Invoice Ninja Review: Features, Fees & Benefits

Panna Kemenes

Invoice Ninja is an open-source invoicing solution that comes with a host of extra features. For small businesses with a low volume of clients, it offers an affordable invoicing solution. It also supports multi currency payment, making it ideal for international invoicing.

Let’s take a look at the features, pros and cons of Invoice Ninja. We’ll also take a look at some other providers, so you can make the best decision for your business.

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Invoice Ninja Review : Quick Overview

Here’s a quick overview of Invoice Ninja.

Invoice Ninja
Key features
  • Multi currency support (100+ currencies)
  • Integrates with a range of payment gateways
  • Project and task management tools
  • Recurring and batch invoices
  • Automated cross-app workflows with partner integrations
  • Autoconversion of estimates to invoices
  • Banking and transaction synchronization features through its partner Yodlee
  • Vendor, purchase order and expense management tools
  • Automated payment reminders via email
Main fees
  • Free—$0 USD per year
  • Ninja Pro—$100 USD when billed annually or $10 USD per month when billed monthly
  • Enterprise—$140 USD when billed annually or $14 USD per month when billed monthly
Great for
  • Small businesses with in-house developers invoicing less than 20 clients
Trustpilot and G2 ratings⁷ ⁸
  • 3.4/5 on Trustpilot
  • 4.5/5 on G2

Invoice Ninja: Key Features

With Invoice Ninja, you can create and send invoices, while tracking them in real time. You have the ability to schedule recurring and batch invoices. You can also automate invoice creation. Additionally, you can create client payment profiles to streamline the payment process.¹

Invoice Ninja integrates with a range of payment gateway providers. This enables you to offer one-click payment to your clients.

It integrates with the following payment gateways:

  • Stripe
  • GoCardless
  • Checkout.com
  • PayPal
  • Authorize.net
  • Braintree
  • Payfast
  • Mollie
  • Square
  • csg Forte
  • PayTrace
  • eWay
  • Alipay.com
  • Apple Pay
  • Razorpay²

It’s free of charge to integrate with these payment gateways. Just keep in mind that you’ll be subject to the processing fees of each payment gateway provider.²

You’re able to email invoices, quotes and payment reminders via MSN and Gmail through Invoice Ninja.

You can connect and manage invoicing for up to 10 business accounts, all from one single Invoice Ninja account.¹

Invoice Ninja also supports multi currency transactions, enabling international invoicing. It offers support for more than 100+ currencies and a wide range of languages.³

All vendors, clients, sales and expenses are managed in a single place. You can create vendor purchase orders that convert to expenses, which themselves can auto convert to invoices. Invoice Ninja’s suite of vendor, expense and purchase order support features is great for staying on top of logistics and streamlining workflows.⁴

🔍 Read on for more about:

Ease of Use

You can integrate Invoice Ninja with a range of apps to automate workflows, making invoicing smoother.

For example, integration with Zapier enables you to connect to thousands of other apps and streamline cross-app workflows.⁵

Approved estimates can also be automatically converted into invoices, speeding up workflows.

Invoice Ninja offers banking and transaction synchronization features. Through its partner Yodlee, you’re able to automate transaction imports, as well as match deposits, withdrawals and expenses to vendors and invoices. This helps you stay organized when it comes to accounting.⁶

Trustpilot and G2 user reviews report that Invoice Ninja’s tracking features, highly customizable invoices, affordability, high level of automation and payment gateway integration are some of its best features.⁷ ⁸

Some users complain of unhelpful customer service, as well as the wide range of features being overwhelming and difficult to navigate. Certain invoice customization features also require developer-level skills, which may make invoice customization challenging for certain users.

Customer Service

You can access Invoice Ninja customer service via email. Additionally, you can join Invoice Ninja Slack, Discord and community forums to find answers to any of your questions.

Invoice Ninja also has a user guide and knowledge base with FAQs.⁹

Invoice Ninja Fees

Invoice Ninja offers the following three plans:

  • Free: $0 USD per year
  • Ninja Pro: $100 USD when billed annually or $10 USD per month when billed monthly
  • Enterprise: $140 USD when billed annually or $14 USD per month when billed monthly¹⁰

Keep in mind that both the Free and Ninja Pro versions allow only one user. If you want more than one user, you’ll have to select the Enterprise plan which offers the following rates based on the amount of users:

  • 1-2 users: $140 per year or $14 per month
  • 3-5 users: $260 per year or $26 per month
  • 6-10 users: $360 per year or $36 per month
  • 11-20 users: $440 per year or $44 per month¹⁰

Invoice Ninja incentivizes annual billing schedules by offering two months free per year compared to when paying monthly.

Invoice Ninja Pros and Cons

Here’s an overview of the pros and cons of Invoice Ninja.

