Paykun payment gateway: a good fit for your business in India?

"With low fees, Paykun can be a solid option for both individuals and businesses in India who are looking to save on costs. But for those looking for robust tech and sales analytics, Paykun may not be as advanced as other Indian competitors."

Paykun payment gateway, based out of Gujarat, allows for businesses and freelancers to provide customers an easy way to pay online. Read on to learn more about Paykun and what it can do for your business.

📝 Table of contents
Pricing and fees Is it safe? Payment options International payments Settlement time Customer care

Paykun payment gateway pricing and fees

Paykun claims it's one of the lowest priced online payment gateways for businesses.

As a business owner, you can use Paykun to collect payments online from customers or embed it into your shopping page on your website. Paykun then puts a charge on every transaction that goes through their system.

Here is how the pricing works with the different payment options available:

Payment method	Flat fee
UPI	1.75%
Debit Card	1.75%
Credit Card	2.00%
International Card	3.00%
Netbanking	1.75%
Wallets	1.75%
Paytm Wallet	2.00%

Depending on which payment method is used, that amount will be deducted from the transaction. Also, the Goods and Service Tax (GST) is added on top of the fee.

One of the benefits of Paykun is that there is no set up or maintenance fees to pay with the payment gateway.

Customized pricing is also available for businesses that have unique requirements, such as high volume micropayments. Contact the Paykun sales teamto learn more.

With low fees, Paykun can be a great option for both individuals and businesses in India who are looking to save on costs. But for those looking for robust tech and sales analytics, Paykun may not be as advanced as other Indian competitors.

⚠️ You will be required to show proof of a PAN card, business documents, and a functioning bank account in India to sign up.¹

Is Paykun payment gateway safe?

Paykun payment gateway is considered safe. Paykun works with a number of companies in India and has tie ups with ICICI bank, Yes bank, BillDesk and Paytm to make smooth transactions.

Paykun is approved for the highest level for online credit and debit card payments with the Payment Card Industry Data Security Standard (PCI DSS) 3.2.1. Level 1.

Paykun also follows the Secure Sockets Layer (SSL) and 256 bit Advanced Encryption Standard (AES). All of which means that your data is protected and remains private. ²

Payment options supported with Paykun

Paykun’s payment gateway has over 120 total payment options for customers in India. Here are the major options Paykun can offer your customers:³

Indian Debit & Credit Cards

• Rupay
• Discover
• Mastercard
• Maestro
• Visa
• Amex

Netbanking

• HDFC
• ICICI
• Deutsche
• SBI
• Axis
• Bank of Baroda
• ...and 50+ different netbanking options

Wallets

• Paytm
• Ola Money
• PhonePe
• Amazon Pay
• FreeCharge
• JioMoney

UPI

• Google Pay
• Paytm
• UPI
• PhonePe

Paykun also offers different features for easier and smoother checkouts for your customers. You can embed payment buttons on your website or send payment linksthrough messaging or emails. And you could also set up Paykun to allow customers to pay through a QR code too.

Paykun international payments

Paykun’s payment gateway allows for purchases in global currencies for customers outside of India.
However, you will have to make sure you have international payments enabled for your account for multiple currencies to show. If not, your customers will only see prices in Indian Rupees.

While the options aren’t as extensive as they are for Indian domestic customers, Paykun users can offer international payment through any of the following cards:

• Visa
• Mastercard
• Diner’s club
• American Express

The charge for international payments is 3%, which is significantly higher than the cost for domestic transactions. And although multiple currencies are available to display to your customers, all settlements would be settled in Indian Rupees. ⁴

It is a good idea to research that your business or service can take international payments, how that may or may not be affected by GST, or if you need an import/export code. Speak to an accountant or a professional to understand cross border transactions better.

Want international money transfers to go straight to your Indian bank account?

💸 International transfers are fast, simple, and cheap with the Wise Web/Android/ iOS app

Wise lets overseas customers send money directly to your Indian bank account with the real exchange rate and just one low transfer fee.

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Wise Business Account can help your save with receiving payments from abroad

Indian businesses and freelancers can sign up with Wise Business Account to get account details in 8 different currencies to receive payments from abroad. Your clients pay you with a local transfer in their currency, and you receive rupees in your INR bank account — with eFIRC for every transfer. That is truly business without borders.

Paykun settlement time

You can expect a settlement time between 2-3 business days from the date of transaction. Paykun’s settlement time reflects differences in bank approval times and assessment of risk factors. When the funds have gone through, the money will be deposited in the bank account listed in your profile. ⁵

Paykun customer care

If you have questions on using Paykun or issues with payments you can reach out to Paykun’s customer care online.

If you are a Paykun user you can reach out for help through the Paykun Merchant Dashboard. Through the dashboard, you can get specific help for these types of issues:

• Your account
• Technical
• Settlements
• General
• International

You will then have the option to provide additional information on the problem before submitting the query. Paykun will get back to you within 24 hours.

Otherwise, you can contact Paykun about general queries through the Contact webpage with your name and contact number.

If you have specific concerns you can reach out to Paykun at dedicated email addresses:

Customer support	Email address
Tech support	tech@paykun.com
General help	support@paykun.com

You can also reach Paykun’s customer service by phone at 1800-212-8070 from 10am-6pm IST Monday through Friday.⁶

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Sources used for this article:

1. Paykun pricing
2. Paykun safety
3. Payment method
4. International payments
5. Settlement
6. Customer Care

All sources checked as of 14 October, 2021