Atom payment gateway: All you need to know

The payment gateway market in India has gotten quite competitive with numerous fintech companies battling it out for your business. With so many options, it is good to first identify what are your priorities from a payment gateway and then do the research on different providers that can fit your specific needs.

Atom payment services is an India based company that has been in the industry since 2006. With offices in all the major cities in the country, Atom is looking to provide Indian businesses and individuals with a payment ecosystem.

Atom has over 150,000 clients across all their services and have seen more than 150 million transactions processed through its payment platform¹. With their primary focus on India and Indian merchants, let’s take a deeper look into Atom’s payment gateway and see if it is a suitable option to integrate into your business.

Atom payment gateway pricing and charges

Atom has two options for pricing plans- their standard pricing and one that is customizable. The customizable plan is for businesses with large volumes of transactions and is created in conjunction with a representative from Atom.

Most businesses will fall under Atom’s standard plan. The standard plan has a one-time integration fee, annual software upgrade and a fee per transaction².

• Integration Charges (one time): ₹1955
• Annual Software Upgradation Charges ₹2955

You may want to look into the different payment gateway options that are available to you, as often there are promotions that cancel the integration or annual charges.

Payment options supported with Atom payment gateway

Atom supports a range of local and international payment options including 50+ banks and 256+ payment options offering transactions through all major card companies. They include³:

Atom payment gateway international payments

Atom lets Indian merchants accept international credit card payments on their gateway, including Visa and Mastercard⁴. But as mentioned above, the transaction charge is higher at 3.95%.

Atom payment gateway settlement

As a merchant, you will get paid from transactions within 2 working days. The payment happens once a day, on the day of payment, and will go directly into the bank account you listed⁵.

Atom payment gateway customer care

If there are any issues, you can reach Atom customer care for the payment gateway by email at helpdesk@atomtech.in or phone at +91 22 6686 4095. Atom also has a specific grievance officer that you can email directly as well. You should hear back from them within 1 working day⁶.

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Sources used for this article