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  • How does fee credit work?

How does fee credit work?

Fee credit is a discount on your transfer fees. It works like a gift card — you can use it across one or multiple transfers until the credit balance runs out.

What fee credit applies to

Fee credit automatically applies when you’re paying fees for:

  • Regular send money transfers

  • Cross-currency top-ups (adding money to your account in a different currency)

  • Withdrawals from Wise currencies

Fee credit doesn't apply when you:

  • Add money to your account in the same currency

  • Spend with your Wise card

  • Make batch transfers

How fee credit is applied

If you have a fee credit, it will automatically apply to your next eligible transaction.

Example: If you have a 10 GBP fee credit and make a transfer with a 5 GBP fee, your fee credit covers the full 5 GBP. You will have 5 GBP in fee credit remaining for future transfers. If your transfer fee is 12 GBP, your 10 GBP credit is used completely, and you only pay the remaining 2 GBP.

If you have a free transfer and fee credit at the same time, we’ll use the free transfer first.

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