Your guide to using WooCommerce multi-currency payments in Canada

Piyush Singh

WooCommerce is the ultimate WordPress-based ecommerce platform for merchants who want to sell successfully online. With hundreds of extensions and themes, the platform offers extensive customization and flexibility. Among the many native tools is WooPayments’ WooCommerce currency switcher, which lets customers pay in the currency of their choice. We’ll be taking a closer look at how to activate it, its key features, as well as how you can use a Wise Business account to maximize your cash flow with low fees and the mid-market exchange rate.

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We will be looking at:

Key aspects of the WooCommerce multi-currency switcher

The premise of the Woocommerce multi-currency feature is for customers to be able to view your product prices in their native currency. After all, if you’ve got international customers from Australia or Japan, they’ll want to know exactly what things cost without having to bring up a conversion tool. If they see something they like, they can then buy from your store in that currency too, all while you receive earnings in CAD.

Currencies supported135 currencies1
Exchange rate usedOffers different currency exchange rate APIs to choose from, with rates relative to the US dollar
Exchange rate updatedEvery 12 hours with a free plan and more frequently with a paid plan2

Some other features include:

  • Fallback currency – If a customer’s home currency isn’t enabled on your website, the fallback currency will automatically be selected. For example, if you don't offer Polish złoty, the fallback currency is Euro.
  • WooCommerce currency switcher widget – Placed in the footer, header, or a sidebar, this widget lets customers manually change currencies.
  • Rounding capability – Currency conversions can make prices in other currencies look messy. Maybe you’ve priced a product at $10.5 CAD, which is then converted to £5.87. You can set your store to round prices to whole dollars or other values, so £5.87 can become £5.90 or even £6.

All these features serve to improve the cross-border customer experience, and in turn, bolster your business. With so many accommodations for international consumers, you can expand your reach, and they’ll view your business as one that’s accessible and aware of their needs.

How to activate multi-currency support on WooCommerce

If you’re looking to activate multi-currency support on your WooCommerce store, here’s how:

  1. From your WooCommerce dashboard, download the extension.
  2. Once downloaded, go to Plugins > Add New > Upload and select the ZIP file.
  3. Click Install Now
  4. Click Activate

After you’ve installed and activated the extension, you’ll have the ‘Multi-currency’ tab available in your WooCommerce settings. Whenever you need to configure your settings, you can go to the Multi-currency tab to see all the settings. Here, you’ll need to do the following:

  • Set up your exchange rates service provider. It’s recommended that you subscribe to at least two or more for reliability reasons.
  • Enable the currencies you want available on your site. You must also make sure the payment gateway you’re using can accept payments in all those selected currencies as well.
  • Add a currency switcher by going to Admin > Widgets (under Appearance).
  • Make sure the Default Customer Location is set to geolocate so your site can detect the visitor’s currency.

Make the most of your international transactions with a Wise Business account

If you’re looking to optimize your international dealings as an ecommerce seller in Canada, check out Wise. A Wise Business account offers multi-currency capabilities, where you can

  • send money to over 160 countries,
  • get local account details in over 10 currencies, and
  • receive and hold money in over 20 currencies.

Opening a business account at Wise is free, online and easy! With Wise, you don’t lose money to monthly subscriptions or have it held up as minimum balance. You pay only for what you use. Here’s what you get for the essential and complete version for a one-time fee of 55 CAD:

FeaturesEssential features - without registration feesAll features for a one time payment of 55 CAD
Send money to over 70 countries
Wise Business Card
Holding and converting money across 40 currencies at the mid-market rate
Minimal fees starting at 0.48%
Local account details to receive payments in over 20 currencies
Direct debit to make recurring payments

You can always upgrade from the essential features to avail all Wise business features for a one-time payment of 55 CAD

Experience owning a Wise business account
with our demo >>>

It only takes a few minutes to set up your multi-currency account, and make the most of the mid-market exchange rate.

Step 1. Enter information relevant to yourself and your business.
Step 2. Share essential information about your business. This includes

  • Business registration
  • The business registered and trading addresses
  • The industry you’re in
  • Online presence
  • Name, date of birth, country of residence - for all stakeholders
  • Documents proving ownership of the business

Step 3. Enter essential information to verify your identity
Step 4. Set up and make a transfer as indicated on your account. Alternatively, you could pay the one-time fee and get account details in over 10 currencies.
Step 5. Wise sends you a confirmation email within 10 working days.

In case you add team members to the business account, they will need to be verified too.

Wise's has been reviewed and appreciated on public platforms such as:

  • Trustpilot Canada: 4.3/5 stars with 256,776+ reviews
  • Play Store Canada: 4.7/5 stars with 1.28M+ reviews

go-global-with-wise

Final thoughts on the WooCommerce multi-currency feature

The more international capabilities you have on your ecommerce store—the more appealing it’ll be to a global audience. When customers can shop comfortably in a familiar currency, it provides a much more personalized experience that does wonders for customer satisfaction. Pairing WooCommerce’s multi-currency feature with an external tool such as Wise can give you even more control over cross-border transactions, helping your business thrive, but also cut down on unnecessary costs.

About the author:
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    Piyush is an expert on finance topics for the Canadian market, covering everything you need to move money beyond borders. He creates high quality content to help you make the best cross-border decisions.

Sources:

1 - What currencies can I accept with WooPayments? Documentation - WooCommerce
2 - Multi-Currency for WooCommerce Documentation
Sources verified on 27 September 2024


*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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