Business International business

Hyperwallet Review: Overview | Features | Prices (2024)

Mike Renaldi

29.02.24

Read time 3 minutes

Hyperwallet is a global payout platform run by PayPal, where any organization can send mass payments to freelancers, sellers, contractors, and other types of payees across the world.

If you’re wondering whether Hyperwallet and its capabilities are the right fit for your business, we’re about to cover the features and fees. You'll also learn about how Wise Business could be a good alternative for your company.

Looking to send global mass payouts efficiently and without the hidden fees?

Get a Wise Business account >>

Trustpilot: 4.2/5 average rating - Great⁹
Over 300k businesses use Wise every quarter
No minimum balance required and no monthly fees

Hyperwallet Review: Quick Overview

With the help of PayPal’s payout capabilities, Hyperwallet is a tailored payout platform that has the capabilities to meet the needs of any unique payout use case. It provides a simple way for businesses of all types and sizes to send mass payouts, no matter where the receiver is located.

Overview	Description
Key features	Send payouts in 24 currencies to 115 countries.¹ Pay using just an email, phone number, or payee ID. 9 different payout methods, such as prepaid cards and other banked and unbanked methods for large enterprises.² Multi-currency payouts. Compliance controls to navigate global payment regulations. Embedded Payout Experience pay portal. Payment tracking technology.
Main fees	Withdrawal fees: ³ Credit cards – $1.75 Debit cards – $2.5 Bank transfers – $3
Great for	Small and medium-sized businesses, large enterprises, and marketplaces and platforms looking to make payouts locally and internationally.
Trustpilot rating	1.4 out of 5 stars from 81 reviews.

Hyperwallet Review: What is it? Key Features

Hyperwallet aims to provide a convenient payout experience for both the organization and the payee by offering a variety of integrations through a full-stack approach.

Small and medium-sized businesses can use a PayPal business account to hold and fund payouts in 24 currencies and send payouts using PayPal and Venmo.

Large enterprises and marketplaces can use 9 different methods (PayPal, Venmo, bank account, direct-to-debit, prepaid card, virtual card, egift card, cash pickup, and paper check) to pay, as well as implement multiple payout programs.⁵ There are also added features such as detailed reporting, tax reporting, and multilingual payee support.

Ease of Use

Hyperwallet makes use of a range of digital transfer methods that are fast, convenient, and suited to what payees want. Businesses can send up to 5000 payments at once using PayPal’s API or by uploading a file through Payouts Web.⁶As the platform ensures compliance with international regulations, businesses and marketplaces won’t have to worry about any oversight.

Positive reviews on Trustpilot mention the efficiency and speed of the services, but negative reviews mention having a lack of confidence in the service and issues with customer service. There are also complaints about fees and the verification process.

Wise Mass Payouts

What are Mass Payouts with Wise Business?
Wise offers two kinds of mass payouts, which includes batch payments and the Wise API
Batch payments offer the chance to send up to 1000 invoices in a single click
The Wise API gives businesses the chance to automate and schedule mass payments
One thing that separates Wise in mass payouts is that these features come free with your business account
Most importantly, if you're sending international mass payouts, then Wise could help. We offer the mid-market exchange and transparent costs, which has attracted over 16 million users to hold, receive, and send money with Wise and save along the way

It can be tough to send money overseas. Here's an example of how Wise Business helps you break it down:

Hyperwallet Fees (vs. Wise Business)

Hyperwallet doesn’t publicly list its fees for making payments or its international exchange rate, but there is an account fee of $3 USD/month if you don’t withdraw funds within 90 days of receiving them.

It's important to note that these fee listings are estimations. You will need to get in touch with Hyperwallet to understand this further:

Sending money to your local bank $3
Direct to card transfer $1.75 (credit card), $2.50 (debit card)
Receiving money through local bank transfer $1 - $3
Receiving wire transfer $3 - $20
Receiving through PayPal $1
Cash pickup Western Union ($20), MoneyGram ($8)

Feature/Fee	Wise Business
Trustpilot Rating	200,000+ reviews - 4.2 - Great
Hold Currencies	Free (+40 currencies)
Send Money	From 0.43%
Receive Money	Free after one-time 31 USD fee in GBP, USD, EUR, CAD, AUD, JPY, and more (non-wire), Wire payments: Flat fee of 4.14 USD and 10 for CAD swift payments
Debit Cards	5 USD (one-time fee)
Expense Management	Free
Bill Pay Feature	Free
Accounting Integrations	Free
Interest Feature	Yes⁹

Want to make mass payouts at easily and at low cost?

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What are the benefits of Hyperwallet?

The main benefits of Hyperwallet include its diverse payout methods, customization, global reach, and security features. As a PayPal product, users can feel safe using the platform knowing that it’s backed by PayPal’s robust security and privacy features. With the array of payout options, businesses can easily pay multiple payees at once in their preferred method in an efficient and easy manner.

By separating businesses by size and having a designated offering for marketplaces, each type of company can tailor their payout solutions to their needs. Smaller businesses also have the chance to expand globally, and larger ones have the power to track their earnings and manage their payout preferences whenever they need to.

What are the disadvantages of Hyperwallet?

But despite the many benefits, Hyperwallet also faces many points of criticism, especially regarding its user-friendliness. Although the platform is considered very feature-rich, it can be overwhelming and non-intuitive, especially for beginners. Even as a platform designed for payments, Hyperwallet doesn’t detail their fee structure, which makes it difficult for potential users to decide whether the platform suits their needs but also their budget.

Another drawback is their slow customer support and lengthy setup process, which could both cause delays for important payments. As it’s also set up for US taxes, it’s not the most international-friendly platform, although touted as a global payout platform.

Sources:

1 - Hyperwallet - Business Payouts
2 - Hyperwallet - Make Payments
4 - Hyperwallet Trustpilot
5 - Hyperwallet - Transfer Method Comparison
6 - Hyperwallet - Business Payouts
8 - Tipalti - Payoneer vs. Hyperwallet
9 - Wise Trustpilot

*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.