Back in the day, using your Australian phone abroad would mean high usage costs and limited connectivity, if it even worked at all. These days, international...
If you travel regularly between Australia and other countries, you’ll know all about the difficulties of expensive roaming charges. Approximately 85% of travellers don’t know how much they’ll get charged when they use their phone abroad, which is why telco companies such as Amaysim are growing in popularity.¹
In this article, we’ll take you on a whistle-stop tour of Amaysim’s international roaming services for Australians, including how it works, available plans, usage tracking, and some must-know international roaming info.
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Amaysim’s international roaming allows Australian customers to use minutes, texts, and mobile data in over 90 countries via their international roaming packs.²
Roaming packs start from $20 AU and can be added to new/existing Amaysim SIM plans. They provide 365 days of usage which enables customers to use data plans for multiple visits abroad and can be stacked together if more data/minutes/texts are required. Your Australian phone number will remain the same, and unused roaming can be rolled over for up to 365 days from purchase.²
Here are the international roaming packages that are available with Amaysim, all have an expiry of 365 days²:
|Small Talk||$20 AU||100||100||N/A|
|The Works||$25 AU||50||50||1GB|
|Just Gigs||$50 AU||N/A||N/A||5GB|
|The Epic||$70 AU||100||100||5GB|
As seen on June 2, 2023
Internet data and coverage is available internationally with Amaysim roaming. To use internet data abroad, Amaysim customers would need to select from the following three plans, depending on how much internet data they require²:
- The Works (1GB)
- Just Gigs (5GB)
- The Epic (5GB)
These plans may also come with minutes and text as per the table above.
The cost to use the Amaysim service abroad is dependent on which Roaming Pack you choose. Below are the four packages and the cost of each, these each have an expiry of 365 days²:
- Small Talk: $20 AU
- The Works: $25 AU
- Just Gigs: $50 AU
- The Epic: $70 AU
International roaming with Amaysim is activated manually via Settings when you add a Roaming Pack to your Amaysim plan. You can follow the below instructions to activate your international roaming²:
- Log in to the Amaysim app
- Click the Settings cog in the top right corner
- Navigate to** International Roaming**
- Move the toggle to the On position
International roaming is available in many countries/territories across the globe. Here are the destinations eligible for international roaming with Amaysim²:
|Countries eligible for roaming via Roaming Packs|
|Albania, Argentina, Armenia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Cyprus, Czech Rep, Denmark, Ecuador, Estonia, Faroe Islands, Fiji, Finland, France, Georgia, Germany, Greece, Greenland, Guam, Guernsey, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Kazakhstan, Korea South, Kuwait, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mexico, Moldova, Montenegro, Myanmar, Nauru, Netherlands, New Zealand, Norway, Pakistan, Palestine, Panama, Papua New, Guinea, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Samoa, San Marino, Serbia, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Tahiti (French Polynesia), Taiwan, Tajikistan, Thailand, Timor-Leste, Tonga, Turkey, US Virgin Islands, USA, Ukraine, United Arab Emirates, United Kingdom, Vanuatu, Vatican City, Vietnam|
As seen on June 2, 2023
Roaming usage with amaysim can be tracked by logging into the amaysim app and swiping up from the home screen to view your latest Roaming Pack details.²
You can also view your recent charges via the International Roaming Charges section within the app. It’s worth bearing in mind that there may be a small delay in receiving roaming usage due to delays in receiving this data from roaming partners.²
If you need to reach out to amaysim, you can contact them via the below routes:
567 (free from amaysim number)
1300 808 300 (non-amaysim number, charges apply)
LiveChat - Mon-Fri 8 am - 6:45 pm, Sat-Sun 10 am-5:30 pm, Public holidays 10 am-6 pm
Online Contact Form
VoLTE international roaming is short for Voice over Long Term Evolution, which allows you to make voice calls via the Optus 4G Plus network. It’s available wherever this network reaches, and allows you to achieve quicker call connection times with better audio quality over a 4G connection.³
This can be set up on your phone by navigating to Settings and enabling VoLTE within the mobile data/networks section.³
Emergency calls can be made while abroad for free using either 112 or 000 from your amaysim number.⁴
While abroad, SMS, calls, and data will be available to use with an Amaysim package.²
MMS messages are charged separately when travelling to other countries - these will cost $0.75 AU per standard MMS message.
With a Wise Account you can hold money in over 40 currencies and spend it in over 170 countries. Whenever you exchange currencies it’s done using the mid-market rate with a low conversion fee shown upfront.
To make everyday spending easier you can order a Wise Debit card for your Wise Account and generate virtual cards as needed. If you have the local currency in your Wise Account the Wise card will use it and charge no fees. If you don’t, it uses smart technology to auto-convert your money at the mid-market rate, for a low conversion fee.
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- The Dangers of International Roaming Charges - Keepgo
- International Roaming - Amaysim
- How to setup VoLTE - Amaysim
- Amaysim Mobile Service Description (PDF) - Amaysim
- MMS Messaging - Amaysim
Sources checked on: 02 June 2023 / 05 June 2023
This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. The information in this publication does not constitute legal, tax or other professional advice from Wise Payments Limited or its affiliates. Prior results do not guarantee a similar outcome. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date.
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