Chase Bank review: Who is Chase Bank best for?

Impressively, Chase Bank has been in operation since 1799. These days, this multinational financial institution offers a broad range of products and services to consumer and commercial clients.

If you’re thinking of opening any of the range of Chase accounts available, you need this guide. Use this Chase Bank review to get a picture of how Chase performs for checking accounts, savings accounts and customer service.

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Chase Checking Account reviews

Let’s kick off with a Chase checking review. As you’d expect from a global giant, Chase has a broad range of checking account options which are designed to suit different customer needs. You’ll find checking accounts including:¹

• Chase Total Checking
• Chase Secure Banking
• Chase Premier Plus Checking
• Chase College Checking
• Chase Sapphire Checking
• Chase Private Client Checking

Here’s a quick overview of the fees, APY and key features for these accounts. Check out the full details and product information - including other fees - online.

Chase Savings Account reviews

If you want to grow your money but are not keen on locking it away in a fixed term account, these Chase Savings Account options may suit you. Use Autosave from your Chase checking account to grow your balance more quickly. Here are the key accounts to consider:³

• Chase Savings
• Chase Premier Savings
• Chase Private Client Savings

Chase CD

CD - Certificate of Deposit - accounts require you to surrender your deposit for a fixed period of time, in exchange for a better rate of interest. If you need to get your money back before the end of the term, you may lose out on interest and be charged penalty fees.

Chase CD accounts are not offered across all locations - so check your zip code online to see if you can apply. The information below is based on a New York zip code and is for reference purposes only.

At the time of writing, there is no difference in the APY based on the length of your CD term⁴. These rates will change over time, so it is important to check before you sign up.

Chase Bank customer experience

Chase has a handy help page available online which has a good range of resources including FAQs, videos and troubleshooting ideas⁶. If you need further help, the easiest way to speak to the customer service team is by phone on 1-800-935-9935. You can also connect on social media.

Chase Bank overdraft fees

Some Chase accounts come with overdraft facilities. If you go into your overdraft, you may be charged an insufficient funds fee whenever a transaction is processed - or returned - which takes you over your limits⁷.

It’s important to understand the terms of your specific account because overdraft fees may mount up quickly. Usually there’s a limit to the number of times in a day you can be charged an overdraft charge - but this can still be over a hundred dollars a day.

Chase Bank comparison

Not sure if Chase is for you? Shopping around is the best way to get an account that suits your needs. Check out this overview comparison of similar savings accounts and their rates - and click through on the provider to get a full review of each bank.

Chase Bank pros and cons

Being picky with your banks is the best way to find the right one for you. Do your research and compare a few different providers on the basis of convenience, service and cost - then you’ll know your account will work for your needs. Here are a few pointers when you’re considering Chase.

Pros

• Long-established bank with a global reach
• Good range of products across all segments
• Online and mobile banking available - as well as a convenient branch network

Cons

• Not all products are available in all states - and terms and conditions may vary too
• The best interest rates and perks are reserved for people with the highest balances

Bottom line: Who Is Chase Bank best for?

Chase has a good range of products which span checking, saving, credit cards, loans and more. Services are on offer for private and commercial customers, and Chase is a recognized global brand.

Chase has a strong reputation for private client services which are aimed at high wealth individuals. There are also plenty of accounts on offer which have fairly easy ways to have the monthly fees waived, which may make them suited to daily use by those of use still building up to a high wealth status. Opening bonuses and special promotional rates can make Chase a good choice, depending on your priorities.

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Frequently asked questions

Is Chase Bank a good bank?

Chase is a reputable bank with a global span. When it comes to accounts, Chase has everything covered, so the chances are that you’ll find a product that suits you.

It’s always worth shopping around for financial products, so find the Chase account you prefer, and compare it with a few other providers to see which works best for your needs.

Is Bank of America or Chase better?

Based on Trustpilot's (a consumer review website) Chase reviews, the bank has a score of 1.3 out of 5 stars on where most of the feedback seem to be revolving around credit cards and customer service.¹⁵ This is exactly the same score Bank of America also received on the website.¹⁶

But in general, both are good traditional banks with a range of products on offer. Whether Bank of America suits you more than Chase will depend on your preferences and financial goals. Compare the account class you’re looking for from both providers - and a few more - to get the best product for your needs in the end.

Chase Bank is a global powerhouse, with a good range of options for most customers. However, depending on your needs you might find that there are alternatives out there with better interest rates, more convenient online service or lower transaction fees for the services you need regularly. That’s why research is key to finding the right account for you.

Use this Chase Bank review as a springboard, and check out a few more providers and reviews online to find your perfect bank account.

All sources checked on 23 July 2021