BenefitsPossible drawbacks
  • Tiered plan options including a free plan
  • Integrates with multiple payment gateways
  • Autoconversion of estimates to invoices
  • Banking and transaction synchronization features through its partner Yodlee
  • Project and task management tools included
  • Recurring invoices
  • Batch invoices
  • Automate and streamline cross-app workflows with partner integrations, such as Zapier
  • Connect and manage invoicing for up to 10 business accounts, all from one single Invoice Ninja account
  • Vendor, purchase order and expense management tools
  • Automated payment reminders via email
  • Multi currency support (100+)
  • Only one user allowed one the Free and Ninja Pro plans
  • Costly to add more than two users on the Enterprise plan
  • Free plan restricted to a maximum of 20 clients

What are the benefits of Invoice Ninja?

If you’re a small business that invoices 20 or fewer clients, Invoice Ninja is a great free of charge invoicing service. On top of this, if you have in-house developers, you can customize the user interface to suit your business needs.

With its high level of automation, banking and transaction synchronization, project and task management tools, it includes many extra features compared to other providers.

Its multi currency support for more than 100+ currencies also makes it ideal for small businesses dealing with international clients.

What are the drawbacks of Invoice Ninja?

So, what are the limitations of Invoice Ninja?

Invoice Ninja’s main disadvantage is that it allows one user only. That’s unless you upgrade to the Enterprise plan, where you’ll be charged extra to add a specific number of users.

A second disadvantage of Invoice Ninja is that the Free and Ninja Pro plans only allow you to invoice a maximum of 20 clients. For small to medium businesses with a larger client base, this forces you to upgrade to the Enterprise plan.

Although Invoice Ninja offers a range of features, it can be difficult to navigate these. If you’re looking for a very simple, straightforward invoicing service, Invoice Ninja might not be your best option.

Invoice Ninja Alternatives

Before deciding whether to create an Invoice Ninja account, here are some alternative providers to consider.

FreshBooks

FreshBooks is an invoicing provider that is made for small businesses and freelancers.

From accounting integrations to tax and financial health reporting tools, it offers a wide range of tools.¹¹

Freshbooks comes with a free 30 day trial. Thereafter, you have the choice between one of four payment plans:

  • Lite—$17 USD per month (currently reduced to $8.50 USD for 6 months)
  • Plus—$30 USD per month (currently reduced to $15 for 6 months)
  • Premium—$55 USD per month (currently reduced to $27.50 USD for 6 months)
  • Select—custom pricing¹¹

With the Lite and Plus plans, you can send invoices to a maximum of 5 and 50 clients, respectively. To send unlimited invoices, you’ll need to upgrade to the Premium and Select plans. The number of users is also restricted depending on your membership plan. But you can increase this number by paying an additional user fee.¹¹

💡 You can also connect FreshBooks with Wise Business to sync transactions and save time on admin. This is a great feature for businesses with international transactions.

Invoice Simple

Invoice Simple is an invoicing provider designed with small businesses in mind.

For faster payment, it offers integration with PayPal. You can also save client information and invoice items.

Invoice templates are fully customizable and invoices can be tracked using invoice management software. It’s also easy to convert estimates into invoices, speeding up payment.

Extra features such as signatures and discounts can easily be applied to invoices.¹²

Invoice Simple offers an Essentials, Plus and Premium plan.

  • Essentials—$6.99 USD per month or $69.99 USD per year (3 invoices per month)
  • Plus—$13.49 USD per month or $134.99 USD per year (10 invoices per month)
  • Premium—$19.99 USD per month or $199.99 per year (unlimited invoices)¹³

If you opt to pay annually, you’ll save two months worth of membership fees every year.

🔍 Read the full Invoice Simple review for more details!

Conclusion: Is Invoice Ninja the best choice for your business?

If you’re a small business with a network of 20 clients or less, Invoice Ninja is an excellent, affordable choice. Its wide range of services and free membership plan offers great value.

But if your business works with more clients and you’re looking for a more complete solution, there may be better options out there.

Discover Wise Business: Unlimited International Invoices with Zero Monthly Fees

A Wise Business account can save you time and money when creating and paying international invoices.

Using the Wise Business invoice generator, you can create and send unlimited invoices to international clients, without paying anything in monthly fees.

Receive & manage invoice payments
with Wise Business

Wise is not a bank, but a Money Services Business (MSB) provider and a smart alternative to banks. Wise’s business account enables you to hold up to 40+ currencies and easily convert between them. You can also access up to 9 local account details, meaning you’ll receive invoice payments like a local.

With Wise Business, you can also connect to accounting software such as QuickBooks to track bill payments, making financial management one step easier.


Sources:

  1. Invoicing, Quotes, Payments
  2. Payment Gateway Integrations - Invoice Ninja
  3. Languages & Currencies - Invoice Ninja
  4. Expenses, Vendors, PO's - Invoice Ninja
  5. Automations - Invoice Ninja
  6. Integrate Your Banks - Invoice Ninja
  7. invoice ninja Reviews 2023: Details, Pricing, & Features | G2
  8. Invoice Ninja Reviews | Read Customer Service Reviews of www.invoiceninja.com
  9. Contact & Support - Invoice Ninja
  10. Pricing - Invoice Ninja
  11. FreshBooks Pricing, Lite, Plus and Premium Packages
  12. Mobile & Web Invoice Software Features
  13. Invoice Simple | Pricing and Packages

All sources checked November 27, 2023.


Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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