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Passbook by Remitly¹ offered banking services including the Passbook account and linked Visa debit card, with no minimum balance or maintenance fees, and easy ways of sending money locally and internationally. However, if you were thinking of opening an account with Passbook, we have bad news: Passbook by Remitly closes in May 2023.
Don’t panic though - as part of this Passbook by Remitly review, we’ll also highlight some great alternatives, like the Wise Account for low-cost local and international payments. More on this later.
Remitly is a large international money transfer company, which partnered with Sunrise Banks, to offer a broader range of financial services, including the Passbook bank account.
Through the Passbook by Remitly app, customers could open a checking account to receive and send payments, and get a linked card for easy day to day spending and withdrawals. Passbook offered many no-fee services, and options to get cashback when you use the Remitly service to send payments overseas with your Passbook Visa card.
However, Passbook is being withdrawn in the US, with services ending as follows:
To withdraw your funds from Passbook, there are two main options:
Remitly by Passbook stops working on 1st May 2023. Looking for a flexible Passbook alternative with low fees? An alternative may be the Wise Account from Wise, which is a Money Service Business (MNB).
Open a Wise Account online or in the Wise app, to manage your money on the move - just as conveniently as you could with Passbook - plus, get the following features:
Whenever you need to convert between currencies - within your account, when spending with your card, or to send a payment - Wise uses the mid-market exchange rate rate and low fees⁹. That can help you cut the costs of foreign currency spending, and mean you get more from your money when you travel or shop online with international retailers.
Pricing/fees: Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up to date pricing and fee information.
Passbook by Remitly is a checking account offered through Remitly’s banking partner. You could have your salary or other payments deposited into your account, to make payments and send money to others - or to make fee free ATM withdrawals.
As Remitly is a specialist in overseas transfers, you could also use Passbook alongside Remitly’s international payment service to send money overseas.
Passbook is no longer offering accounts to new customers. Prior to Passbook’s closing, accounts were available to US residents who were over 18, as long as they could provide²:
Looking for another account that’s easy to open online or in-app? We have a few coming up later, so you can pick the best for your needs.
Passbook accounts were primarily operated via the Passbook by Remitly app. Once your account is up and running, you’d be able to access the following features:
Receive direct deposits, check your balance in the mobile app, send payments in the US to other Passbook customers, or use Remitly’s services for international transfers. Access to the Passbook bank account ends on 1 May 2023, and any money left in your account will be sent to you as a check.
If you have questions about your account, contact the Passbook by Remitly customer service number, or email on service@passbook.app.
Passbook accounts also came with a linked Visa card for spending at home and abroad. There were no Remitly fees to make withdrawals or spend, although limits did apply, which we’ll cover later. When you used your Passbook card to spend overseas, there were no foreign transaction fees, and your dollars were converted with the Visa exchange rate.
The Passbook card is being withdrawn on 20 April 2023.
Get a Wise card, for a one-time fee of $9, to spend in 174 countries,
And make up to 2 fee-free ATM withdrawals to a total of 100 USD, every month, with low, transparent fees after that. While Wise will not charge you for these withdrawals, some additional charges may occur from independent ATM networks.
Whenever you spend with your Wise card, your USD balance is automatically converted using the mid-market rate to the local currency when spending, with the mid-market exchange rate and low fees.
Pricing/fees: Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up-to-date pricing and fee information.
Passbook by Remitly had no day to day fees, and no minimum balance. You may pay a fee for sending money overseas, however - which we’ll cover later - and transaction limits also applied.
Here’s a rundown of the key Remitly by Passbook limits you’ll want to know about:
Transaction type | Remitly by Passbook limits² |
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ACH debits initiated by Remitly to an external financial institution |
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Deposits via your Passbook debit card (e.g. from CashApp/Venmo/PayPal) |
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Cash Deposits via third party money transfer services or ATM |
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ATM withdrawal/Cash Back at POS |
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Card Purchases |
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There is no Remitly fee for Passbook domestic transfers. However, this service is somewhat limited in that funds could only be deposited to another Passbook account. If your recipient did not have a Passbook account already, they’d be prompted by an email or SMS to register an account - which had to be done within 14 days for the funds to be deposited.
Transfers were also capped at 10 per day, with a maximum value of $500².
If you needed to send a payment overseas with your Passbook account, you could also do that through Remitly’s international transfer service. Fees and limits for this service varied widely, depending on the destination country. However, you could log into Remitly using your Passbook log in details³, to model your transfer and see the fee and exchange rate that would apply.
As we’ve noted, Passbook by Remitly is no longer offering new accounts, and will be entirely removed from service in May 2023. Let’s look at some Passbook alternatives, to help you select a different provider.
Don’t see what you’re looking for? Find out more about online providers and challenger banks here.
If you want an account with no ongoing charges, and the option to hold a balance in 50+ currencies, you might like Wise. Open your Wise Account online or in the Wise app, to hold and exchange currencies, send payments to 80+ countries, and spend with your linked Wise card all over the world.
Wise always uses the mid-market rate for currency conversion, with no maintenance charges, and low transparent fees for the services you use.
Chime⁴ accounts come with a lot of the same benefits that Passbook did, like no monthly fees and options to get paid early through direct deposit. With Chime, you can also build your credit score or save in a high yield savings account - making this a great pick for anyone who wants an online account to build a nest egg.
💡 Learn more about Chime in our full review. |
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Varo⁵ bank offers accounts with early direct deposit, options to spend and get cashback, and Zelle payments embedded into the service. Varo aims to be an inclusive provider, with different account types to suit customer needs, plus no credit checks and no monthly fees to operate your account.
💡Get a full Varo bank guide here. |
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Axos⁶ has a broad range of banking services, including checking, savings and premium accounts, mortgages and loans and ways to invest. With Axos you can get pretty much all the financial services you might need from one provider, which can make this a good Passbook alternative if you need to take a loan, invest, or access more complex financial services.
💡Get a complete guide to Axos and how it works here. |
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So what advantages and disadvantages did Passbook come with? Here’s a quick summary:
Pros | Cons |
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Passbook by Remitly offered services through a partnership between Remitly - a major international transfer service - and Sunrise Banks. It is fully licensed for the services it offered, and deposits were FDIC insured.
The Passbook by Remitly app is solidly rated by customers, with good reviews about how simple and intuitive it is to use. Here’s the Passbook customer reviews for both Apple and Android phones:
Passbook by Remitly offers some really great, low fee financial services you could access and manage from your mobile. However, Passbook is being withdrawn in the US and will no longer take on new customers. Existing accounts close during May 2023.
Instead of Passbook, consider an alternative - like Wise if you loved Passbook because of the account’s easy ways to send money overseas. You’ll be able to send payments with the mid-market exchange rate and low fees⁹ from your Wise Account, while spending with your handy Wise card, and keeping an eye on everything in the Wise app. Easy.
Passbook by Remitly is offered in partnership between Remitly and Sunrise Banks.
The Passbook card is issued on the Visa network and could be used anywhere Visa is accepted, worldwide. However, as card use stops in April 2023, you’ll need an alternative. Check out the Wise card as a smart option with multi-currency functionality, and low-cost currency conversion which uses the mid-market exchange rate and low fees⁹.
This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. The information in this publication does not constitute legal, tax or other professional advice from Wise Payments Limited or its affiliates. Prior results do not guarantee a similar outcome. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date.
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