Zeller Transaction Account in Australia. What are the fees and how does it work

As a business continues to grow, sorting out its financial and banking aspects becomes important. Setting up a business account is a crucial step that can help you manage your business funds effectively.

Additionally, keeping business and personal transactions separate can make it easier to get information for taxation and reporting obligations and prepare financial documents.¹²

This article will take a look at the Zeller Transaction Account. We’ll cover its main features, the type of businesses it supports, the process of signing up and verification, the fees involved, how it fares against Wise Business, and other key details.

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Who is Zeller Australia?

Zeller is a financial company that offers payment solutions and financial services for Australian small, medium and large businesses. Its services include business EFTPOS, transaction accounts, invoicing and debit cards.

Zeller claims to have the goal of reimagining business banking and is working to replace traditional banking products that can be outdated. It aims to level the playing field for businesses of all sizes and offer integrated financial solutions that accomplish this.

Zeller is Australian-owned and operated, with headquarters located in Melbourne.¹

What is the Zeller Transaction Account and how does it work in Australia?

Zeller Transaction Account is one of the products available in Zeller’s financial ecosystem. It is a business account that allows you to separate your personal and business finances. You can store funds in a Zeller Transaction Account, track your business’s income and expenses, and transfer money to pay the bills and your employees.

It’s free to open a Zeller Transaction Account. After getting the account, you only need to transfer money in for an opening balance.⁵

The main features of the Zeller Transaction Account

Some of the main features of the Zeller Transaction Account are⁵:

• Quick account creation: Creating a Zeller account only takes minutes as there’s no need for you to visit a bank or sign a lock-in contract.
• Real-time transfers: Zeller offers real-time transfers and settlements to and from the Zeller Transaction Account, and BPAY payments.
• Create multiple accounts for free: Zeller allows you to open multiple Transaction Accounts at no cost and with unlimited transfers, payments and cards.
• Link cards: Zeller debit and corporate cards can easily be linked to the accounts.
• Expense tracker: Zeller’s app and dashboard allow you to track spending in real-time. You can also categorise the transactions and incoming and outgoing transfers.
• BPAY: You can pay bills using BPAY from the Zeller Transaction Account.
• Attach notes and contacts: Contacts, customers, receipts and notes can be attached to expenses to help you gauge spending trends.
• Xero integration: Zeller Transaction Account can be integrated with Zero Bank Feeds to streamline admin.
• Get business insights: Zeller’s business intelligence reporting and analytics provide you with payments and spending insights.

Supported payment methods you can accept with Zeller

BPAY is available to pay bills from the Zeller Transaction Account.⁵

A day’s funds from Zeller Terminal or EFTPOS machine can be deposited into a Zeller Transaction Account nightly. Zeller Terminal accepts the following payment methods⁸:

• Tapping contactless debit and credit cards
• Tapping smartphones, watches, and other NFC-enabled devices
• Swiping or inserting a card and entering the PIN
• Getting the card details over the phone

What are the fees for this business account?

The fees associated with the Zeller Transaction Account are as follows⁵:

Service	Fee
Zeller transaction account setup	AUD$0
Monthly account fee	AUD$0
Minimum balance requirements	AUD$0
Transfer fees	AUD$0

Read more: Zeller Corporate Cards in Australia

Comparison with Wise business account

Here’s how the Zeller Transaction Account fares against Wise Business account.

Service/fee	Zeller Transaction Account	Wise Business
Opening a business account	Free	Free
International transfers	Not available	54 available currencies
Minimum balance required	None	None
Integrations	Xero	Xero, QuickBooks
Employee cards⁹	Corporate cards are free until 1 April 2024, AUD$9 per card per month thereafter Business debit cards are free	AUD$6

18 February 2024

International transfers with Zeller Transaction Account

Zeller is only available for businesses across Australian States and Territories. So, your business needs to physically be located in Australia, and not internationally, for you to be able to accept payments.

However, if you have a Zeller card, it can be used internationally wherever Mastercard is accepted.⁶

Which services can you integrate Zeller Transaction Account with?

Zeller Transaction Account can be integrated with Xero Bank Feeds to reconcile transactions, invoices and settlements.

You’ll need to be a registered customer with Xero and accepting transactions into the Zeller Transaction Account before setting up the integration.⁷

How to open a Zeller Transaction Account

You’ll get a Zeller Transaction Account as soon as you sign up for a Zeller Account on their website. Before you begin the sign-up process, you’ll need to check if Zeller supports your business and gather some necessary information and documents.²

Business types supported by Zeller

Zeller supports the following business types.³

Businesses with an ABN

• Individual/sole traders
• Australian companies
• Australian partnerships
• Australians trusts
• Australian government entities
• Australian incorporated associations

Businesses without an ABN

• Individual/sole traders

Required details and additional documents

You’ll need to provide the following details to complete the sign-up process.

