Namely Review - The Best Choice for Your Business?

Panna Kemenes

Namely is a leading provider of human resources (HR) software and managed services, which include payroll functionality. Intuitive and reliable payroll software solutions are key for any small business.

If you're looking for a new payroll solution, or to switch from your current provider, this Namely review will help you need to decide whether Namely is a suitable option.

BatchTransfer payroll

Methodology: The team of dedicated content experts at Wise research each provider thoroughly, uncovering the key features, fees, and pros and cons to watch out for. This is then collected into an easily digestible format, to save you time and hassle when looking into a provider.

Namely Review : Quick Overview

Key features
  • Cloud-based integrated HR platform with payroll, recruitment, time management, benefits administration and compliance features.
  • Support for US and international payroll processing
  • Managed payroll services option
  • Employee self-service and expense management portal
  • User-friendly interface
Main fees¹
  • Prices start at $9 per employee per month
Great for
  • Small businesses that need a full-service HR solution and businesses aiming to simplify their payroll processes
G2 rating²
  • 3.9 out of 5

Namely: Key Features

Namely is a cloud-based HR software platform that is designed to help businesses manage their administrative tasks efficiently. It provides a single integrated system of record, HR analytics, onboarding, employee self-service and talent management. Users can then add recruiting, payroll, time & attendance, benefits administration, insurance expertise and compliance tools.³

The payroll management function allows companies to handle employee payments, bonuses and taxes as well as tax compliance and filing. It provides support for US and global payroll. Features include unlimited on and off cycle payrolls, quarterly and year-end reporting, and electronic payslips.

The Payroll Dashboard provides a quick view of all the important information payroll administrators need. It provides a simple three-step process to complete payroll processing accurately and on time.

An employee self-service portal allows employees to enter their working hours from a desktop, kiosk, mobile app, biometric clock, and so on, and to track expenses. Users can access comprehensive employee profiles, where they can schedule time off, access pay stubs and update their personal information.

Namely also provides managed payroll services, allocating a dedicated payroll specialist to process your payrolls, set up new state tax IDs, import pay data, and more. This saves time on importing employee hours, entering payroll adjustments, verifying wages and employment, or managing system configurations.

Namely can handle all your wage garnishment administration, tax notice assistance, and payroll audits.

🔍 Read on for more:

Ease of Use

Namely offers a user-friendly and intuitive interface that brings together all HR and payroll information in one place, including documents, benefits, employment, salary, and paid time off, whereas other companies can have multiple systems to do this.

Positive Namely reviews on G2 state that the ease of use from the reporting to the various modules helps companies streamline their HR services and focus on non-administrative functions. It provides a smooth employee onboarding process for payroll and helps businesses to stay compliant with regulations.⁴

Some negative Namely reviews from Trustpilot mention limited ability to contact customer support other than through the client portal. Other reviews mention the need to complete numerous steps and submit many documents to make changes.⁵

Customer Service

Namely provides limited customer support. It has an online help center on its website, otherwise clients must submit a case through their dashboard and wait for it to be assigned to an agent and receive an answer.⁶

Namely Fees

Namely only offers custom pricing and does not provide transparent pricing on its website. You need to contact the company directly to find out how much you’ll pay for a tailored package based on the modules and services you need. Pricing starts at $9 per employee per month.⁷

💡 Wise Business provides transparent pricing for its international payment services. There are no hidden fees or monthly account charges.

Namely Pros and Cons

BenefitsPossible drawbacks
  • US and global payroll
  • Managed payroll and benefits service
  • Payroll is integrated with HR, benefits management and time tracking on one platform
  • Self-service employee portal
  • Lack of pricing transparency
  • Limited customer support

What are the benefits of Namely?

Namely is designed for small and mid-sized businesses to streamline their payroll and employee administration processes. Its payroll functionality is an add-on to its HR platform, offering companies employee onboarding, analytics, reporting, and tax filing features all in one place along with its HR features.

Namely’s managed payroll service allows companies to hand over their payroll management to a dedicated specialist, freeing up time to focus on the business.

What are the possible drawbacks of Namely?

Reviews of Namely software indicate that it provides limited options to contact its customer support team and can take time to respond to queries raised through its client dashboard.

Namely does not offer transparent, fixed pricing plans, which can make it difficult to compare with competitors’ offerings without contacting the sales team for a quote. Its per module and per-employee pricing means that the cost of a package can change significantly as your business scales.

Namely lacks some features designed for large companies, which may find that competitors provide more cost-effective alternatives.

Namely Alternatives

Patriot

On a budget? Patriot is a budget-friendly solution to your payroll needs, with a basic self-service option. While you’ll have to file your own taxes, it’s certainly worth it if you’re not looking for anything fancy (they’re mantra is “leave no customer behind!). All plans still come with unlimited pay runs and customizable hours and payroll frequencies, making it great for startups wanting easy-to-use software.⁸

If you opt for the full-service option, Patriot will handle all local, state, and federal taxes. They also have a penalty-free guarantee if their representatives make any mistakes.⁸

Conclusion: Is Namely the Best Choice for Your Business?

Namely provides essential payroll functionality, but lacks the features of some of its competitors.

Importantly, Namely doesn’t provide transparent, fixed subscription pricing, so it can be difficult to determine whether it will be appropriate for your budget without contacting the company for a tailored quote. Prices start at $9 per employees per so month, so the cost will add up for companies with a large number of employees.

Ultimately, whether Namely Payroll is a good choice for your business will depend on the payroll functionality you need and whether you require the other features of Namely’s HR platform.

Pay Employees With BatchTransfer

BatchTransfer has an easy-to-use instant payments system that allows you to make multiple payments, for both domestic and international, in one go. Small businesses and enterprises can get access to BatchTransfer with no additional cost after getting a Wise Business account.

BatchTransfer’s core strengths for payroll:

What sets BatchTransfer apart is its commitment to providing the mid-market rate for currency conversions. This means that businesses get a fair and transparent deal when making international payments.

Another perk of using BatchTransfer for international payroll is its extensive coverage of over countries and currencies! With features like automatic payment scheduling and API integration, small businesses can streamline their payroll process, freeing up valuable time and resources for other important tasks.

  • How can businesses use BatchTransfer for payroll?: Businesses can send up to 1000 payments with a single click with BatchTransfer. US-based business can access BatchTransfer at no extra charge.

  • Connect to your accounting software: You can easily manage and reconcile your mass payments through accounting software integrations such as QuickBooks or Xero.

Start making payments
with BatchTransfer >>

Wise FeaturesPrice
  • Mid-market exchange rate for currency conversions
  • Payments to countries in currencies
  • Delivery estimator, real-time tracking, pay-to-email & more
  • Free to sign up for US business accounts, no monthly fees, no minimum balance requirements.
  • Transparent and competitive rates
  • Free access to API, BatchTransfer, and integrations features.
  • You can also get major currency account details for a one-off fee to receive overseas payments.
Or read the guide on how to open a Wise Business account
About the author:
Image
    Panna is an expert in business finance topics for the US, covering topics from invoicing to international expansion. She creates high-quality reviews on business finance tools and products with the aim to help businesses save time and make informed decisions.

Sources:

¹Namely Pricing and Packages
²Namely Reviews 2024: Details, Pricing, & Features | G2
³Payroll Software - Online Payroll Services & Solutions
Namely Reviews 2024: Details, Pricing, & Features | G2
https://www.g2.com/products/namely/reviews?page=2
Client Care | Namely
Namely Pricing and Packages
Patriot Payroll Software

Sources checked February 2024.


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This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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