Braintree Review: Features, Pricing, FAQ (2024)

Mike Renaldi

With the rise of ecommerce and online transactions, having a reliable and secure payment gateway is essential for businesses. One such payment gateway that has gained popularity in recent years is Braintree. It allows businesses to accept various forms of payment through Braintree POS.

In this article, we will take an in-depth look at what Braintree has to offer and why it may be the right or wrong choice for your business. We'll also discuss how Wise Business serves as a great international option for accepting and receiving payments.

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Braintree Account Review: Quick Overview

Key Features¹
  • Connected to PayPal
  • Money Management Tools
  • Mobile Software
  • Supports Most Billing Methods
  • Website Integrations
Main Fees²Per Transaction Fees

(0.75-3.49% + $0-$0.49 for non-PayPal transactions)

Great ForCompanies Looking to Integrate with Existing Services
Trustpilot Rating³1.1 Out of 5 Stars

Braintree Account Review: What is it? Key Features

Braintree is a payment gateway, which means it is a technology that authorizes and facilitates online transactions between a customer and a merchant. Braintree payment gateway is owned by PayPal, which has lent its reputable and trusted name to back the payment processor. It has become one of the leading payment processors for businesses of all sizes. Braintree offers its services globally, just like PayPal does.

Here are the features that Braintree highlights on its site in its own words:

  • Fraud Tools - help detect and prevent fraudulent transactions (includes 3D Secure 2)
  • Data Security - safeguard your customer’s information
  • Payment Methods - accept cards, PayPal, Venmo (in the US), and more
  • Reporting - get key transaction insights
  • Global Scale - reach customers all over the world
  • Payouts - pay your sellers and freelancers globally

Ease of Use¹

Capterra users rated Braintree 3.8 out of 5 stars in the Ease of Use category. For comparison, “popular alternative” Stripe scored 4.5 out of 5 stars in the same category.

Customer reviewers on Capterra found that the setup process, mobility of the service, and money management tools for splitting payroll made Braintree easy to use.


Braintree Pricing and Fees²

Card & Digital Wallet Transactions>(Visa, Mastercard, Discover, JCB, UnionPay, Diners Club, and American Express cards, and digital wallets)2.59% + $0.49/transaction
Charitable 501(c)(3) Organization Card Transactions>(Visa, Mastercard, Discover, JCB, UnionPay, Diners Club, and American Express cards, and digital wallets)1.99% + $0.49/transaction
Card Transactions in Non-USD Currencies1%
Card Transactions from Non-US Cards1%
Chargebacks on Card Transactions$15
American Express Transactions with Merchants who have an American Express Account$0.15
PayPal and PayPal Credit TransactionsSubject to PayPal Fees & Conditions
Venmo Transactions3.49% + $0.49/transaction
ACH Direct Debit Transactions0.75%/transaction>(max fee of $5)
Return Fee for ACH Direct Debit$5
Unauthorized Fee for ACH Direct Debit$5

Braintree Account Benefits and Disadvantages

What are the Benefits of Braintree?

Braintree is notable to customers for its mobility. With mobile platform and desktop functionality, you are free to use Braintree wherever you see fit. This makes it a great choice for businesses that need their financial managers to travel away from headquarters often.

Being backed by PayPal is also a great perk of Braintree. They aren’t upfront about this, but you may likely have better rates for PayPal transactions. This makes Braintree a good option for businesses that make a good part of their sales from PayPal payments.

Braintree also has the benefit of payouts, which allow you to pay employees, contractors, freelancers, and more. They also help you split payments between employees. This helps you keep all your payments in and out in one place, which helps you stay on top of finances.

What are the Disadvantages of Braintree?

While they are comparable to other services, Braintree transaction fees should not be ignored as a potential disadvantage. It’s especially important to note the foreign transaction fee, which may come up more often for some businesses than others. Plus, there is a Braintree charge AmEx users only receive, and Braintree ACH pricing isn’t as good as other services.

Looking for a low-cost way to receive international payments?

Receive international payments
with Wise Business

Get paid from Stripe, Amazon, Etsy, and more
A one-time fee gets you local account details in global currencies

Braintree Account Review: FAQ

What is Braintree Payments?

Braintree Payments is a payment gateway that allows businesses to accept online payments securely and seamlessly. Braintree offers its services to merchants in various industries, including ecommerce, travel, subscription-based businesses, and more.

What is Braintree Payment Processing?

Braintree payment processing is the process of securely transferring funds from a customer's account to a merchant's account. It offers various payment options, including Braintree credit card processing and debit card processing, as well as PayPal, Venmo, digital wallet, and ACH Direct Debit processing.

Is Braintree Legit?

Braintree is a subsidiary of PayPal, which is one of the most well-known and trusted payment processors in the world. This fact alone speaks to Braintree's legitimacy. Additionally, Braintree follows strict security protocols and has many certifications, making it a highly trustworthy payment gateway.

Should I Pick Braintree as my Payment Processor?

This question depends on what you’re looking for from a financial service. But the consensus around Braintree is that other options on the market work better for most needs.


Sources used :

  1. Braintree Pricing, Alternatives & More 2024 | Capterra
  2. Pricing | Braintree Payments
  3. Braintree Reviews | Read Customer Service Reviews of … - Trustpilot
  4. Braintree | Online Payment Solutions and Global Payment Processor
  5. Get in Touch | Braintree Payments

Sources last checked on 2-February 2024.

*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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