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WooCommerce Payments vs Stripe: Which is best?
WooCommerce Payments and Stripe both offer business owners an easy way to receive online payments.
Both solutions can help you manage transactions, track revenue, and handle disputes. The payment service providers work for various business models such as recurring revenue subscriptions and in-person retailers.
This post will compare WooCommerce vs Stripe so you can decide which is best for your business.
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| 📝 In this article: |
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WooCommerce Payments vs Stripe: Overview
| Fee | WooCommerce Payments¹ | Stripe² |
|---|---|---|
| Credit card |
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| In-person sale |
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| Currency conversion |
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| Dispute fee |
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What’s better: WooCommerce Payments or Stripe?
To give you a clear idea of how the two services fare against one another, here are some key factors you can use to compare them:
Cost
Stripe vs WooCommerce Payments costs can be tricky to compare as the two services offer comparative rates with minor differences.
| Cost | Comparison |
|---|---|
| In-person sales | For in-person sales, WooCommerce charges 2.6% plus $0.10 USD per transaction with an extra 1% charge for international cards. Stripe charges a flat rate of 2.7% + 5¢. |
| Dispute charge | Both services charge $15 per dispute for US-based businesses. |
| Card payments | There’s a 2.9% plus $0.30 USD fee for both Stripe and WooCommerce card payments. However, Stripe will introduce a 0.5% fee increase starting November 2022 for manual card information entry.¹⁰ |
| Currency conversion | Both services charge a 2% currency conversion fee. |
| International card transactions | WooCommerce charges 1.50% for transactions made from a card issued outside the US whereas Stripe charges just 1%. You can also connect Stripe to Wise Business. |
To wrap up, the costs for using both services are similar. Stripe fees can be more affordable for international transactions. For manual card information entry, WooCommerce Payments may be the better deal in the long-run.
| 💡 Wise Business lets you receive international transactions from Stripe with ease. Traditional banks can charge fees and offer bad exchange rates for receiving foreign currencies. With Wise, you can get access to EUR, GBP, CAD account details, and more - all in one account. This means you’ll receive payment into the same currency, giving you the freedom to spend, hold, or exchange funds at the mid-market rate. |
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Speed
Speed refers to how quickly you receive funds in your account through the payment processor. WooCommerce and Stripe both offer standard transaction services along with expedited fund delivery for an extra cost.
WooCommerce Payments:
For WooCommerce Payments, there are two stages funds go through before arriving in your account.
- Pending period - The pending period refers to how long your funds are held which depends on the country you run your business in.
- Deposit schedule - The deposit schedule determines when the funds are released to your account following the pending period.
There’s also a 7-day waiting period for new accounts, after which the pending period will begin.³
If you’re looking to expedite payments, you can use the Instant Deposit service.
With Instant Deposit, you can receive funds to a debit card in a matter of minutes. The service works around the clock, even on holidays.
To use the Instant Deposit service, your account must meet the following criteria:⁴
- US-based
- At least 90 days old
- Processed more than $1,000 in the previous 90 days
- Less than 1% of your transactions have led to a dispute in the previous 90 days
- Debit card listed as the payout method
Stripe:
As with WooCommerce Payments, Stripe offers a secure transaction of funds to your account after an initial pending period. This pending period varies based on the country your business operates in.
Stripe users can also use Instant Payouts, to send or receive payments instantly to a debit card or bank account. This service works 24/7, including holidays, and funds will typically appear within 30 minutes.⁵
Instant Payouts is available to Singapore, Canada, the UK, and the US. You can contact Stripe if your business is in another country and you wish to use the service.
New users aren’t eligible for Instant Payouts, and existing users can check their eligibility in the dashboard.
Availability
Which countries can you use both services in?
| WooCommerce Payments supported countries: | Stripe supported countries:⁸ |
|---|---|
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WooCommerce Payments isn’t available for outlying territories of the US, except Puerto Rico.⁶
Supported currencies
| WooCommerce Payments | Stripe |
|---|---|
Customer service
| WooCommerce Payments | Stripe |
|---|---|
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WooCommerce Payments vs Stripe: Final verdict
When comparing the reviews from Trustpilot (an independent review site), Stripe overall was rated 3.3 out of 5 with positive comments highlighting customer service, and some negative points on payments being held.¹¹ WooCommerce received a rating of 2.8 out of 5 overall. Positive reviews mentioned ease of use, while some negative reviews lacked customer service support.¹²
These reviews offer a picture of WooCommerce and Stripe as a whole, however, and not their specific payment services.
WooCommerce Payments integrates seamlessly with WordPress, so if you already use the website-hosting platform, it can be a good choice for your business.
Stripe is available in more countries and is generally more cost-effective for international business use. You can also connect Stripe to Wise to receive international payments for less. This is a great bonus for businesses with international customers.
| Receive international payments with Wise Business | |
|---|---|
| Join Wise Business today |
Sources:
- What are the fees for WooCommerce Payments?
- Pricing & fees | Stripe Official Site
- When will I receive deposits for my WooCommerce Payments account balance?
- Instant Deposits with WooCommerce Payments
- Receiving payouts | Stripe Documentation
- WooCommerce Payments in Your Country
- What currencies can I accept with WooCommerce Payments?
- Find Stripe in Your Country
- Supported currencies | Stripe Documentation
- Price change for manually entered card payments : Stripe: Help & Support
- Read Customer Service Reviews of woocommerce.com
- Stripe Reviews | Read Customer Service Reviews of stripe.com
All sources checked September 13, 2022.
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
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