Managing your account
Setting up your account and getting verified.
- Tips for getting started with Wise
- What is a Wise Account?
- Which countries can I use Wise in?
- Guide to getting verified
- Why do I need to get verified?
- How does Wise verify my identity?
- How does Wise verify my address?
- How does Wise verify the country I live in?
- Confirm your identity with a photo of yourself holding your ID
- Confirming your identity with a photo of your ID and a selfie
- What documents can I upload to prove my income?
- I don't have the documents you asked for
- My document wasn't good enough quality
- My document didn't have enough information on it
- Can I have more than one account?
- What happens if I create a duplicate account?
- What is 2-step verification?
- How do I add, change, or remove my 2-step verification settings?
- I didn't receive the 2-step verification code or notification
- Can I sign up with my Facebook, Google, or Apple account?
- How can I change or reset my password?
- I’ve changed my phone number and can’t log in
- I want to disconnect my social account
- How do I set up biometric authentication?
- Logging in from a new device
- My phone number is blocked
- What's your privacy policy?
- How long do you store my data for?
- How is Wise regulated in each country/region?
- Who is the FCA?
- What is Confirmation of Payee (CoP)?
- What do you do with my information?
- How does tax work with my Wise Account?
- I need information about a Wise customer. Can I get it?
- Watch out for phishing
- Additional security features if you live in Singapore
- How do invite programs work?
- How does the free transfer invite program work?
- How does the free card invite program work?
- How does the business invite program work?
- How does a fee-free transfer work?
- How does fee credit work?
- How does the fee credit invite program work?
- Why didn't my invite link work?
- How do I get my reward?
- I didn't get my reward
- What's the Wise affiliate program?
- How do invite campaigns work?
- Which transactions won't count towards the qualifying spend amount?