How to find your Taobao tracking number and track your order in Malaysia

Hannes Ausmees

If you’ve ordered items from Taobao to be delivered to you at home in Malaysia you might be wondering how long they’ll take to arrive. While the exact shipping time can vary significantly, Taobao states that shipping to Malaysia by sea is likely to take about 3 weeks, with air shipments arriving in just a week or two.

If you can’t wait to get your hands on your Taobao goodies, you can also track your order. This guide runs through all you need to know about Taobao tracking and how to do it easily.

How to get your tracking number on Taobao

Whenever you make a Taobao purchase it’ll be assigned a tracking number - also known as a waybill number - by the seller. This is the number you’ll need to use to track your Taobao order.

Not sure of your Taobao tracking number? Here’s how to find it. And if your Chinese is a little rusty, no problems - we’ve also included the characters to look out for as you navigate the Taobao site.

  1. Log into your Taobao account
  2. Go to your My Taobao page (我的淘宝 )
  3. Look for My Bought Products (已买到的宝贝)
  4. Under the menu sidebar, look for All Functions (全部功能), and then Official Consolidation (官方集运) - click this option
  5. Look for the Overseas Logistics Order (海外物流订单) button, and tap to be taken to your order history
  6. Go to View Logistics (查看物流) to find the waybill number (运单号码) at the bottom of the order you’re interested in
  7. This waybill number can be entered into a parcel tracking site to track your Taobao order - more on that coming up

How to track your order on Taobao

There are several sites you can use to track your Taobao order. As different sellers may use different couriers, you may choose to try a couple of sites to make sure you’re getting all the information you need. Check out these as a good starting point:

  • Ordertracker - universal tracker, should work with any courier
  • Parcels app - universal tracker, should work with any courier
  • - you’ll need to know which courier was used for this site

Head to one of these sites, enter the waybill number which you’ve found following the steps above, to get an up to date view of where your parcel is. And don’t forget, if you have any problems you can always reach out to the seller or the courier directly to ask for their advice.

Taobao shipping to Malaysia

Taobao is the bargain hunter’s paradise. But your savings could be all lost if you get stuck with excessive shipping fees.

Typically what you pay for shipping to Malaysia depends on whether you’re getting your items sent direct or using a consolidation service. Consolidation is usually cheaper but slower - so it really depends on how long you’re prepared to wait for your goods. Fees are calculated by weight, and shipment size if you’re using a consolidated option. There are different charges for delivery to East Malaysia versus West Malaysia.

Want to learn more about the Taobao shipping fee to Malaysia? Get our full guide to shopping with Taobao from Malaysia, here.

Shop online 3x cheaper with the Wise card💳

Make the most of your money when you shop on Taobao, by using a Wise international debit card to cut the costs of currency conversion.


The Wise multi-currency account and card are on average 3x cheaper than your regular bank when you spend internationally. That means your ringgit can get you further.

Here’s how to pay with Wise card on Taobao:

  1. Order your Wise card online
  2. Add money to your Wise account in MYR
  3. Fill your Taobao basket - and opt to pay in CNY when you check out
  4. Wise will automatically convert your funds to CNY when you shop on Taobao
  5. Get your goodies with low, transparent conversion fees and save money

Wise is cheaper because all payments use the real mid-market exchange rate with no markups. That means you skip the foreign transaction fees your normal bank will charge - and get low, transparent conversion fees with the real exchange rate instead.

Sign up today for free 🚀

*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

Money without borders

Find out more

Tips, news and updates for your location