Papaya Global Review

Panna Kemenes

22.03.23 (updated more than 1 year ago)

6 minute read

Founded in 2016 by Eynat Guez, Ofer Herman and Ruben Drong, Papaya Global is a professional employer organization (PEO). It offers an end-to-end global payroll and onboarding solution.¹ Its AI-driven solution and team of compliance experts simplifies global payroll and onboarding.

In this Papaya Global review, we’re breaking down its features, to see if it’s a good fit for your business.

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Papaya Global: Quick overview

Features	Papaya Global
Supported business types	Small startups to large enterprises
Pricing	No free trial available Full Service Payroll: $12 USD per employee per month Strategic Insights and Analytics: $150 USD per location per month Employer of Record: $750 USD per employee per month Contractor Management: $25 USD per employee per month Global Expertise Services: $250 USD per employee per month
Customer service	Expansive FAQ section² Online “Countrypedia” guide to help with country specific hiring Access to immigration and compliance experts Access to a dedicated account manager
Main features	Immigration and compliance support for international onboarding AI-led SaaS solution to streamline payroll services Hire employees in 160+ countries and pay them in over 100+ currencies Live reporting and insights HR integrations and support Range of integrations available Expense management
Discounts	Volume discounts for certain subscription plans³

In this article:
Pros and Cons Papaya Global pricing Papaya Global key features Usability Overall conclusion Need to pay employees abroad? Discover Wise

Pros and Cons

Here’s a summary of the pros and cons of Papaya Global.

Pros	Cons
Transparent pricing Access to compliance and immigration experts Full end-to-end payroll and onboarding services AI-led SaaS system reduces manual effort and human error Compliance and validation reporting engine keeps you up to date and always compliant International onboarding and payroll for 160+ countries in over 100+ currencies Real time reporting and analytics for HR and payroll, giving you insights into the costs of your global workforce Papaya Global has their own payments network, preventing payroll payment leakage and hidden fees Ability to create country specific employee benefit packages including healthcare Range of integrations to automate and streamline payroll and HR workflows	Pricing for Employer of Record plan could be difficult for small businesses and startups to cover Business insights and analytics come at an extra fee Support with immigration and visas comes at an extra fee

Pros

Cons

Transparent pricing
Access to compliance and immigration experts
Full end-to-end payroll and onboarding services
AI-led SaaS system reduces manual effort and human error
Compliance and validation reporting engine keeps you up to date and always compliant
International onboarding and payroll for 160+ countries in over 100+ currencies
Real time reporting and analytics for HR and payroll, giving you insights into the costs of your global workforce
Papaya Global has their own payments network, preventing payroll payment leakage and hidden fees
Ability to create country specific employee benefit packages including healthcare
Range of integrations to automate and streamline payroll and HR workflows

Pricing for Employer of Record plan could be difficult for small businesses and startups to cover
Business insights and analytics come at an extra fee
Support with immigration and visas comes at an extra fee

Papaya Global pricing

Papaya Global’s prices start at $12 USD per month per employee for their Full-Service Payroll plan.³

This includes their:

Embedded payments
Advanced payroll platform
Employee portal
Global partner network

Papaya Global recommends this plan if you have between 3-20 locations.³

For insights and analytics relating to payroll, it costs $150 USD per month per location.³

For their Employer of Record plan, you’ll pay $750 USD per employee per month.³ With this plan, you can manage all your EOR locations on one platform. This simplifies the scaling process.

For their Contractor Management plan, you’ll pay $25 USD per employee per month.³ This allows you to onboard global talent with speed and compliance.

And for their Global Expertise Services plan, you’ll pay $250 USD per month per employee.³ This allows you to create and offer international employee benefit packages. Additionally, this plan gives you access to immigration support services.

Payroll pricing can also vary between countries. This is because the level of complexity involved can differ. That said, all integrations are included free of charge.³

You can use Papaya Global’s online price calculator to get an idea of the costs for your business. Likewise, you can contact Papaya Global directly to get a quote. They can also recommend the plan best suited to your business.³

Papaya Global key features

Papaya Global is an AI-led Software as a Service (SaaS) platform(See Papaya Global Alternatives). This makes for an intelligent, efficient all-in-one solution.⁴

Papaya Global offers a unique platform that integrates payroll, payments and human resources (HR) data. This integration gives you better insights and control over your global workforce.

Let’s now take a look at the main features it has to offer.

Papaya Global payroll

Papaya Global’s payroll service is an end-to-end solution. It allows you to pay employees in over 160 countries and 100 currencies.⁵ ⁶

Papaya Global guarantees that all payments will arrive in 72 hours or less. If payments take longer, Papaya takes full liability.⁵

The payroll service supports all payroll related payment types, such as:

Tax and authority contributions
Pensions
Net payments⁵

Papaya Global is the only payroll service provider to have built their very own regulated payments network.⁵ This comes with some unique benefits that make Papaya stand out.

