Australia Post MyPost business. How does it work and is it for you?

Roberto Efflandrin

Shipping costs can be a burden for any business. Express couriers and dedicated shipping agents are popular options, but they can get expensive.

The AusPost MyPost business account may be the solution to this challenge. It helps send parcels domestically or globally under the premise that the more you send the cheaper it gets.

Australia Post has also partnered with a number of suppliers to simplify this task even further.

We’re going to discuss what the MyPost business account is, how it works, the savings as you spend, and how to register for one.

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What is a MyPost business account?

An AusPost MyPost business account provides the opportunity for organisations that send a lot of parcels to save time and money.

You can send parcels domestically and internationally at rates that get cheaper the more you send.

AusPost has the largest network of collection options. In Australia, including office, post boxes and pickups.¹

What are the main features you get with a MyPost business account

AusPost is dedicated to helping Australian businesses lower their shipping costs. There are several benefits of registering for an AusPost MyPost business account²:

  • Save money on domestic and international parcels
  • Access to smart online shipping tools
  • Send parcels to over 190 countries
  • Choose your delivery speed
  • Flexible ways to lodge parcels
  • Send tracking notifications
  • Easy returns process (domestic packages only)
  • Customer support online or by phone
  • Carbon neutral delivery options
  • Recyclable materials offered

What are MyPost Business savings bands

The MyPost Business savings bands are designed to offer you higher discounts on postage the more you spend. The bands are determined by how much you spent on parcels in the previous 4 weeks or collectively in 12 months, whichever offers the most savings.

The discounts are easy to understand and change based on the zone where the parcels will be delivered. It’s divided into 6 bands as follows²:

Savings Band 0 Band 1 Band 2 Band 3 Band 4 Band 5
$0-49 in the last 4 weeks.

Or, up to $499 in the last 12 months.

$50-249 in the last 4 weeks.

Or, $500


in the last 12 months

$250-499 in the last 4 weeks.

Or, $2500


in the last 12



in the last

4 weeks.

Or, $5000


in the last 12



in the last

4 weeks.

Or, $10,000-

19,999 in the last 12 months


in the last

4 weeks.

Or, $20k+ in the

last 12 months.

Within the same city (<5kg) 0% 10% 25% 30% 35% 40%
To another major city (<5kg) 0% 5% 12% 16% 19% 20%
To rural areas (<5kg) 0% 0% 2% 3% 5% 5%
Aust over 5kg 0% 5% 10% 12.5% 15% 17.5%

Zone 1 New Zealand

0% 5% 20% 25% 30% 35%
Int’l Zone 2


0% 5% 15% 20% 25% 25%
Int’l Zone 2

Rest of Asia

0% 5% 10% 15% 20% 20%
Int’l Zone 2 Pacific Islands 0% 5% 7.5% 10% 12.5% 15%
Int’l Zone 3 USA & Canada 0% 5% 15% 20% 25% 25%
Int’l Zone 4

UK & Ireland

0% 5% 15% 20% 25% 25%
Int’l Zone 4 Major Europe 0% 5% 10% 15% 20% 20%
Int’l Zone 4 & 5

Rest of World

0% 5% 7.5% 10% 12.5% 15%

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How can MyPost business help your business

MyPost business is designed to save companies time and money with their parcel deliveries. With MyPost business you can¹²:

  • Reach more customers here and overseas
  • Access the online shipping portal to:
  • Create shipping and return labels
  • Manage your account
  • View and track orders
  • Arrange for pick-ups
  • Directly import orders from your eBay store
  • Bulk import from a .CSV file
  • Pay and print multiple orders at one time
  • Create international shipping labels including customs declarations
  • Order packaging
  • Create return labels
  • Access real-time address validation
  • Lodge parcels at over 4,000 post offices, 13,000 street boxes
  • Offer your customers a great delivery experience:
  • Fast shipping options
  • A collection of delivery points
  • Manage their deliveries via the MyPost app
  • Send parcels carbon neutrally
  • Get customer support 8am to 8pm (AEST) Monday to Friday
  • Integrate with platforms and partners

MyPost business integrated partners and platforms

AusPost MyPost business integrates with the following partners and platforms, to allow you to ship parcels to your customers in a number of ways.¹

Addition Big Commerce Easyship
eBay EIZ ELEXtensions
Joovil Ecommerce Koi by Chick Pikr
Pitney Bowes PlugInHive Ready Freight
Ready To Ship Ricemill SellerDash
SellIntegro Shipperfy Shippit
Shippo ShipStation SHOPLINE
Spiffy Stores Starshipit Storbie

How does partner/platform integration work

AusPost MyPost business integrates with the above partners and platforms to automate your shipping labels in three different ways³:

Read more: ePacket Shipping to Australia. How does it work

Automatically create shipping labels in a shipping platform

Customers place an order with your online store, you send those orders to your shipping platform, for example, Easyship. Then create your shipping labels with the AusPost MyPost discounts applied. MyPost sends the tracking numbers to your shipping platform.

Automatically create shipping labels in an eCommerce platform

If an eCommerce platform like Storbie powers your online store, the customer places an order with you as above. MyPost enables you to create shipping labels with its discounts already applied, and tracking numbers get provided.

Automatically create your shipping labels by importing your orders from eBay

If you have an online store on eBay, MyPost simplifies the process even further. Your orders are automatically sent to your MyPost account, then print all your shipping labels at once.

How to signup for an Australia Post MyPost business account

You can sign up for an Australia Post MyPost business account in three ways⁴:

  • In person at a post office
  • Online via the link at the AusPost page
  • Download the MyPost app and register from there

To apply from a business account you’ll need to provide the company or organisation's name, and its ABN or ACN. A provisional account may be approved subject to confirming the business’ details.

As the operator of the account, an individual will need to provide their personal details and agree to the terms of service.

You’ll be asked to choose a password at the time of opening the account.

Contact AusPost business

You can contact AusPost business in 3 ways:

Telephone Monday to Friday (excluding holidays) between 8 am and 6 pm AEST

  • In Australia 13 POST (13 7678)
  • From overseas +61 3 8847 9045
  • Live chat Monday to Friday (excluding holidays) between 8 am and 8 pm AEST
  • Raise a support ticket via the MyPost app

Wise Business

The Wise Business Account is a good alternative for local and international banking and more flexible with the businesses it supports. You can check here if your business is supported..

With this Business account, you can make international payments to 80 countries in over 50 currencies using the transparent mid-market rate plus a small transaction fee.

You’ll also get access to local Australian AUD account details, and account details for over 9 other major currencies.

The Wise business debit card can be used at ATMs, in-store, or online shopping via the Mastercard network. Additional cards can be made available for other team members as you choose, with one fixed card-creation fee per card and no monthly fees.

Find out how the Wise business account can save you money.

Register for a Wise business account
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Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up-to-date pricing and fee information.


  1. AusPost MyPost business
  2. AusPost MyPost business toolkit
  3. AusPost MyPost integration
  4. AusPost MyPost terms of service

Sources checked on: 24 April 2023

This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. The information in this publication does not constitute legal, tax or other professional advice from Wise Payments Limited or its affiliates. Prior results do not guarantee a similar outcome. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date.

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