Amaysim international roaming. The rates, fees & how it works

If you travel regularly between Australia and other countries, you'll know all about the difficulties of expensive roaming charges. Approximately 85% of travellers don't know how much they'll get charged when they use their phone abroad, which is why telco companies such as Amaysim are growing in popularity.¹

In this article, we'll take you on a whistle-stop tour of Amaysim's international roaming services for Australians, including how it works, available plans, usage tracking, and some must-know international roaming info. We'll also introduce to you Wise Travel Card that can help you save on international transactions with currency conversions at mid-market exchange rates.

Amaysim International roaming. What is it and how does it work

Amaysim's international roaming allows Australian customers to use minutes, texts, and mobile data in over 90 countries via their international roaming packs.²

Roaming packs start from $20 AU and can be added to new/existing Amaysim SIM plans. They provide 365 days of usage which enables customers to use data plans for multiple visits abroad and can be stacked together if more data/minutes/texts are required. Your Australian phone number will remain the same, and unused roaming can be rolled over for up to 365 days from purchase.²

International roaming packages are available with Amaysim

Here are the international roaming packages that are available with Amaysim, all have an expiry of 365 days²:

As seen on June 2, 2023

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Do you get internet data & coverage Internationally with Amaysim roaming

Internet data and coverage is available internationally with Amaysim roaming. To use internet data abroad, Amaysim customers would need to select from the following three plans, depending on how much internet data they require²:

• The Works (1GB)
• Just Gigs (5GB)
• The Epic (5GB)

These plans may also come with minutes and text as per the table above.

What is the cost to use Amaysim service abroad

The cost to use the Amaysim service abroad is dependent on which Roaming Pack you choose. Below are the four packages and the cost of each, these each have an expiry of 365 days²:

• Small Talk: $20 AU
• The Works: $25 AU
• Just Gigs: $50 AU
• The Epic: $70 AU

How do you activate roaming with Amaysim

International roaming with Amaysim is activated manually via Settings when you add a Roaming Pack to your Amaysim plan. You can follow the below instructions to activate your international roaming²:

1. Log in to the Amaysim app
2. Click the Settings cog in the top right corner
3. Navigate to** International Roaming**
4. Move the toggle to the On position

Destinations eligible for international roaming with Amaysim

International roaming is available in many countries/territories across the globe. Here are the destinations eligible for international roaming with Amaysim²:

As seen on June 2, 2023

How to track roaming usage with Amaysim

Roaming usage with amaysim can be tracked by logging into the amaysim app and swiping up from the home screen to view your latest Roaming Pack details.²

You can also view your recent charges via the International Roaming Charges section within the app. It's worth bearing in mind that there may be a small delay in receiving roaming usage due to delays in receiving this data from roaming partners.²

Contacting Amaysim

If you need to reach out to amaysim, you can contact them via the below routes:

• Phone:

• 567 (free from amaysim number)

• 1300 808 300 (non-amaysim number, charges apply)

• LiveChat - Mon-Fri 8 am - 6:45 pm, Sat-Sun 10 am-5:30 pm, Public holidays 10 am-6 pm

• Online Contact Form

FAQs about international roaming with Amaysim

What is VoLTE International Roaming

VoLTE international roaming is short for Voice over Long Term Evolution, which allows you to make voice calls via the Optus 4G Plus network. It's available wherever this network reaches, and allows you to achieve quicker call connection times with better audio quality over a 4G connection.³

This can be set up on your phone by navigating to Settings and enabling VoLTE within the mobile data/networks section.³

Making emergency calls while abroad with Amaysim

Emergency calls can be made while abroad for free using either 112 or 000 from your amaysim number.⁴

What communication services can you use while abroad

While abroad, SMS, calls, and data will be available to use with an Amaysim package.²

MMS messages are charged separately when travelling to other countries - these will cost $0.75 AU per standard MMS message.

Travel wisely — Give the Wise Account and Debit Card a try

The Wise card is a simple way to save up to 4x when you're spending internationally. You can spend in 150+ countries at mid-market rate — basically the rate you see on Google. With no foreign transaction fees and low, transparent pricing, Wise usually gives you the best value for your money.

Simply create a Wise account for free, order a card and top-up AUD to get started. Having a physical Wise card allows you to make chip and pin payments, as well as make some free ATM withdrawals each month for when you're abroad. You can get digital cards and add to your Google or Apple Pay wallet for instant use. Spend directly with the Wise account in AUD and let auto-conversion do the trick or convert in advance to your desired currency. You can hold and exchange 40+ currencies in your Wise account and spend the currencies you hold for free.

Wherever your travel takes you, the Wise card makes spending money abroad cheaper and easier.

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Please see Terms of Use and product availability for your region or visit Wise Fees & Pricing for the most up to date pricing and fee information.

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