Personal Finance Bank accounts

Citibank US World Wallet guide

Gabriela Peratello

20.06.24 (last updated)

Read time 2 minutes

If you’re already a customer, the Citibank World Wallet®¹ could offer a convenient way for you to manage your travel money. If you have a checking or saving account already, you may be able to use Citibank World Wallet to have travel cash delivered conveniently to your home or office, ready for your next trip.

This guide walks through the Citibank World Wallet including how it works, and who can use it. We’ll also touch on the Wise Account as a more flexible alternative from a non-bank provider, with low fees and easy ways to spend internationally*.

What is Citibank World Wallet?

The Citibank World Wallet is a service which allows Citibank customers to order foreign currency in cash for delivery to their home or office, or for easy collection in a Citibank branch.

You can order 50+ currencies, including pretty much all major world currencies, and your USD will be converted using competitive exchange rates to calculate the value of foreign currency you’re buying.

Fees may apply, depending on the account you hold with Citibank, as well as the value of your payment and the exact service you need. More on that later.

Who can use the Citibank World Wallet?

When you use Citibank World wallet, payments are deducted from your Citibank Money Market, savings or checking account to cover the cost of the foreign currency you’re buying. This means that to use this service you must be an existing Citibank customer.

Not a Citibank customer? Or looking to compare your options for convenient and cost effective international spending? We’ve got a great alternative coming up: the Wise account. Use Wise to hold and exchange 40+ currencies with the mid-market rate, spend with your card, and make ATM withdrawals overseas to have cash in your pocket when you need it. More on that later.

How does Citibank World Wallet work?

To use Citibank World Wallet you’ll need an eligible Citibank checking, savings or Money Market account. Assuming you’re already eligible for this service, all you need to do to use the Citibank World Wallet is:

Call 1-800-756-7050 Confirm the amount you want to convert and the currency you need Citibank staff will let you know the applicable rate and any fees, based on your transaction details Confirm where you want the cash to be delivered to - your home, office, or local Citibank office Payment is deducted from your preferred Citibank account, and the funds are dispatched to you

How long does Citibank World Wallet take?

If you call to place your order by 3 PM CST and you'll get next business day delivery to your home, office or your preferred Citibank location. Orders placed later than that will take an additional day for processing.

What are the Citibank World Wallet fees?

The fees you pay to use Citibank World Wallet depend on the account you have, the value of the transaction and how you want to get your foreign currency cash in the end.

Here’s an overview of the most important fees you need to know about - you can also get more details on the Citibank World Wallet webpage, or in your online banking service.

	Citibank World Wallet fee
Service fee	Citigold® or Citi Priority Account Package - no service fee All other customers - 5 USD Fees waived for transactions over 1,000 USD
Delivery fee	Delivery is free to a Citibank branch For delivery to your home or office: Standard overnight - 10 USD Priority overnight - 15 USD Saturday overnight - 20 USD All fees are waived for Citigold or Citi Priority clients
Conversion rate	Competitive currency exchange rates - this rate may include a markup on the mid-market rate
Buy back fee	5 USD plus currency exchange costs Waived for buy back transactions over 1,000 USD

Exchange money in just a few clicks with Wise

Wise can help you get a better deal on currency conversion in over 40 currencies, with the mid-market exchange rate and low fees*.

Open a personal Wise account for free online or in the Wise app, and order a linked debit card for spending and withdrawals in 150+ countries.

There’s no fee* to spend any currency you hold, and no foreign transaction fee to worry about.

Use your account when you travel or shop online in foreign currencies, send payments to 70+ currencies, and get your own local account details to get paid from 160+ countries.

Say goodbye to overcomplicated currency exchange.

Say hello to Wise

Source:

Citibank World Wallet

Source checked on 05.09.2024

*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.