The ultimate guide to DolEx money transfer

Gabriela Peratello

DolEx® offers a range of financial services through their branches and agent locations in the US, including loans, money orders, tax support, bill payments, and money transfer. If you’re looking for ways to send money overseas, you might be wondering if DolEx Dollar Express money transfer is right for you - this guide covers all you need to know.

Before you pick a money transfer service, compare a few options, including global Money Transmitter Wise. Wise offers low cost payments to 150+ countries¹, which you can set up online without needing to visit a branch or agent.

You’ll be able to pay by card or local bank transfer in USD, and your money is converted to the currency you need using the mid-market rate, for deposit to your recipient's bank account directly.


What is DolEx?

DolEx² offers a selection of financial services through its network of thousands of branches and agents.

Options include:
  • Personal loans

  • Tax preparation

  • Telephony

  • Bill payment

  • Check cashing

  • Money orders

  • Local and domestic money transfers

This guide focuses on money transfers³ which are offered through DolEx money transfer locations nationwide.

Pros and cons of using DolEx

Before we go further, let's look at an overview of the advantages and disadvantages of using DolEx to send your payment, to help you decide if it’s right for you.

✅ Pros❌ Cons
  • Send locally in the US and to around 15 other countries

  • Send money internationally for cash collection or bank deposit

  • Payments can arrive in as little as 15 minutes

  • Trusted and regulated service

  • Variable fees apply based on destination

  • Exchange rates are likely to include a markup

  • Fairly limited range of destination countries

  • Set up payments in person only

  • Domestic payments can only be sent for in-office collection

How does DolEx money transfer work?

You can send a DolEx money transfer to any of the following countries⁴:

  • Bolivia
  • Brazil
  • Chile
  • Colombia
  • Costa Rica
  • Dominican Republic
  • Ecuador
  • El Salvador
  • Guatemala
  • Haiti
  • Honduras
  • Mexico
  • Nicaragua
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • United States

Payments must be set up in person by visiting a DolEx location or agent, and can be sent in most cases for either cash collection or bank deposit.

The exceptions are that in the US you can only have recipient’s collect their money in person, while in the Dominican Republic and the Philippines you’ll also have the option of sending the money for home delivery in cash.

Transfers are paid out in the local currency wherever you’re sending to - pay out in USD is available in a few overseas locations, too. The DolEx agent will advise you of your options when you arrange the payment.

Make low cost international transfers with Wise

Another smart option if you’re sending money overseas. Meet Wise.

Register a Wise account online or in the Wise app, and send digital payments from your bank account to 70+ countries, with the mid-market exchange rate and low, transparent fees.

Wise always shows you the amount you’re paying and how much your recipient will get — and you can even compare against other providers on the Wise app or desktop site. If another service is cheaper for your particular payment, you’ll be shown — so you can’t lose.

Send money abroad with Wise

See how Wise compares with international bank transfers in our full guide

Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up to date pricing and fee information

How to send money with DolEx Dollar Express?

Here’s how to send a DolEx payment overseas:

1. Use the DolEx branch locator tool⁵ to find a local agent

2. Visit the agent in person to arrange your payment

3. The agent will advise you of the information needed, as well as the fees and exchange rates that apply

The information you need to give the agent will depend on the pay out method. Usually you’ll have to provide the following for a cash collection or delivery service:

  • Recipient’s full name (as shown on their government issued ID)

  • Recipient’s address

  • Recipient’s telephone number

  • Destination country

If you’re sending money to a bank account for deposit, you’ll also need the following:

  • Bank name

  • Bank account number

  • Bank SWIFT/BIC code

  • Destination specific banking information (like a CLABE for Mexico)

How long does a DolEx transfer take?

Your agent will advise you how long the transfer will take to arrive, based on the country and delivery method. It may be available in as little as 15 minutes, depending on the circumstances.


What are the transfer fees for DolEx money transfer?

DolEx transfer fees are not available online - to get a quote for your specific payment you’ll need to visit an agent and discuss your requirements.

Be aware that costs may include a transfer fee and a markup on the exchange rate - an extra charge which is rolled up into the rate used to convert your USD to the currency you need for collection or delivery.

What are the DolEx limits?

There’s not usually a specific DolEx limit, but for higher value payments you might be asked to provide some extra information or paperwork to prove the source of the funds. The agent will guide you through this process if it’s needed.

How safe is DolEx for money transfers?

DolEx is a FinCEN registered Money Services Business⁶, making it a safe way to send your payment.

The most important thing to remember is that you should only send money to people you know and trust, and to check the details you have are correct before you confirm a transfer - once a payment has been initiated it may not be possible to cancel it.

Where can you find a DolEx money transfer location?

Use the DolEx branch locator tool⁵ to find a convenient branch or agent near to you. Your recipient will be able to collect their money at any of the thousands of DolEx locations in the supported countries, for convenience.

DolEx is a trusted and well established service to send payments overseas, predominantly to Latin American countries. To arrange a payment you’ll need to visit a branch or agent near you, and you can have the money sent for cash collection or to a bank account (if you’re sending overseas).

Use this guide to decide if DolEx is right for you - and don’t forget to shop around and compare a few other services, like Wise.

Wise payments are arranged online and in-app - so there’s no need to wait in line in an office - and paid out to bank accounts in 150+ countries, with the mid-market exchange rate and low fees every time.


  1. Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up to date pricing and fee information
  2. DolEx
  3. DolEx money transfer
  4. DolEx FAQ
  5. DolEx branch locator
  6. DolEx legal information

Sources checked on 08.15.2023

This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. The information in this publication does not constitute legal, tax or other professional advice from Wise Payments Limited or its affiliates. Prior results do not guarantee a similar outcome. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date.

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