Namely Review - The Best Choice for Your Business?

Panna Kemenes

Namely is a leading provider of human resources (HR) software and managed services, which include payroll functionality. Intuitive and reliable payroll software solutions are key for any small business.

If you're looking for a new payroll solution, or to switch from your current provider, this Namely review will help you need to decide whether Namely is a suitable option.

If you need to pay employees or contractors abroad, you may also consider using Wise Business to process the payments. Wise can save you time and money by making international payments at the mid-market rate with transparent fees. A Wise account also integrates with accounting software such as QuickBooks, making it easy to manage your international payroll.


Methodology: The team of dedicated content experts at Wise research each provider thoroughly, uncovering the key features, fees, and pros and cons to watch out for. This is then collected into an easily digestible format, to save you time and hassle when looking into a provider.

Namely Review : Quick Overview

Key features
  • Cloud-based integrated HR platform with payroll, recruitment, time management, benefits administration and compliance features.
  • Support for US and international payroll processing
  • Managed payroll services option
  • Employee self-service and expense management portal
  • User-friendly interface
Main fees¹
  • Prices start at $9 per employee per month
Great for
  • Small businesses that need a full-service HR solution and businesses aiming to simplify their payroll processes
G2 rating²
  • 3.9 out of 5

Namely: Key Features

Namely is a cloud-based HR software platform that is designed to help businesses manage their administrative tasks efficiently. It provides a single integrated system of record, HR analytics, onboarding, employee self-service and talent management. Users can then add recruiting, payroll, time & attendance, benefits administration, insurance expertise and compliance tools.³

The payroll management function allows companies to handle employee payments, bonuses and taxes as well as tax compliance and filing. It provides support for US and global payroll. Features include unlimited on and off cycle payrolls, quarterly and year-end reporting, and electronic payslips.

The Payroll Dashboard provides a quick view of all the important information payroll administrators need. It provides a simple three-step process to complete payroll processing accurately and on time.

An employee self-service portal allows employees to enter their working hours from a desktop, kiosk, mobile app, biometric clock, and so on, and to track expenses. Users can access comprehensive employee profiles, where they can schedule time off, access pay stubs and update their personal information.

Namely also provides managed payroll services, allocating a dedicated payroll specialist to process your payrolls, set up new state tax IDs, import pay data, and more. This saves time on importing employee hours, entering payroll adjustments, verifying wages and employment, or managing system configurations.

Namely can handle all your wage garnishment administration, tax notice assistance, and payroll audits.

🔍 Read on for more:

Ease of Use

Namely offers a user-friendly and intuitive interface that brings together all HR and payroll information in one place, including documents, benefits, employment, salary, and paid time off, whereas other companies can have multiple systems to do this.

Positive Namely reviews on G2 state that the ease of use from the reporting to the various modules helps companies streamline their HR services and focus on non-administrative functions. It provides a smooth employee onboarding process for payroll and helps businesses to stay compliant with regulations.⁴

Some negative Namely reviews from Trustpilot mention limited ability to contact customer support other than through the client portal. Other reviews mention the need to complete numerous steps and submit many documents to make changes.⁵

Customer Service

Namely provides limited customer support. It has an online help center on its website, otherwise clients must submit a case through their dashboard and wait for it to be assigned to an agent and receive an answer.⁶

Namely Fees

Namely only offers custom pricing and does not provide transparent pricing on its website. You need to contact the company directly to find out how much you’ll pay for a tailored package based on the modules and services you need. Pricing starts at $9 per employee per month.⁷

💡 Wise Business provides transparent pricing for its international payment services. There are no hidden fees or monthly account charges.

Namely Pros and Cons

BenefitsPossible drawbacks
  • US and global payroll
  • Managed payroll and benefits service
  • Payroll is integrated with HR, benefits management and time tracking on one platform
  • Self-service employee portal
  • Lack of pricing transparency
  • Limited customer support

What are the benefits of Namely?

Namely is designed for small and mid-sized businesses to streamline their payroll and employee administration processes. Its payroll functionality is an add-on to its HR platform, offering companies employee onboarding, analytics, reporting, and tax filing features all in one place along with its HR features.

Namely’s managed payroll service allows companies to hand over their payroll management to a dedicated specialist, freeing up time to focus on the business.

What are the possible drawbacks of Namely?

Reviews of Namely software indicate that it provides limited options to contact its customer support team and can take time to respond to queries raised through its client dashboard.

Namely does not offer transparent, fixed pricing plans, which can make it difficult to compare with competitors’ offerings without contacting the sales team for a quote. Its per module and per-employee pricing means that the cost of a package can change significantly as your business scales.

Namely lacks some features designed for large companies, which may find that competitors provide more cost-effective alternatives.

Namely Alternatives

ADP Payroll

ADP is well known as a leader in HR and payroll management, having provided services for more than 70 years. It is well suited to complex and expanding businesses that require integrated HR and payroll services. ADP provides payroll processing and tax management, integrations with accounting software, as well as its HR services.

ADP’s RUN platform provides automated payroll and tax filing, and all packages offer onboarding assistance. Like Namely, ADP provides only custom pricing, so you need to contact the company for a quote. ADP offers payroll packages for small businesses through to large companies, with an option to upgrade to its enterprise platform as they scale up.⁸

Conclusion: Is Namely the Best Choice for Your Business?

Namely provides essential payroll functionality, but lacks the features of some of its competitors.

Importantly, Namely doesn’t provide transparent, fixed subscription pricing, so it can be difficult to determine whether it will be appropriate for your budget without contacting the company for a tailored quote. Prices start at $9 per employees per so month, so the cost will add up for companies with a large number of employees.

Ultimately, whether Namely Payroll is a good choice for your business will depend on the payroll functionality you need and whether you require the other features of Namely’s HR platform.

Discover Wise Business: Clear International Payment Pricing with No Monthly Fees

Wise can help you streamline the process of paying employees and contractors, especially if you need to pay them overseas.

Wise is not a bank, but a Money Services Business (MSB) provider and a smart alternative to banks. The Wise Business account is designed with international business in mind, and makes it easy to send, hold, and manage business funds in 40+ currencies. You can get major currency account details for a one-off fee to receive overseas payments like a local. You can also send money to 160+ countries.

Some key features of Wise Business include:

Open a Wise Business account online

Or read the guide on how to open a Wise Business account
About the author:
    Panna is an expert in business finance topics for the US, covering topics from invoicing to international expansion. She creates high-quality reviews on business finance tools and products with the aim to help businesses save time and make informed decisions.


¹Namely Pricing and Packages
²Namely Reviews 2024: Details, Pricing, & Features | G2
³Payroll Software - Online Payroll Services & Solutions
Namely Reviews 2024: Details, Pricing, & Features | G2
Client Care | Namely
Namely Pricing and Packages
Payroll Services Made Easy | ADP

Sources checked February 2024.

*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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