CCAvenue payment gateway: All you need to know


CCAvenue is one of the oldest payment gateways around to make it easier for Indian merchants to take online payments from customers. While it is a great option for India, if you are looking to get and send payments internationally, a Wise business account can be a great complement. It's also free to start too.

CCAvenue was founded in 2001 and has become a powerhouse in the online payment gateway space. In layman’s terms, that means they facilitate online payments through credit cards, debit cards, netbanking, atm-debit card, digital and mobile wallets, mobile payments and cash card methods for online customers. They make it easy for customers to pay for their purchases to a merchant through a safe and secure mode online.¹

CCAvenue is fully authorized by Indian financial institutions and is a leading payment gateway service provider with over 85% of e-commerce merchants using it. To note, it is only available to Indian businesses that are taking payments online. They serve most types of businesses including hospitality, education, event management, retail, travel, and many others.²

So if you are a business in India that takes online payments for goods or services, CCAvenue can be a good choice for you to help your clients pay online seamlessly. Read on to learn more about how CCAvenue payment gateway can support your business.

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CCAvenue payment gateway pricing and charges

CCAvenue has two different plans to offer to businesses- the Startup Pro and the Privilege. The Startup Pro is a good option if you are just getting started or you have not scaled yet. The Privilege plan is better for those who have high volume transactions and want lower transaction fees³. Let’s take a look at a breakdown of the charges for both plans⁴:

  • There is a setup fee ₹30,000 for Privilege plan, while for Startup Pro plan it is free.
  • For pricing on different types of payments, under Privilege plan a CCAvenue executive will work with you to create a tailored plan that works best for your business. For Startup Pro, the fees can be broken down as follows:
Type of payment Startup Pro
All MasterCard, Visa & Rupay Credit Cards (Domestic) 2.00%*
12+ Credit Card EMI optionsSBI / ICICI / HDFC / Axis / Kotak / IndusInd / HSBC / Central Bank of India / Standard Chartered Bank / Corporation Bank / Ratnakar bank / YES Bank 2.00%*
100+ Debit Cards (Domestic) MasterCard / Visa / Maestro / RuPay 2.00%*
55+ Netbanking 2.00%*
10+ Prepaid Cards / WalletsPaytm / MobiKwik / JioMoney / PayZapp /Freecharge / The Mobile Wallet ITZCash / ICash / Oxicash / PayCash 2.00%*
UPI Payments 2.00%*
MasterCard & Visa Credit / Debit Cards (International) 3.00%*
American Express / Amex EMI,JCB & Diners Club 3.00%*
27 Multi-currency options 4.99%*
Annual Software Upgradation Charge(A.S.U.C) *** ₹1200*
A.S.U.C. applicable on 1st April, every year Waived for 1st Financial Year from thedate of Activation

*taxes not included

  • In both plans, you get invoice payments, CCAvenue checkout, CCAvenue shopping card, responsive checkout page, marketing tools, smart analytics and more, for free included in your plan.
  • Both plans do require you to maintain a minimum of ₹1,000 in your online account.
  • Once you sign up, you can log into your CCAvenue account at any time to check your account statements, billing, or if you want to upgrade your Startup Pro account to a Privilege.

Sending business payments internationally? Save with Wise

Wise offers a truly global business account to run and manage your business. You can receive payments in multiple currencies. It is the business account truly made for today’s modern businesses.

Payment options supported with CCAvenue payment gateway

There are over 200 payment options accepted through CCAvenue. This includes all major credit cards and debit cards with Mastercard/VIsa/Maestro/RuPay Cards, Amex EzeClick, Net Banking, ATM Cards, Prepaid Instruments, and Multi-Bank EMI options. Most Indian customers are covered within the multiple options and they can choose the option that works best for them.⁵

CCAvenue payment gateway international payments

One advantage of CCAvenue is the ability to have multi-currency payment processing available in 27 major foreign currencies on their platform. It is an asset to merchants who are looking to target global customers.

You can present your prices in any of the currencies and customers can check out with their desired currency on the payment options page. There is no additional cost for this service.

However, there are currency rate fluctuations to take into account when you are setting up your pricing for other currencies. CCAvenue uses XE for their currency conversions which are done at the rate that XE determines- not the rate you see on Google or Reuters. XE is able to profit off of the difference in the rates they charge. You will also need to be on top of the exchange rate between INR and the other currency to make sure you are not underpricing your items or overcharging your customers.⁶

CCAvenue payment gateway settlement

Payment settlement to you, as the merchant, is done on a weekly basis, or as per the terms in your agreement. CCAvenue will give you the entire amount above ₹1000 in the weekly payments. The payment cycle they have in place is set up so that you will be credited for the transactions that you have completed by Wednesday midnight for Friday payment settlement. Thursday and Friday transactions will then be credited for the following week.⁷

CCAvenue payment gateway customer care

CCAvenue has 24/7 customer service available through their website. You can click on the problem area that pertains to you, and fill out the form for CCAvenue to get back to you. They also have direct email addresses to contact for your particular problem.⁸

Let Wise take care of your international payments

If you are looking to expand sales or your team outside of India or into India, take a look at Wise. It can be your one-stop provider for getting your services and products to different customers and staff around the world.

And Wise doesn’t inflate its own exchange rate. Instead, your customers and you will always get the rate that you see on Google or Reuters. Clear transfer fee shared upfront, and no strings attached. There is a whole world of customers out there for your business, why not try Wise to handle all your international payments.

Sources used for this article

  1. CCAvenue FAQ
  2. CCAvenue Company Profile
  3. CCAvenue High Volume Merchants
  4. CCAvenue Registration
  5. CCAvenue Associates
  6. CCAvenue FAQ
  7. CCAvenue FAQ
  8. CCAvenue Contact Us

This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. The information in this publication does not constitute legal, tax or other professional advice from Wise Payments Limited or its affiliates. Prior results do not guarantee a similar outcome. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date.

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