees) from Japan to a PHP account in the Philippines.

Metro Remittance Wise
Transfer fee ¹⁺² 750 JPY - 1,500 JPY 101 JPY + 0.76%
Exchange rate Rate with a possible markup (1 JPY = 0.4575 PHP) Mid-market rate (1 JPY = 0.4601 PHP)
Total cost ¹⁺³ 1,200 JPY + markup within the exchange rate offered 864 JPY
Recipient gets ³ 45,201 PHP 45,616.93 PHP Send money

(Research done October 20, 2020, at 22:27 (GMT+3))

When sending money abroad, you always need to take into account a possible markup within banks or providers' exchange rates.

Unlike many providers, Wise uses the mid-market rate without any markup and charges only an upfront small fee.

In the example above, your recipient gets more in their PHP account when you transfer 100,000 JPY (including transfer fees) with Wise.

Start saving with Wise🚀

Understand Metro Remittance’s exchange rate - watch out for markups

It’s important to note markups in the exchange rate when banks convert currencies. Banks and other services usually mark up the rate when making international transfers for customers. Thus, there are ‘hidden fees’ in the exchange rates when transferring money abroad.

Metrobank Remittance Japan usually updates their exchange rate daily at 10:30AM JST on their website⁴. Before sending money with Metro Remittance, compare their rate against the mid-market rate - the ‘real’ rate - that you can find on Google or any online currency converter.

Check 'real' exchange rate now🔍

Metro Remittance’s transfer fees

Depending on how much money you send to the Philippines using Metro Remittance, there will be different charges on the transfer fee.¹

Remittance Amount Charge
1 ~ 30,000 yen 750 yen
30,001 ~ 50,000 yen 950 yen
50,001 ~ 100,000 yen 1,200 yen
100,001 ~ 1,000,000 yen 1,500 yen

If you send money to Nepal, Metro Remittance charges fees below¹:

Remittance Amount Charge
1 ~ 200,000 yen 1,000 yen
200,001 ~ 400,000 yen 1,500 yen
400,001 ~ 1,000,000 yen 2,500 yen

Transfer limit

Other important things to note is that there are upper limits to how much money, and how many times you can transfer in a certain period of time.⁵

Transfer limit
Per Transaction 1,000,000 yen
Per Month 3,500,000 yen
Per Year 6,000,000 yen
Transactions Per Month 8 Transactions

A cheap and transparent alternative: Wise

Sending money without ‘hidden fees’ in exchange rates

With Wise, you can send money abroad with the mid-market rate without any markup. You can clearly see how much you’re paying, unlike most banks and providers.


The transfer fees change according to the amount of money transferred, and can be as cheap as 177 JPY in a case of sending 10,000 JPY to a PHP account in the Philippines, for instance.

To send money with Wise,

  1. Create a free account
  2. Choose an amount to send
  3. Add recipient’s bank details
  4. Verify your identity
  5. Pay for your transfer by bank transfer or debit/credit card

You can track your transfer in your account and your recipient will also be notified when a transfer reaches them.

Even when banks and other providers seem to offer cheaper fees than Wise, double-check their exchange rates, too, as they may markup their rates.

Send money with 'real' rate💡

Receiving money for free, like a local does

Do you regularly receive money from abroad to Japan? You can receive money for free to a Wise multi-currency account from the UK, US, Australia, New Zealand, and Europe just as if you had a local bank account in those countries. You can hold your money in 50+ currencies and switch it using the mid-market rate whenever you want to.

  • Manage 50+ currencies
  • Get local bank account details for UK, US, Europe, Australia, New Zealand, Hungary
  • Send money to 80+ countries without ‘hidden fees’ in exchange rates

More about multi-currency account👀

How to send money abroad from Japan with Metro Remittance

There are four ways to send money abroad from Japan using Metro Remittance.⁵

First, you will have to register as a remitter. Through their Easy Online Registration service, you will have to provide your Residence Card if you are a foreigner, or any passport if you are a Japanese national. Afterwards, you can receive your confirmation by post mail. ⁵

Online bank transfer

  • Check your dedicated account assignment. It should be noted on the back of each Members’ card issued to you.
  • Go to your Japan post bank ATM and choose ご送金 (Remittance). Choose 他行口座へのご送金, (Remittance to Other Banks). Click 次へ (Next) and put in your ATM card or Bank passbook, and input your PIN number.
  • Choose 三井住友銀行 (Mitsui Sumitomo Bank). Search for リ (Ri) and choose リンドウ (Rindou) branch. Choose 普通預金 (Regular savings).
  • Input the dedicated account number, and the total amount, and confirm your telephone number.
  • A step by step guide in Tagalog is here.

Postal payment card

  • A postal payment card (yucho-card) shall be issued to each remittance beneficiary and can be used at any Japan post (yucho) bank counter or ATM.
  • Please note the transaction fees to include in your remittance amount.
  • A step by step guide (in Tagalog) is here.
  • Please note that the transaction costs vary based on time and amount. The maximum is 100,000 JPY through postal bank ATM.
Transfer Amount Via ATM Via Counter
1 ~ 49,999 JPY 123 JPY 216 JPY
50,000 ~ Max Amount 339 JPY 432 JPY

Over the counter

  • The Metro Remittance Japan Office location is located in Yokohama, and is open Sunday to Friday from 9AM to 5:00 PM (except holidays).

  • Location:
    Kitasaiwai GM21 Building 8F
    2-4-3 Kitasaiwai, Nishi-ku, Yokohama-shi
    Kanagawa-ken 220-0004 Japan
    TEL : 045-324-2430
    FAX : 045-324-2431
    Softbank Mobile : 080-7951-8008

  • With a valid ID, you can send money immediately after filling the application form.

Authorised agents

  • There are agents who can assist you in remitting your money, with locations in Kanto, Chubu, Chugoku, and Kyushu (a list of agents can be found on the Metro Remittance website)
  • However, authorized agents have slightly higher charges compared to the Metro Remittance charges.¹

Information you need to send money abroad with Metro Remittance

  • Beneficiary Name, Address, Account number, Bank name
  • You may need to bring an ID card and other documentation such as a copy of passbook, taxation certificate, and certificate of income may be required to verify source of funds and purpose of remittance.

Contact Metro Remittance Japan

If you need help, you can reach out to Metro Remittance Japan through their online contact form.

Customers can arrange Metro remittance international payments through Japan post bank’s ATM, counter, or the registered agents.

Before you decide how to set up your international transfer, make sure to note the transaction costs and transfer fees. Compare the overall costs of your transfer against a modern alternative like Wise.

Create a free account🚀

Wise for sending money


  1. Metro Remittance Japan - Reasonable charge
  2. Wise fees
  3. Wise - A cheaper, faster way to send money abroad
  4. Metro Remittance Japan - Exchange rate
  5. Metro Remittance Japan - Easy sending money

Checked on October 20, 2020

*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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