Best Digital Banks in Malaysia comparison (2024)
Find out which are the best digital banks in Malaysia and how they compare.
Hoping to open a bank account online in Malaysia? This guide covers all you need to know. We’ll look at how to open a bank account online in Malaysia, how to open a bank account in Malaysia for foreigners, and a run through the key accounts for online opening from our biggest banks.
We’ll also touch on how the Wise multi-currency account account might suit you if you’re looking for an easy online account in Malaysia, as getting your Malaysian bank account set up online may be harder than you expect.
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You do not need to be a resident in Malaysia to open a bank account - however, you’ll need a valid work permit or appropriate visa, which means short term tourists are not likely to be able to get a Malaysian bank account set up. Long term foreign residents in Malaysia with appropriate documentation should not have any problem opening an account.
Opening a bank account online in Malaysia may be a bit trickier than you think. Whether or not you can open your Malaysian bank account online will depend a lot on your situation, the type of account you need, and your preferred bank.
Because each banking brand can choose their own process for account opening, there’s a pretty broad range of approaches. Some of the major Malaysian banks have started to allow some form of online application, or even digital wallets which are entirely operated online. Others still require you to attend the branch, and may even need a referral from an existing customer to get started.
Let’s take a look at how some of the main Malaysian banks compare with each other and Wise - a non-bank alternative specialist provider, which offers online account opening. We’ll look at which accounts can be opened online, how the process works, the documents needed, and whether a foreigner in Malaysia can open these accounts.
Accounts that can be opened online | Account opening fully online? | Required documents | Available for foreigners? | |
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Maybank | MAE e-Wallet | Other Maybank accounts can be opened online if you’re already a registered Maybank customer - but for your first account you need to visit a branch in person | Malaysian IC or foreign passport Secondary documents including driving license, utility bills or a letter of employment may also be required | Many Maybank accounts are available to foreigners with valid documents |
CIMB | CIMB savings accounts may be available for online opening based on your situation | In most cases you’ll need to send CIMB your contact details so they can talk you through account opening, which may require a branch visit | Identity card or passport Utility bill | A range of CIMB accounts can be opened by foreigners with Malaysian residency |
Public Bank | Not usually available | Online account opening is not usually available | Passport or other ID documents Foreign applicants may also need a valid pass or other supporting documents | Public Bank offers accounts to foreigners - but you may need an introducer, or a valid residency pass |
Hong Leong | Basic Savings Account Pay & Save Account | Some accounts can be opened online but the documents required means this is only really available to Malaysian citizens and residents | Malaysian ID card, MyKad, Malaysian phone number, and another Malaysian bank account | Accounts may be available to foreigners, but you’ll need to discuss your needs with a relationship manager to confirm your options |
RHB | RHB Smart Account-i MaxSave Account RHB Savings Account-i | Online opening is available, subject to eligibility which includes having a Malaysian phone number | Passport or MyKad/MyPR Proof of legal status in Malaysia if not a Malaysian citizen Proof of ownership of a Malaysian phone number | Accounts are available to foreigners in Malaysia with valid documents |
Bank Islam | Not usually available | Online account opening is not usually available | Send your contact details to Bank Islam to have a team member contact you and discuss the documents needed | Accounts usually only available to Malaysian citizens and PRs |
Wise (non-bank alternative) | Wise multi-currency account | Account can be fully opened online or in the Wise app | Government issued ID - you may also need a valid visa if you’re not a Malaysia citizen or PR, and you may be asked to take a selfie for verification | Accounts offered to customers in most countries around the world, excluding a short list of locations where accounts can not be opened or used |
Here’s an overview of how some of the most popular banks in Malaysia allow customers to open an account at the time of writing:¹⁻⁷
Opening a bank account online in Malaysia can still prove to be a bit of a challenge. One easy alternative is to open a Wise multi-currency account online or in the Wise app, to hold and exchange 40+ currencies, get a linked debit card for easy spending, and access currency exchange which uses the mid-market rate every time. If you’re a Malaysian resident you can also get MYR bank details, plus local bank details for 10 other currencies, to get paid fee free from 30+ countries.
Open your account easily with just a few steps:
Easy - and with no need to visit a bank branch, or even leave home at all!
Please see Terms of Use for your region or visit Wise Fees & Pricing: Only Pay for What You Use for the most up-to-date pricing and fee information.
The documents you need will vary a little depending on the bank and the type of account you’re opening. You can expect to need the following in most cases:
Depending on the bank itself, you may also have to give biometric data like your fingerprint, for security purposes, or take along a friend to introduce you to the bank and vouch for your integrity.
If you’re a business owner and a new employee needs help opening a bank account, you may be asked to write a bank opening request letter for company employees. Here’s a sample letter to open a bank account for an employee in Malaysia to get you started.
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Opening a company bank account usually requires more verification - and more paperwork - than opening an individual account. If you do not already have an account with your preferred bank, you’ll almost certainly need to visit a branch to set up your account.
Opening a traditional bank account online in Malaysia may not be easy but it is possible with one or two major banks. Banks are starting to move more towards greater flexibility in their services, and so you may well find that the options for online account opening increase in future.
Getting your bank account up and running is far harder if you’re not a Malaysian citizen or PR, or if you don’t have all the required paperwork in place just yet. As an alternative - and for a more flexible account with no minimum balance and no monthly fee - check out the Wise multi-currency account and card, instead.
Sources:
Sources checked on 23.09.2022
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
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