Amaysim international roaming. The rates, fees & how it works

If you travel regularly between Australia and other countries, you’ll know all about the difficulties of expensive roaming charges. Approximately 85% of travellers don’t know how much they’ll get charged when they use their phone abroad, which is why telco companies such as Amaysim are growing in popularity.¹

In this article, we’ll take you on a whistle-stop tour of Amaysim’s international roaming services for Australians, including how it works, available plans, usage tracking, and some must-know international roaming info.

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Amaysim International roaming. What is it and how does it work

Amaysim’s international roaming allows Australian customers to use minutes, texts, and mobile data in over 90 countries via their international roaming packs.²

Roaming packs start from $20 AU and can be added to new/existing Amaysim SIM plans. They provide 365 days of usage which enables customers to use data plans for multiple visits abroad and can be stacked together if more data/minutes/texts are required. Your Australian phone number will remain the same, and unused roaming can be rolled over for up to 365 days from purchase.²

International roaming packages are available with Amaysim

Here are the international roaming packages that are available with Amaysim, all have an expiry of 365 days²:

	Cost	Minutes	Texts	Data
Small Talk	$20 AU	100	100	N/A
The Works	$25 AU	50	50	1GB
Just Gigs	$50 AU	N/A	N/A	5GB
The Epic	$70 AU	100	100	5GB

As seen on June 2, 2023

Do you get internet data & coverage Internationally with Amaysim roaming

Internet data and coverage is available internationally with Amaysim roaming. To use internet data abroad, Amaysim customers would need to select from the following three plans, depending on how much internet data they require²:

• The Works (1GB)
• Just Gigs (5GB)
• The Epic (5GB)

These plans may also come with minutes and text as per the table above.

What is the cost to use Amaysim service abroad

The cost to use the Amaysim service abroad is dependent on which Roaming Pack you choose. Below are the four packages and the cost of each, these each have an expiry of 365 days²:

• Small Talk: $20 AU
• The Works: $25 AU
• Just Gigs: $50 AU
• The Epic: $70 AU

How do you activate roaming with Amaysim

International roaming with Amaysim is activated manually via Settings when you add a Roaming Pack to your Amaysim plan. You can follow the below instructions to activate your international roaming²:

1. Log in to the Amaysim app
2. Click the Settings cog in the top right corner
3. Navigate to** International Roaming**
4. Move the toggle to the On position

Destinations eligible for international roaming with Amaysim

International roaming is available in many countries/territories across the globe. Here are the destinations eligible for international roaming with Amaysim²:

Countries eligible for roaming via Roaming Packs

Albania, Argentina, Armenia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Cyprus, Czech Rep, Denmark, Ecuador, Estonia, Faroe Islands, Fiji, Finland, France, Georgia, Germany, Greece, Greenland, Guam, Guernsey, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Kazakhstan, Korea South, Kuwait, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mexico, Moldova, Montenegro, Myanmar, Nauru, Netherlands, New Zealand, Norway, Pakistan, Palestine, Panama, Papua New, Guinea, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Samoa, San Marino, Serbia, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Tahiti (French Polynesia), Taiwan, Tajikistan, Thailand, Timor-Leste, Tonga, Turkey, US Virgin Islands, USA, Ukraine, United Arab Emirates, United Kingdom, Vanuatu, Vatican City, Vietnam

As seen on June 2, 2023

How to track roaming usage with Amaysim

Roaming usage with amaysim can be tracked by logging into the amaysim app and swiping up from the home screen to view your latest Roaming Pack details.²

You can also view your recent charges via the International Roaming Charges section within the app. It’s worth bearing in mind that there may be a small delay in receiving roaming usage due to delays in receiving this data from roaming partners.²

Contacting Amaysim

If you need to reach out to amaysim, you can contact them via the below routes:

• Phone:

• 567 (free from amaysim number)

• 1300 808 300 (non-amaysim number, charges apply)

• LiveChat - Mon-Fri 8 am - 6:45 pm, Sat-Sun 10 am-5:30 pm, Public holidays 10 am-6 pm

• Online Contact Form

FAQs about international roaming with Amaysim

What is VoLTE International Roaming

VoLTE international roaming is short for Voice over Long Term Evolution, which allows you to make voice calls via the Optus 4G Plus network. It’s available wherever this network reaches, and allows you to achieve quicker call connection times with better audio quality over a 4G connection.³

This can be set up on your phone by navigating to Settings and enabling VoLTE within the mobile data/networks section.³

Making emergency calls while abroad with Amaysim

Emergency calls can be made while abroad for free using either 112 or 000 from your amaysim number.⁴

What communication services can you use while abroad

While abroad, SMS, calls, and data will be available to use with an Amaysim package.²

MMS messages are charged separately when travelling to other countries - these will cost $0.75 AU per standard MMS message.

Travel wisely — Give the Wise Account and Debit Card a try

For those of you that are planning on travelling abroad in the near future, you should check out the Wise Account and Debit Card.

With a Wise Account you can hold money in over 40 currencies and spend it in over 170 countries. Whenever you exchange currencies it’s done using the mid-market rate with a conversion fee shown upfront.

To make everyday spending easier you can order a Wise Debit card for your Wise Account and generate virtual cards as needed. If you have the local currency in your Wise Account the Wise card will use it and charge no fees. If you don’t, it uses smart technology to auto-convert your money at the mid-market rate, for a conversion fee.

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Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up-to-date pricing and fee information.

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Sources:

1. The Dangers of International Roaming Charges - Keepgo
2. International Roaming - Amaysim
3. How to setup VoLTE - Amaysim
4. Amaysim Mobile Service Description (PDF) - Amaysim
5. MMS Messaging - Amaysim

Sources checked on: 02 June 2023 / 05 June 2023