It’s time Aussies stand up to the $3.1 billion fake exchange rates cost a year

Wise

It’s time for banks to stop ripping Aussies off.

Recent research found Australians paid $3.1 billion in 2016 in hidden fees such as exchange rate mark-ups and card spending charges applied by banks and currency brokers to international transactions. That’s $167 a year per Australian adult just last year.

Most banks tell their customers they only pay a small upfront fee for international payments. But, in reality, customers pay much more. Huge hidden charges are taken in the form of the terrible exchange rates, often without the customer realising.

By hiding their charges in fake exchange rates, banks are able to make claims they offer “low fees” or “no commission”.

These practices aren’t transparent and hide important decision-making information from customers.

Australians deserve a fair go and should get the real exchange rate when making an international money transfer. Banks and brokers should end their deceptive practices by using the real exchange rate and transparently tell customers the real cost of transferring money abroad. The Australian Government should make sure banks don’t continue to rip off customers.

Join us in telling your bank and the Government it’s to act and ban fake exchange rates. Visit
banfakerates.com to take a stand today.

Taavet Hinrikus
Co-founder and Chairman, Wise


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This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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