• First and last name
• Date of birth
• Home address
• ABN or ACN
• Government-issued ID
• Phone number

Additionally, depending on the business type, you might be prompted to provide additional documents for identity and business verification. Following is the documentation that may be required⁴:

Companies

• Details of each director and all beneficial owners

Partnerships

• Certified copy of the partnership agreement
• Details about the business partners, including their full names, dates of birth and addresses

Trusts

• Certified copy of the trust deed

Incorporated associations

• Certified copy of rules or constitution of the association
• Details about the chair, the secretary, and the treasurer, or equivalent officers

The sign-up process

Once you’ve gathered the important details and documents, you can begin the process of signing up for a Zeller account, which looks as follows²:

1. Navigate to the sign-up page, and enter your email address and a password.
2. Read and agree to Zeller’s Terms and Conditions and Privacy Policy.
3. Enter an Australian phone number.
4. Enter the four-digit verification code you receive on the phone number.
5. Lastly, begin the identity and business verification process by clicking Start.
6. You’ll be granted a BSB and an account number along with the Zeller Transaction Account.

You’ll only be able to start accepting payments once your business is registered and you’ve passed the identity verification process. You might be asked to provide additional documents, as mentioned earlier, for the verification.

Is Zeller safe?

Zeller has PCI-DSS (Payments Card Industry Data Security Standard) certification. All of their products are PCI Level 1 compliant. Additionally, Zeller is certified by Europay, Mastercard, Visa, American Express, EFTPOS and JCB.

Zeller has real-time transaction monitoring with 24/7 fraud prevention. All accounts have multiple layers of encryption with two-factor authentication enabled.

Zeller contact details

Zeller can be contacted in the following ways between 9AM to 1AM AEST:

• Call the team 1800935537
• Send an email to support(at)myzeller.com – replace (at) with @
• Send an SMS to 0437935537

You can also get in touch with Zeller on their X or Facebook accounts from Monday to Friday, 9AM to 5PM AEST.

FAQs about Zeller Transaction Account

Why do I need to provide additional documents to open a Zeller Transaction Account?

Zeller follows Regulatory Compliance requirements which means that they check the identity of all customers and businesses. This entails verifying the information provided and identifying both individual and non-individual customers. You might be requested to share additional business documents to help with this process.⁴

Does Zeller have an app?

Zeller has an app available for both iOS and Android, making it easier to access the Transaction Account from a smartphone or a tablet. The app has several tools and features to allow you to track sales and expenses, issue cards, configure account settings, and even create and manage new Transaction Accounts.¹⁰

Can I get cards after opening a Zeller Transaction Account?

You can get and link unlimited free virtual and physical business debit cards once you open a Zeller Transaction Account. The debit cards can be assigned to different accounts to categorise the transactions and streamline admin. You can make unlimited free transfers to and from Zeller Transaction Accounts with the business debit card.¹¹

You can also purchase virtual or physical Zeller Corporate cards that are free until 1 April 2024 and will cost AUD$9 per active card per month thereafter.⁹

Does BPAY work with the Zeller Transaction Account?

You can securely pay your bills right from your Zeller Transaction Account using BPAY. The BPAY option is available under the Accounts tab of your Zeller account. All you have to do is enter the BPAY details, link a contact, assign a nickname and initiate bill payment. The option of linking BPAY details and contacts helps keep track of the expenses. If your Transaction Account is integrated with Xero Bank Feeds, you’ll be able to reconcile BPAY bill payments.

There are no fees attached to making payments via BPAY from the Zeller Transaction Account.

Wise Business Account and Debit Card

Streamlined and hassle-free, the Wise Business Account with linked debit card delivers an all-in-one solution for businesses.

At home or abroad, you can shop online or in-store via the Mastercard network and make easy ATM withdrawals using the Wise business debit card. With no monthly fees, hefty rates or hidden charges, Wise makes it easier to spend, send and receive funds.

Manage your money via your local Australian account while also benefiting from access to accounts in over 9 major currencies.

Access additional cards for your team as needed and pay a single fixed card-creation fee per card with no monthly fees applied.

Able to integrate with most major APIs, the Wise Business Account also facilitates better cash flow management and consistent, reliable reporting across all additional cards.

Find out more about how the Wise Business Account can save you time and money.

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Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up-to-date pricing and fee information.

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Sources:

1. Zeller About
2. Zeller Onboarding guide
3. Zeller What types of businesses does Zeller support?
4. Zeller Additional documents to sign up
5. Zeller Transaction Account
6. Zeller Can I use Zeller if my business is outside of Australia?
7. Zeller Zeller and Xero: Teaming Up for Bank Feeds
8. Zeller Zeller Terminal
9. Zeller Pricing
10. Zeller App
11. Zeller Business debit card
12. Business Set up your business bank account

Sources checked on: 18 February 2024