How to delete your Paysend account: US guide

If you no longer use Paysend, deleting your account can help keep your finances organized and reduce the number of services linked to your personal information.

Some people close their accounts after switching providers, while others simply stop needing international transfers and want to clean up unused apps.

This guide explains how to delete your Paysend account step by step, what to do before closing it, and answers common questions for users in the United States.

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How to delete a Paysend account step by step

Before you can delete your Paysend account, make sure there’s no remaining balance and that there are no pending transfers or unresolved issues. If your account is not in good standing, Paysend may block the closure until all outstanding issues are settled.

Once you’re ready, follow these steps to close your Paysend account:¹

Step 1. Log in to your Paysend account using the app
Step 2. Go to Profile, then open Settings
Step 3. Select Security and tap the menu icon in the top right corner
Step 4. Choose Delete account permanently
Step 5. Follow the on-screen instructions to confirm your request

If you don’t see the option to delete your account, you can contact Paysend customer support through the app or by email to request account closure.

How to delete a Paysend account without logging in?

For security reasons, it’s generally not possible to delete a Paysend account without logging in. This helps prevent unauthorized users from closing accounts without verification.

If you’re unable to access your account, your best option is to contact Paysend customer support directly. You may be asked to verify your identity before they can help with your request.

How do I remove my credit card from Paysend?

If you no longer plan to use Paysend, removing a linked card improves your account hygiene.

To remove a linked card from your Paysend account, follow these steps:²

Step 1. Log in to your Paysend account
Step 2. Open your Profile from the main menu
Step 3. Scroll to the Linked cards and accounts section
Step 4. Select the card you want to remove
Step 5. Tap the menu icon in the top right corner of the card
Step 6. Choose Remove card and confirm

If you receive an error message or can’t remove the card, you can contact Paysend customer support for help. They may ask you to verify your identity before making changes to your account.

Removing a card doesn’t close your Paysend account. If you want to stop using the service entirely, you will still need to delete your account separately.

Before deleting your Paysend account

Deleting your Paysend account is usually quite simple, but there are a few important details to check out first. Taking these steps can help avoid delays and make sure you don’t lose access to important information.

Transfer any remaining balance

You won’t be able to delete your Paysend account if there’s still money in it. Make sure all funds are sent out or withdrawn before starting the closure process.

Download your transaction history

Once your account is deleted, your transaction history may no longer be accessible. If you need records for budgeting, taxes, or personal reference, download or save them in advance.

Cancel pending transfers

If you have any pending or scheduled transfers, cancel them before deleting your account. Open transactions can prevent account closure.

Check for unresolved issues

Accounts with disputes, verification requests, or restrictions may not be eligible for deletion. Review your account status and resolve any outstanding issues first.

Remove linked payment methods

If you have credit or debit cards linked to your Paysend account, remove them before deleting the account to reduce the risk of future charges.

Once these steps are complete, you should be able to delete your Paysend account without issues.

How to delete a Paysend account FAQS

Still have questions about closing your Paysend account? Here are some of the most common ones users in the United States ask.

Can I reopen my Paysend account after deleting it?

Once your Paysend account is deleted, it cannot be reopened. You may be able to create a new account in the future, but your previous account data and transaction history will not be restored.

What happens when I delete my Paysend account?

When you delete your account, you lose access to your transaction history, saved payment methods, and account settings. Any pending transfers may be canceled as part of the closure process.

Why can’t I delete my Paysend account?

Yes, most users can request account deletion directly from the Paysend app. If the option is not available, you can contact Paysend customer support through the app for help.

If you’re unsure whether an account restriction is related to security or verification checks, it may help to read our guide on whether Paysend is safe.

Does removing my card close my Paysend account?

No. Removing a credit or debit card only deletes the payment method. Your Paysend account will remain open until you explicitly request account deletion.

Moving on from Paysend

Deleting your Paysend account is usually straightforward once your balance is cleared and there are no pending transfers or unresolved issues.

It’s also a good idea to save your transaction history and remove any linked payment methods before closing the account.

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Sources

1. Paysend – How can I delete my Paysend account?
2. Paysend – How do I remove a linked card?

Sources checked 12/22/2025