Firstly, Papaya Global guarantees zero payroll leakage. This means your recipient will get the exact amount you send them, free of hidden deductions.⁵

Secondly, there are no hidden fees. Papaya Global charges flat fees, which you’ll know about before making your payment.⁵

On top of this, you can automate your payments, taking all the manual work out of payroll services. You can simply set the date and Papaya Global does the rest.⁵

Papaya Global also has an in-built automated compliance and validation engine.⁷

Different countries and sectors come with different employment rules and regulations. Papaya Global prevents the headache associated with these various and changing laws. They do this by providing standardized data for all locations. This data then integrates with your enterprise resource planning (ERP) software.

Internal validation also provides another layer to guarantee accuracy, preventing compliance errors.⁴

Additionally, Papaya Global enables you to simulate payments before making them.⁵ This allows you to see any delays or foreign exchange rate fees before making the payment.

Papaya Global reporting

Papaya Global uses automated, real-time reporting. This gives you the highest level of control and overview of your payroll operations.

At any moment, you can see how large your current global workforce is. You can also view the cost breakdown per person, per country, per given time period. Similarly, you can track and compare monthly workforce spending. With these features, you can see exactly where costs have increased or decreased.⁸

Likewise, as previously mentioned, Papaya Global’s automated compliance and validation engine keeps your enterprise resource planning (ERP) up to date with the most current country-specific payroll laws.

Overall, Papaya Global’s reporting tools reduce manual effort and payroll errors. And they do this while increasing efficiency and control.

Papaya Global HR

Papaya Global supports every aspect of HR, from onboarding to analytics. The HR process is streamlined through the use of integrations.

Papaya Global integrates with:

NetSuite
Workday
SAP SuccessFactors

Papaya Global’s solution allows you to unify HR and payroll data. This simplifies your business workflows.

Papaya Global has a team of immigration experts to help you hire global talent in 160+ countries. They take care of the whole immigration process, end-to-end. From visas and work permits, to compliance with changing local labor laws, they handle it all.⁹

They also have a dedicated information hub, “Countrypedia”. Here you can find all country specific information for the onboarding process.¹⁰

After the onboarding process is complete, you can instantly integrate new employee data with human capital management (HCM) software through Workday.¹¹

Likewise, integration with NetSuite enables you to create a ledger of workforce costs. From benefits and payroll, to taxes and reimbursements, you have a complete overview.¹¹

Similarly, comprehensive employee dashboards give you greater insight into your global workforce.¹²

Additionally, Papaya Global’s team of local experts can advise you on country specific employee benefits. This saves you the time and money involved in research.¹³

This allows you to offer international employees a benefit package equal to their expectations.

Papaya Global allows you to design the benefit package exactly as you want. From medical coverage and pensions, to maternity/paternity leave, it's your choice.

They even have their own global health plan. It covers 160+ countries, with one simple prepaid card.¹³

Employee benefits coverage not only ensures compliance with country specific standards. It boosts productivity and workforce loyalty.

Similarly, Contract Lifecycle Management (CLM) allows you to create and maintain compliant contracts. This prevents you from ever running into local compliancy issues with your employees.¹²

Usability

Papaya Global’s platform and dashboards are rated as very user-friendly.

With filters and automation, keeping an overview of your global workforce is easy. Likewise, Papaya Global’s employee dashboard comes with a set of user-friendly features.

For example, through their dashboard, your employees can:

Request paid time off
View current tasks
Access their payment history

All these features are displayed in your employee’s local currency. This makes their life easier and overview clearer.¹⁴

Similarly, EOR, HR and payroll data is centralized in one single dashboard. This simplifies your user experience as a business owner.¹⁵

Your Papaya Global account also comes with a dedicated account manager. As well as this, you have access to a team of payroll and immigration experts.

Additionally, their Countrypedia section enables you to view country specific information about tax, labor and payroll regulations, among other details.³

All these features make Papaya Global a highly user-friendly service.

Overall conclusion

Overall, if your business is looking for a global payroll service, with an end-to-end onboarding service, then Papaya Global could be a great option for you.

There’s a reason why Papaya Global is the provider of choice for many top businesses.

Microsoft, Vimeo and Toyota are just a few of the many businesses that Papaya Global supports.¹⁶

Its combination of streamlined integrations, automation, and compliance experts makes for an impressive end-to-end solution.

But, if you’re a small business, or are looking to pay only a small amount of international contractors, then Papaya Global may be too expensive.

If you’re looking for a simple low-cost PEO provider, then Papaya Global may not be the way to go. Likewise, if you want a strong HR solution, there are other providers to consider.

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Sources:

All sources checked March 22, 2023.

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