How to order euros from Truist

Truist Financial Corporation® is an American bank holding company. The provider merged with BB&T® and SunTrust® banks in 2019, providing a range of accounts and services for customers across the US.¹

If you’re heading to Europe, exchange your US dollars for euros with Truist Bank. Exchanging your cash in advance can help you avoid foreign transaction fees for using your card abroad – and you can save on expensive ATM withdrawal charges.

We take a look at how to order euros from Truist, including everything you need to know about foreign costs and exchange rates.

Can you order euros from Truist?

The Truist website lists foreign currency exchange as one of its many services, along with foreign currency deposits, online banking, bill payment options, and wire transfers.²

Many banks impose a minimum or maximum exchange amount for your euro cash order.

For example, US Bank® requires customers to order at least 20 USD³ – and you’ll need to order less than 3000 USD to qualify for home delivery from Wells Fargo®.⁴

Although the minimum exchange amount isn’t readily available on the Truist Bank website, other sources claim you’ll need to order at least 200 USD to buy euros from Truist.⁵

You may need to make your foreign currency exchange in person, so speak to your local Truist branch for more information.

How to order euros from Truist: step-by-step

The Truist website doesn’t explain exactly how to order euros. However, you can speak to a teller to start your order.

If you need further advice and support, you can contact Truist Customer Support Monday to Friday 8am to 8pm ET or Saturday 8am to 5pm ET at:

Phone number: 844-4TRUIST (844-487-8478)⁶

You can use online banking to order euros at many major banks, with options to collect your money in-branch or access home delivery.

For most popular providers, you’ll need to complete an online form to order currency, including your personal details, your contact information, and how much cash you’ll need.

You may get a notification when your order is ready to collect, but it’s a good idea to leave at least 3 business days for your cash exchange.

Costs and fees of ordering euros from Truist Bank

There isn’t a lot of public information available regarding how much it costs to order euros from Truist.

You’ll pay to exchange your US dollars for euros – and you may need to pay a transaction fee, too.

Your exchange may cost up to 10 USD per currency conversion, but it’s important to speak with your Truist teller for more up-to-date information.⁵

Look out for transparent foreign money transfer platforms like Wise. You can use Wise’s currency converter to work out exactly how much your transaction will cost, with low fees.*

Save on exchange rate fees and get real-time spending notifications for every transaction. It’s your money, after all – you should know where it’s going!

What's Truist's exchange rate?

All banks and money transfer platforms charge an exchange rate to convert your US dollars into euros.

However, this rate can vary from bank to bank – and many providers add a substantial margin to make money from your transaction.

If you’re converting currencies, look out for the mid-market rate. This is the rate you might see on Google® – without markups or hidden fees.

Whether you’re spending abroad or exchanging cash, this is the only ‘real’ exchange rate out there.

If you use your Truist debit card to pay for something in a different currency, the provider uses the exchange rate set by Visa® or the government-mandated rate in place at the time of your transaction, increased by a margin of up to 3%.⁷

You may not know exactly how much you’ll pay in exchange rate fees, as the rate can fluctuate depending on when you complete your exchange.⁷ Make sure to check with Truist before ordering your euros.

You may also need to pay to withdraw money from an ATM abroad. For example, Truist charges a 5 USD fee for withdrawing money from a non-Truist international ATM.⁷

Ordering euros from Truist FAQ

If you want to order euros from Truist Bank, there are a few things to keep in mind. Let’s take a look at some commonly asked questions.

How long does it take to receive euros ordered from Truist?

It’s not clear exactly how long it takes to receive euros from Truist Bank. However, some sources claim you should receive your cash within 2 to 3 business days.⁵

What are the limits of ordering euros with Truist?

You may be subject to a minimum or maximum order amount – and you’ll pay to convert your US dollars into euros. You’ll need to check with Truist Bank for updated limits and fees before you exchange your cash.

Can you order euros online or do you need to visit a branch?

Speak to Truist Bank for more information about how to complete your euro order. You can call customer support at 844-4TRUIST (844-487-8478).

Are there any restrictions on ordering euros from Truist Bank?

There isn’t a lot of information readily available on the public Truist website, so it can be hard to make an informed decision about your euro exchange.

However, as a Truist customer, you can access online banking or speak to your local branch for more information about your foreign currency order.

Can you pay for your euro order with a credit or debit card?

Most banks accept multiple payment methods for foreign currency orders, but you should check with your local teller before paying for your euros.

If you’re a Truist customer, order euros in advance to prepare for your European vacation. You can save on expensive ATM fees abroad, but you’ll need to contact your local branch for more information about how to complete your order.

You’ll also need to think about how much it costs to exchange your cash – and Truist Bank’s transaction fees may not be readily available online.

Choosing the right money provider can minimize costs and stress during your big trip. To start making payments in over 150 countries – all at the mid-market exchange rate – check out Wise.